I had a really good experience with Bronia. She was very friendly, welcoming and genuinely helpful throughout . She took the time to show me different fragrances based on what I liked and gave me... See more
Company replied
Location
Switch locationUnit 16, The Bridges Shopping Centre, SR1 3LB SUNDERLAND, GB
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See what reviewers are saying
I went to the Sunderland perume shop today to buy few perfumes and i was dealt by Angel she was absolutely brilliant, very polite, friendly and i loved her personality. Fantastic customer service and... See more
Company replied
Justine has helped me with fragrance testing on and off for a number of months now. I'm a frequent customer and today proved why. She was quick to recognise me, took time to show some new fragrance... See more
Company replied
Thank you to Liz she's been sooo helpful and she's given us a great deal
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 16, The Bridges Shopping Centre, SR1 3LB, SUNDERLAND, United Kingdom
4.9
Excellent
279 reviews
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I love this shop they have all the…
I love this shop they have all the perfumes, i always buy my perfumes there, i highly recommend, their costumer service is amazing, today i was served by angela, she was really nice and gave me some free samples ❤️
May 25, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing experience with a women called…
amazing experience with a women called angel and a man called sean lovely staff and friendly staff xxx
good laugh and conversation
May 24, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Coming into the store today and we were…
Coming into the store today and we were greeted by the wonderful Angel. She was wonderful and was so helpful when we wanted to make a purchase or test. Thank you
May 23, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel from the sunderland store was…
Angel from the sunderland store was lovely, good prices and great service
May 23, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I had a great shopping experience in…
I had a great shopping experience in this store. Justine served me and was very helpful with great suggestions!
May 23, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Shaun from Sunderland the bridges was…
Shaun from Sunderland the bridges was amazing great service
May 23, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I love this perfume
I love this perfume. Wore it since I was a kid. Sneaky a spray from my friends mother’s bottle. Still love wearing it. But I find the iconic bottle has gone and now just in a square bottle. Plus I’m sure they have diluted the fragrance as a spray or 2 was powerful. Now it seems you need a good spray. Regardless I still love it. I ordered it online from the perfume shop and delivery was so quick. Well pleased.
May 18, 2026
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Absolute pleasure to deal with Justine…
Absolute pleasure to deal with Justine very knowledgeable and brilliant customer service
May 22, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience in the perfume shop…
Amazing experience in the perfume shop today. I’m an awkward customer and very indecisive. Sharon was so helpful and patient especially since I had three very energetic children with me. Will be returning to the Sunderland bridges store
May 22, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service.
Popped into the shop this morning just for a browse and Angel was very helpful in recommending a new fragrance. She told me there was 20% off if I became a member so I did that. Great service, thanks!
May 21, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
amazing experience
amazing experience. such a. big help . lovely justine helped me . such a lovely woman . would recommend
May 20, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Angel was great 😍😍
May 20, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Review
Informed about offers. Gift wrapping available. Good range of sizes and price
May 20, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Sharon and Abbie was absolutely…
Sharon and Abbie was absolutely fantastic! She provided outstanding support and made me feel genuinely valued as a customer. Highly recommend.
May 18, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great service for Justine lovely…
Great service for Justine lovely atmosphere very helpful will defiantly return
May 17, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent service
Excellent service. Sharon was a very helpful hand. Brilliant. Super Sharon to the rescue
May 17, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justine was wonderful with amazing…
Justine was wonderful with amazing personality.
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Exceptional service by 2 lovely ladies
Exceptional service by 2 lovely ladies
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Lovely staff Justine was so helpful…
Lovely staff Justine was so helpful helping me pick beautiful perfumes for my daughter thank you so much xx
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Justice has been fantastic
Justice has been fantastic, very helpful and will definitely be coming back
May 16, 2026
Unprompted review
Reply from The Perfume Shop - Sunderland 147
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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