After a bad experience with an online order not appearing, customer services contacted the Warrington shop for me. Aaliyah was a lovely young lady who filled my order with an apology for the poor expe... See more
Company replied
Location
Switch locationUnit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE WARRINGTON, GB
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See what reviewers are saying
A lovely lady called Jill helped me with finding a new perfume- felt like a change. She new exactly what perfumes I'd prefer and was really helpful and patient. She made my shopping experience effortl... See more
Company replied
I wasn't sure of which perfume to buy but Jill took the time to show me several examples until we found the right one. She was really helpful & knowledgeable & it all made for a really pleasant & wort... See more
Company replied
The staff were really helpful and friendly and I had no clue what I wanted the and the time they both helped me in picking aftershave Wes amazing so I would like the give Aaliyah and Loren a big thank... See more
Company replied
Company details
- Perfume Store
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
Unit K7, 9 The Mall, Golden Square Shopping Centre, WA1 1QE, WARRINGTON, United Kingdom
4.9
Excellent
211 reviews
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Aaliyah was very helpful always shop…
Aaliyah was very helpful always shop here lovely staff excellent service and prices
July 17, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I walked in to the perfume shop today…
I walked in to the perfume shop today and I was served by a lovely lady called Lauren and Jill . Absolutely amazing customer service very friendly and approachable
July 16, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I popped by today as I noticed…
I popped by today as I noticed pre-packed gift sets which looked ideal for upcoming birthdays to put away. Jill and loren were so helpful and sorted me 2 gift sets. No panic-buying in future! Thanks ladies
July 16, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loren was really friendly and helpful…
Loren was really friendly and helpful and made my shopping experience a breeze! She helped me find exactly what I was looking and went above and beyond. great visit and exceptional customer service from Loren, look forward to my next visit.
July 1, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Loren Elle and Kiah
Went in today for something for my husband, the girls, Loren, Elle and Kiah all helped me settled on Dior, they wrapped it lovely and I got the new perfume club card! Thanks girls I’ll be back ☺️
July 15, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Served by a lady called Jill & received…
Served by a lady called Jill & received fantastic customer service, lovely lady and extremely helpful, I will definitely be purchasing from this branch again.
July 14, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was attended to by Jill today and she…
I was attended to by Jill today and she was really patient and helpful in picking a birthday gift for my friend. I’m so happy with the service received. Overall everytime I shop at the perfume shop at golden square, all the attendants are always super friendly and helpful
July 14, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in for some cologne and perfume…
Went in for some cologne and perfume but unsure what we were looking for - Jill was super helpful and gave us the best recommendations and let us smell as much as we wanted
July 13, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Excellent Support
I was served by Kiah and she was really supportive in helping me make a decision on the perfume to buy.
She was knowledgeable about the perfumes available for purchase.
The perfumes were I purchased were a gift and it was appreciated by the receiver.
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Amazing experience at the Perfume shop…
Amazing experience at the Perfume shop Warrington in the golden square- I ordered my favourite Michael Kors perfume and collected it from store really quickly after ordering and when I picked up the perfume I chatted with Aaliyah and she recommended a gorgeous Tom Ford perfume, went back the next day and bought a Tom Ford on her recommendation! Thank you Aaliyah for your good customer service and friendliness - great experience!
July 3, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
I was served by Lauren who greeted me…
I was served by Lauren who greeted me in a very friendly manner. Her knowledge was great. I bought a bottle of Calvin Klein Escape for my wife and, it turns out that Lauren travelled from Warrington to High Wycombe so as to obtain a couple of bottles for a customer. That's dedication! Lauren also printed the ribbon for the gift wrapping. Something that I was unaware of.
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
The staff were very helpful and nice
The staff were very helpful and nice, gave samples, gave detailed explanations of fragrances, recommendations. Thank you to Lauren and Jill!
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
My friend and I were served by Jill and…
My friend and I were served by Jill and she was very sweet and helpful to us.
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
She was really loverly and patient with…
She was really loverly and patient with us. Thank you Jill!!!
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Extremely helpful made my purchase a…
Extremely helpful made my purchase a pleasure
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Everything smooth and amazing thank you…
Everything smooth and amazing thank you !!
July 10, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Very good staff
Very good staff
Kiah was very helpful to me and my partner when choosing perfumes for our wedding
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
Went in today to get my brother a…
Went in today to get my brother a present. Jill served me and helped me to choose a gift hamper for him. She was really lovely and helpful.
July 9, 2026
Unprompted review
Reply from The Perfume Shop - Warrington 183
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Jasmyn
The Perfume Shop Customer Services
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