Nothing i dislike it’s u ask for samples no never got none u will gt them with ur order just done order yesterday and another one today cnt get samples how do u no what it’s like
Company replied
Location
Switch location19 High Street, SW17 0SN LONDON, GB
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See what reviewers are saying
I' m an avid fan of Perfume shop in Tooting broadway. The perfume attendants like Samira and Abdul has always been accomodating and helpful in the wise choice of fragrances. They will always update me... See more
Company replied
I had an amazing experience yesterday at the Tooting store thanks to Doreen. Her customer service was honestly the best I’ve ever received. She was so sweet, friendly, and helpful, and she made me fee... See more
Company replied
The service was great, all the workers were very friendly especially Abdul from the tooting branch. He made my experience wonderful while I was Searching for mother's day gifts. Although I gave very v... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
The Perfume Shop is the UK’s largest specialist fragrance retailer with 255 stores across the UK & Ireland, selling all major designer fragrance brands, classic and celebrity perfumes, aftershaves and body products with unrivalled expertise at value for money prices.
Contact info
19 High Street, SW17 0SN, LONDON, United Kingdom
4.8
Excellent
125 reviews
Asks customers to review
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Doreen was fantastic today great…
Doreen was fantastic today great service super helpful and nothing was a bother. Thank you
May 16, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Aysha Gul TPS
Aysha Gul TPS - Tooting. She was Excellent. Great Customer relationship and very supportive. I recommend my friends to come here.
May 13, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Thank you for your positive review!
The Perfume Shop.
My favourite place to get perfumes for…
My favourite place to get perfumes for me and my loved ones.Alice is always amazing and helpful when choosing the right perfume and gift set :)
May 12, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Thank you for your positive review!
The Perfume Shop.
Doreen was absolutely amazing
Doreen was absolutely amazing! She was super friendly and patient when helping me choose a new fragrance. 10/10
May 12, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Thank you for your positive review!
The Perfume Shop.
Doreen and Tyler were great
Doreen and Tyler were great, really helpful and attentive - great experience!
May 9, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
I am so happy to hear of your recent experience and thank you so much for shopping with us.
Kind regards,
Sharain
Perfume shop 5 star service
Alessia from Tooting Broadway shop was lovely gave a 5 star service. Thank you for helping me
May 8, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your review and kind words! Your support means the world to us and thank you for shopping with us.
Kind regards,
Sharain
The Perfume Shop Team
Very good staff!I recommend
Very good staff!I recommend! Aysha gul
Tooting store !
May 6, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
Alessia @ the Tooting branch was so…
Alessia @ the Tooting branch was so lovely and helped me find the perfect gift!
May 6, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely 5-star review! We appreciate you taking the time to share your feedback and are so glad to know you had a great shopping experience with us.
Kind regards,
Sharain
The Perfume Shop Team
I enjoy the service all the time from…
I enjoy the service all the time from the branch. Many many times.
May 3, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Alice was Amazing x x x super kind…
Alice was Amazing x x x super kind helpful and efficient... tough job made easy
May 3, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Aysha Gul
So so helpful, great advice, wonderful customer service! Lovely nice little samples on top to make it perfect.
May 1, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
On the day I went to buy a new perfume
On the day I went to buy a new perfume, I had lost my voice and Doreen was amazing and very patient working with to find the right fragrance despite the communication gap and having to use written notes to communicate. She was great and very helpful. Would highly recommend! Also got given littler samples as a gift with my purchase which was a nice touch
April 30, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you for your lovely review! We're so glad to hear you're happy with your experience. Your support means everything to us and we're excited to welcome you back again soon.
Stay fabulous and keep spritzing joy!
Sharain
The Perfume Shop Team
Best customer service ever from Doreen
Best customer service ever from Doreen. All the staffs are always nice and caring. But today I was served by Doreen sho has gone above and beyond. She is a super star.
April 30, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hi,
Thank you so much for your kind words! We're thrilled to hear you had a great experience.
Stay fabulous and keep spritzing joy!
Kind regards,
Sharain
The Perfume Shop Team
I always shop in the tooting branch
I always shop in the tooting branch. The staff here are lovely.
April 28, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you so much for your lovely 5* review! We really appreciate your feedback and are so pleased to know you had a great experience shopping with us.
Kind regards,
Jasmyn
Amazing experience
Amazing experience, they were so lovely, so friendly and really wanted to help me get the best perfume. I will be back to buy more….lol… thanks guys
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Tyler and Doreen were absolutely…
Tyler and Doreen were absolutely amazing. Excellent service and good product knowledge
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Staff were so nice and helpful and gave…Great experience
Staff were so nice and helpful and gave really good recommendations. Tyler was so helpful and polite, great experience.
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Staff were really sweet and helped me…
Staff were really sweet and helped me pick the perfect vanilla scent. THANK YOU TYLER!!
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Doreen and Alice where very helpful
Doreen and Alice where very helpful, I would come back again just for them best service i have ever received
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
Brilliant customer service by Doreen in…
Brilliant customer service by Doreen in Tooting Broadway. She was excellent. She answered all my questions and she was very patience. I am happy 😊
April 25, 2025
Unprompted review
Reply from The Perfume Shop - Tooting SD 561
Hello,
Thank you for your lovely 5* review! We really appreciate your feedback and are really pleased to hear you had a great experience shopping with us.
Kind regards,
Jasmyn
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