The staff were brilliant, very courteous and took time to show me different perfumes I might like. The 20% made a difference too and I ended up saving £100. Joined the club, but was a bit disappointed... See more
Company replied
Location
Switch locationUnit 50, Bishops Walk, The Ridings Shopping Centre, WF1 1YB WAKEFIELD, GB
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See what reviewers are saying
Visited The ridings at Wakefield and popped into the perfume shop, lovely warm and friendly greeting from Diana and Joe who helped us make a choice of aftershave. Knowledgable about all the products,... See more
Company replied
I had a lovely experience at The Perfume Shop on Monday. I stopped by to see what new perfumes they got and ended up buying two fragrances – one for me and one for my husband. Alina was super frie... See more
Company replied
We visited The Perfume Shop in the Ridings Wakefield The experience buying the perfume we needed was unbelievable. Cortney was one of the best retail staff we have ever been involved with. She Did... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit 50, Bishops Walk, The Ridings Shopping Centre, WF1 1YB, WAKEFIELD, United Kingdom
4.7
Excellent
52 reviews
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Always use the perfume shop in the…
Always use the perfume shop in the ridings, wakefield, the staff Alina & Courtney are excellent
March 19, 2026
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Wakefield store great staff members and…
Wakefield store great staff members and very helpful, Alina and Courtney and Diana especially
March 18, 2026
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very excellent customer service
Very excellent customer service polite mannerd and affordable prices staff helpful Courtney and Alina
March 17, 2026
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Aimee and Diana amazing customer…
Aimee and Diana amazing customer service all round great personalities incredibly accommodating and the honest to god reason i ended up getting the perfume.
March 7, 2026
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Recommendations were perfect for the…
Recommendations were perfect for the scenario and both staff in the Wakefield branch were really nice and helpful.
February 4, 2026
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Great online service
December 20, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thank you so much for your feedback and kind words. Have a great new year.
The Perfume Shop.
We visited The Perfume Shop in the…
We visited The Perfume Shop in the Ridings Wakefield
The experience buying the perfume we needed was unbelievable.
Cortney was one of the best retail staff we have ever been involved with.
She Didn’t have the perfume but ordered it for us online. Gave us the packaging as this was a present and two days later it arrived.. no charge for delivery, packaging or free samples x
December 9, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your 5* feedback!
The Perfume Shop
Diana was exceptional
Diana was exceptional. Extremely helpful and intensive. Pretty eyes
November 30, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your review! It's great to hear you are happy with your recent experience.
Kind regards,
Sharain - The Perfume Shop
Brilliant friendly service at the…
Brilliant friendly service at the Wakefield store and as we ordered at the till we got free delivery on our item, that arrived within 48 hours.
November 16, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your review! It's great to hear your feedback on your recent experience. We appreciate you.
Kind regards,
Sharain - The Perfume Shop
Excellent service
Staff very helpful and friendly over all excellence customer service
November 4, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Very helpful and efficient and friendly
November 7, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Courtney was fantastic spoke of…
Courtney was fantastic spoke of different scents and what would work well. Even bought an extra bottle for my partner.
Loverly service and super friendly
November 11, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your feedback. We appreciate your kind words.
Kind regards,
Sharain - The Perfume Shop
Staff are always helpful and advise you…
Staff are always helpful and advise you on the latest discounts etc
October 24, 2025
Reply from The Perfume Shop - Wakefield 117
Hi,
Thank you for your feedback we appreciate you!
Sharain - The Perfume Shop
I was served by Saba and wow she was so…
I was served by Saba and wow she was so amazing I can’t wait to come back for more
November 6, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your feedback. It's great to hear of your experience. We appreciate you!
Kind regards,
Sharain - The Perfume Shop
Went to the shop when they had 20% off…
Went to the shop when they had 20% off to buy perfume with extra gift included. They didn’t had 100ml in store and I wanted to order online by myself . Already had in my basket with free gift when worker told me she can order from her computer . I agreed and asked if I’ll get free gift ? She said yes and we proceed. I received my parcel where I found only perfume with no gift. Customer service don’t want to help with this issue, saying to go to the store which is 30 min away. I just want my free gift. I could bought it by myself or buy from boots. Perfume shop still offering free gift but I didn’t get one. Easy solution - just post to me my promised free gift ! But they decide to ignore . Awful customer service
September 28, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
I am sorry to hear you did not receive your free gift. Please can you respond to my request for more information?
Kind regards,
Sharain - The Perfume Shop
Diana and Saba really did well
Diana and Saba really did well, they attended to us well. They are really nice. Good customer service. They both deserve a promotion!
We will be coming back again and again and hopefully they will be on shifts when we do. 😁
October 3, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your lovely words, we appreciate you!
Kind regards,
Sharain - The Perfume Shop
I came to the Wakefield branch and WOW…
I came to the Wakefield branch and WOW i was so shocked with the amazing service we would 100% recommend i cant wait to come back
Thank you Courtney and saba you have been so funny
See you next week haha
September 25, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
I am so pleased to hear of your 5* experience. Thanks so much for choosing us to shop with.
The Perfume Shop.
I was served by Courtney at this branch…
I was served by Courtney at this branch she’s been so amazing and helpful honestly couldn’t recommend her enough thank you so much can’t wait to come back !!!! ☺️
September 24, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your 5* review! We appreciate you.
The Perfume Shop
Reply from The Perfume Shop - Wakefield 117
Hi,
We're so happy to hear you have had a 5* experience. Thank you for choosing us to shop with.
The Perfume Shop
10/10 customer service!!
I visited The Perfume Shop inside The Ridings Centre Wakefield this morning and were served by Abi and Courtney. They could not have been any more amazing! They were filled with passion, kindness and a whole lot of knowledge. Based on my interaction this morning, i will 100% be returning!
September 8, 2025
Unprompted review
Reply from The Perfume Shop - Wakefield 117
Hi,
Thanks for your review. I am so pleased to hear you are happy with our services and thank you so much for shopping with us.
The Perfume Shop.
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