The Perfume Shop - Romford 324 Reviews 

28
TrustScore 4.5 out of 5

4.6

Unit N2, Liberty Mall, Liberty Shopping Centre, RM1 3RL ROMFORD, GB


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See what reviewers are saying

Rated 5 out of 5 stars

The experience was great with sublime customer service especially from Rehana at Romford. I was looking for a certain scent for my mum as her birthday was coming up and she helped me. We even had smal... See more

Company replied

Rated 5 out of 5 stars

The sales assistant was very approachable, she was very polite and nothing was too much bother. She then gift wrapped our 4 bottles of perfume and aftershave beautifully. Would highly recommend your s... See more

Company replied

Rated 5 out of 5 stars

When I purchased one of my favourite perfumes it was supposed to come with a gift. The Gift set did not come on the delivery sadly. But yesterday I walked to the Romford branch of the Perfume and show... See more

Company replied

Rated 5 out of 5 stars

I recently had to return a purchase because of a family bereavement. The staff at the Romford store were very helpful. No fuss or quibble, just some simple and understandable checks of the merchandise... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.


Contact info

  • Unit N2, Liberty Mall, Liberty Shopping Centre, RM1 3RL, ROMFORD, United Kingdom

4.6

Excellent

TrustScore 4.5 out of 5

28 reviews

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4.6

All reviews

(28)

34,742 reviews in the last 12 months

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