The Perfume Shop - Trinity Centre Leeds 371 Reviews 

118
TrustScore 5 out of 5

4.8

Unit 3.31, Trinity Centre Leeds, LS1 5AT LEEDS, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Sometimes as a non-passing trans woman, I get treated differently to other women. When I visited TPS Trinity, I didn't feel that way at all. I got a warm welcome, kind and considerate service, an... See more

Company replied

Rated 5 out of 5 stars

We went in to the store to find one good perfume, and ended up buying 4 exceptional ones. All thanks to Will and his expert knowledge of perfume notes. He understood exactly what we wanted from the ve... See more

Company replied

Rated 5 out of 5 stars

I went to the Leeds trinity branch and i had the most fun interaction with excellent customer service. The lady who helped me was called Jodie she was amazing took her time to understand what i was... See more

Company replied


Company details

  1. Perfume Store
  2. Beauty Product Supplier
  3. Cosmetics and Perfumes Supplier
  4. Cosmetics Store
  5. Flavours, Fragrances and Aroma Supplier
  6. Hair Product Store

Written by the company

For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.


Contact info

  • Unit 3.31, Trinity Centre Leeds, LS1 5AT, LEEDS, United Kingdom

4.8

Excellent

TrustScore 5 out of 5

118 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(118)

33,664 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dealt with a young lady called Lily…

Dealt with a young lady called Lily today she was a fantastic help and a credit to the perfume shop . Helped me pick a great fragrance for my wife 👍🏻👍🏻

September 1, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your positive review! We appreciate you and hope you have a lovely day.

The Perfume Shop

Rated 5 out of 5 stars

Jodie was fab

Jodie was fab.
She was very patient with us and gave us lots of recommendations. She was very kind and had fab knowledge on perfumes.

July 29, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! We appreciate you and thank you so much for shopping with us.

The Perfume Shop.

Rated 5 out of 5 stars

Lily and Scarlett were great

Lily and Scarlett were great, helped us with our purchase 🙂

July 27, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I am so happy to hear you had a positive experience with us. Thank you for choosing us to shop with.

The Perfume Shop Team.

Rated 5 out of 5 stars

Excellent Customer Service

Jodie and Lauren served us at the Albion Store in Leeds, specified what we required showed us numerous gift sets, took their time and catered to our need. Would definitely recommend popping in and grabbing some great deals and a service with a smile.

July 25, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Jayden was of great help

Jayden was of great help, helped me get what I needed within my budget and was friendly and nice.

July 21, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I'm glad you had a 5* experience, thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Great service

Great service by Tom n Rihanna

July 17, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Fab advice from Tom and awesome gift…

Fab advice from Tom and awesome gift wrapping by Maleehah!

July 16, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Friendly, knowledgeable and patient staff.

I had a very pleasant experience here. Scarlett was a fantastic employee who was informative when I asked questions, knowledgeable when asked about information and patiently friendly throughout the process of deciding on a purchase.

July 15, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! Thank you for your sharing your positive experience.

Kind regards,
The Perfume Shop Team

Rated 5 out of 5 stars

Perfume shop has always been my…

Perfume shop has always been my favourite to buy perfumes. Today I received excellent guidance from jodie and lauen while looking for a perfume and body mist to buy. Always the best.

July 12, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your review! Thank you for choosing us to shop with, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Went to this store earlier today

Went to this store earlier today . Great friendly staff , greeted with a smile and very helpful staff . Big thank you to Tom and Jodie who both helped me pick a new perfume

July 9, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I am so thrilled to hear of your 5* experience. Thank you for shopping with us, we appreciate you.

Kind regards,
Sharain
The Perfume Shop Team

Rated 5 out of 5 stars

Excellent Service

Scarlett and Jodie were absolutely wonderful, so helpful with their service. Really recommend this shop for their service.

July 6, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thank you for your review!

The Perfume Shop

Rated 5 out of 5 stars

Jodie was absolutely lovely and very…

Jodie was absolutely lovely and very helpful! Really clean store, very organised with a wide selection😊

July 6, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hey,

Thanks for your review. I am pleased to hear you had a 5* experience with us.

Thank you!
The Perfume Shop.

Rated 5 out of 5 stars

Scarlet was so helpful and patient with…

Scarlet was so helpful and patient with me whilst I was trying the Male
Tom Ford aftershave/perfumes. She was informative and nothing was too much trouble. I really appreciated that as I wanted to get the correct TF for my husbands birthday xx
Thank you again Jo

July 2, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

Came into store today welcomed by…

Came into store today welcomed by lillian who was quick to help out picking the perfect gift!

July 1, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your positive review. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Excellent service from store at Leeds…

Excellent service from store at Leeds city centre and attention detail was outstanding .
Maleehah was very helpful, great team!
Thank you

July 1, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

Thanks for your positive review. We appreciate you!

The Perfume Shop

Rated 5 out of 5 stars

Tom and Lauren

Tom and Lauren. I had a wonderful experience at this shop! The staff took such great care of me — they truly listened to what I was looking for and were incredibly patient throughout the process. It’s rare to find such genuine attention and kindness these days. I left with a perfume I absolutely love, and more importantly, I felt valued as a customer. Thank you for making the experience so pleasant and memorable. Highly recommend!

June 30, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

Rated 5 out of 5 stars

If I could give 10 stars

If I could give 10 stars, I would. I always have an incredible experience everytime I visit The Perfume Shop Leeds Trinity. Tom and Lauren provided an exceptional service that allowed me to immerse myself in an incredible olfactory experience. I was very happy with my purchase and I will be a returning customer again in the future

June 30, 2025
Unprompted review
The Perfume Shop - Trinity Centre Leeds 371 logo

Reply from The Perfume Shop - Trinity Centre Leeds 371

Hi,

I am thrilled to hear of your experience. Thank you for supporting us, we appreciate you.

The Perfume Shop

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look