Top marks to Katie at the Preston shop yesterday. She was so patient and helpful letting us try lots of different aftershaves. We thought we had a loyalty card but couldn't find it after many attempts... See more
Company replied
Location
Switch locationUnit 26, St George�s Shopping Centre, PR1 2NR PRESTON, GB
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See what reviewers are saying
Bought a Marc Jacobs Daisy Gift Set For My daughter, Great price and arrived in good time for Christmas. Overall very pleased with the service from The Perfume Shop! A couple of perfume/aftershave sam... See more
Company replied
I was served by Maria at the perfume shop, inside of St George’s Preston, and this girl knows what she’s talking about. She helped me pick out the best gift for my mother-in-law, and as we know that’s... See more
I was served by a friendly and helpful member of staff today, her name was Jordan. I appreciated the friendly service and patience with me and wife when choosing an aftershave, as I'm very picky and I... See more
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 26, St George�s Shopping Centre, PR1 2NR, PRESTON, United Kingdom
4.7
Excellent
33 reviews
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Ordered in Preston deliver to Blackpool…
Ordered in Preston deliver to Blackpool love this perfume the girl in the shop was so nice knew what she was talking about
May 11, 2025
Reply from The Perfume Shop - Preston 63
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Great service from the staff in Preston
Came into the perfume shop and received excellent service. All Preston perfume staff were very pleasant and friendly, will definitely be coming back.
April 29, 2025
Unprompted review
Reply from The Perfume Shop - Preston 63
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
Jo and Katie from the Preston store…
Jo and Katie from the Preston store were brilliant
April 16, 2025
Unprompted review
Reply from The Perfume Shop - Preston 63
Hello,
Thank you for your lovely 5* review! We really appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Warm regards,
Jasmyn
Lovely perfume
Easy to pick and order online ,quick delivery, lovely box my purfume came in
March 10, 2025
Reply from The Perfume Shop - Preston 63
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Gift set
Packaged well & delivery was great
Love the new fragrance & also the gift of a free sample. Happy customer.
March 16, 2025
Reply from The Perfume Shop - Preston 63
Hello,
Thank you for your lovely 5* review, we are so pleased to hear you had a great experience shopping with us!
Many thanks,
Jasmyn
Just want to thank Sarah and the girls…
Just want to thank Sarah and the girls at the Preston store for their amazing service every time I visit the shop. Every time I come to buy my Prada Carbon, they are always so pleasant and helpful. Should be commended for their service.
March 14, 2025
Unprompted review
Reply from The Perfume Shop - Preston 63
Hello,
Thank you for your kind words! We are so happy to hear that you have had such a positive experience at our Preston store. We are proud of our team and their commitment to providing excellent customer service. We will be sure to pass your compliments along to Sarah and the team.
Best wishes,
Jasmyn
Great friendly service
I was served by a friendly and helpful member of staff today, her name was Jordan. I appreciated the friendly service and patience with me and wife when choosing an aftershave, as I'm very picky and I can take a while. It's nice that these interactions in retail have not completely vanished.
February 1, 2025
Unprompted review
Exceptional service at Perfume Shop Preston
Came into the perfume shop today in Preston St George’s centre. Was greeted by a lovely team to help pick a perfume for me and my husband. The ladies couldn’t of been more helpful and friendly, and we managed to pick out the best perfumes. Thank you for your help, will definitely be recommending your store to friends and family.
February 1, 2025
Unprompted review
Maria, St George’s, exceptional service
I was served by Maria at the perfume shop, inside of St George’s Preston, and this girl knows what she’s talking about. She helped me pick out the best gift for my mother-in-law, and as we know that’s a task, and she definitely understood that. She was so smiley and helpful from the movement I entered the shop, this girl deserves some recognition.
January 31, 2025
Unprompted review
Bad experience
I am writing to express my disappointment and frustration regarding the behavior of one of your employees at your store in St. George’s Mall, Preston, during my recent visit.
I purchased four gift sets totaling over £300. Unfortunately, the experience was completely overshadowed by the rude and unprofessional behavior of the staff member.
The employee not only refused to provide us with carrier bags but also spoke in a highly disrespectful and confrontational manner. She accused us of not knowing English law and used aggressive hand gestures throughout the conversation. This level of hostility was entirely unwarranted and unacceptable.
The situation escalated to the point where I felt compelled to return the items and request a full refund, as I could not accept such treatment.
I believe that as a paying customer, I should be treated with respect and courtesy. I urge you to take immediate action to address this incident, including reviewing the behavior of your staff and ensuring they are trained to provide a more professional and customer-friendly experience in the future.
December 26, 2024
Unprompted review
Brilliant service fast delivery kept me…
Brilliant service fast delivery kept me informed all the way.
December 12, 2024
Effortless Xmas shopping with jade!
Xmas shopping finding the best perfume for my missus.
Jade at St George's took the time out based upon the information I gave her to find a great scent for me. Effortless service and attentive to my requirements. Would highly recommend. Thanks jade
December 16, 2024
Unprompted review
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