Lisa delivered exceptional customer service…she was patient with me and provided adequate support to help me make decisions on what to buy. Thank you Lisa.
Company replied
Location
Switch location36 The Gallery The Mander Centre, WV1 3NJ WOLVERHAMPTON, GB
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See what reviewers are saying
We went to the perfume shop in Wolverhampton to buy a specific fragrance for each other for our wedding day, Lisa helped us she must have sprayed so many testers for us until we found the ones we love... See more
Company replied
Ohhh I think the Wolverhampton branch is the best branch yet. I go everywhere but I keep coming back. Today, Lisa was simple a gem, I felt really welcomed and appreciated. Lisa and Siobhan were except... See more
Company replied
We had the incredible Lisa and she helped me pick out the best perfume for my dad and also helped me find something for myself that I really love. Would definitely have her again!!!
Company replied
Company details
- Perfume Store
- also in
- Beauty Product Supplier
- Cosmetics and Perfumes Supplier
- Cosmetics Store
- Flavours, Fragrances and Aroma Supplier
- Hair Product Store
Written by the company
For over 30 years we have been selling the widest range of women's perfumes and men's aftershaves at affordable prices. We stock the fragrances of nearly 130 brands including Hugo Boss, Rabanne, Gucci, Ariana Grande, Mugler and Marc Jacobs both online and across our network of 212 nationwide stores. We also stock the luxury perfume brands Dior, Tom Ford, Viktor & Rolf, Hermès and Maison Margiela. Not only do we have the experience of selling perfumes, we also have the expertise to match. Our staff are trained and developed so that they are the most knowledgeable sales advisors within the perfume industry, we have the largest number of Fragrance Foundation fragrance graduates nationwide and a fragrance finder to guide your online shopping. We have been voted the Fragrance Foundation Online Retailer of the Year for the past 5 years. Online we offer FREE standard delivery on all orders for our VIP members, click and collect in 30 minutes and we've even introduced a “Try Me” option on some of our most popular products where you'll receive a free sample, so if you're choosing a new perfume or aftershave you can smell that before you open your order. Our VIP members can select a sample at checkout and have the opportunity to earn rewards while they shop. You can checkout straight away using our card payment options, or choose to buy now pay later using Klarna. We offer gift wrap, bottle engraving and personalised ribbon services online and across selected stores, plus you can recycle any bottle of fragrance with us instore and receive 15% off your next shop and choose from a range of refillable and vegan fragrances.
Contact info
36 The Gallery The Mander Centre, WV1 3NJ, WOLVERHAMPTON, United Kingdom
4.9
Excellent
253 reviews
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Kind and quick service from Lisa
Kind and quick service from Lisa. Really good shopping experience. Will go back
August 16, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
She very nice,lisa
August 14, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great experience and help from lisa
August 12, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
got help from a lovely member of staff…
got help from a lovely member of staff called lisa got me exactly what i wanted and understood me
August 12, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Lisa today.
August 12, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
excellent price
Arrived on time well packaged good price compared to other shops well done the perfume shop
August 5, 2026
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for leaving us a 5⭐review! We really appreciate your feedback and are delighted to hear that you had an amazing shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Went into The Perfume Shop to try &…
Went into The Perfume Shop in Wolverhampton city centre to try & find my wedding perfume. Claire helped me & was very patient & kind. She provided her expertise & advice & I managed to find my wedding perfume with her assistance.
Thank you for such great customer service & kindness✨
August 7, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Wrong Prada perfume delivered
I bought a prada perfume refill for a birthday present. I was unaware that there are a few varieties which are packaged very similar. Consequently I bought the wrong one. I was told over the telephone I could return what I had bought and then they would be able to order the right perfume. Another refil bottle was ordered and arrived next day. The same wrong refil was delivered!
I made another journey into town. Went to Boots next door who had all three different varieties including the one requested. Bought it and returned the other bottle to your store for a refund as they couldn't order the right perfume as it was out of stock.
July 24, 2026
Reply from The Perfume Shop - Wolverhampton 44
Hello Maureen,
Thank you for taking the time to share your feedback. I am sincerely sorry to hear about the experience you had when trying to purchase the correct Prada refill for your birthday gift.
I completely understand how frustrating this must have been, especially after you had already contacted our team for support and then received the same incorrect refill again. I appreciate the additional time and effort this caused, including having to make another journey into town to resolve the matter.
Please accept my sincere apologies for the inconvenience and disappointment caused. We appreciate you bringing this to our attention, and your feedback will be shared with the relevant teams to help us review how we can improve the experience we provide to our customers.
Thank you again for your patience and understanding.
Kind regards,
Jasmyn
The Perfume Shop Customer Services
went in there not sure what to buy for…
went in there not sure what to buy for my girlfriend, lisa (one of the staff) helped me massively and asked me loads of questions to ensure i got the fragrance i was after🙂
August 1, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Claire at the Wolverhampton store was…
Claire at the Wolverhampton store was so amazing. She helped me with such an amazing gift. Thank you 😊
July 31, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great customer service from Lisa
Great customer service from Lisa. Good deals on perfume. Delighted. Recommend it.
July 31, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Great service from Lisa very…
Great service from Lisa very interactive and very helpful
July 29, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was excellent and patient
Lisa was excellent and patient
Purchased and eas transaction
Would give 10 stars but only able to give 5
25 7 26
July 25, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was very polite and helpful was…
Lisa was very polite and helpful was brilliant service I highly highly recommend
July 25, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa has been exceptional
Lisa has been exceptional, she has been extremely attentive and helpful. Thank you so much for the lovely service!! Xxx
July 25, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Lisa was amazing see you soon
July 24, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
The most amazing experience I’ve ever…
The most amazing experience I’ve ever had from here.
Lisa was soo lovely and amazing, great customer service.
Will definitely be coming back.
July 24, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Been to the store today for my daughter…
Been to the store today for my daughter 16th birthday the help I got from Lisa was awesome 👌, highly recommended
July 23, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
Amazing customer service from Lisa…
Amazing customer service from Lisa today . Very friendly and helpful ! Thanks so much xx
July 23, 2026
Unprompted review
Reply from The Perfume Shop - Wolverhampton 44
Hello,
Thank you for your 5⭐review! We truly value your feedback and are delighted to hear that you had a positive shopping experience with us. We look forward to the opportunity to assist you again soon.
Many Thanks,
Struan
The Perfume Shop Customer Services
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