The Perfume StudioReviews 

287
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and engaging, making the perfume-making process enjoyable and informative. Many people highlight the excellent service and the overall fun and relaxed atmosphere of the experience, often describing it as a unique and delightful activity. Reviewers are particularly happy with the quality of the personalized perfumes they create, appreciating the opportunity to design their own signature scents and take them home. However, some customers also noted minor issues such as waiting times for bottles, feeling rushed during the scent selection, or finding the group size too large. A few other people also felt that the experience could sometimes feel like a sales pitch or that the mood was flat, lacking music or background ambiance.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the enjoyment of creating personalized... See more

Staff

Customers consistently note positive experiences with staff, highlighting their informative, friendly, and... See more

User experience

People report positive experiences with user experience, describing it as brilliant, fun, and engaging from... See more

Service

Customers had positive experiences with service, often describing it as well-organized and enjoyable, with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely gift experience at the Clayton Hotel, Birmingham today. Jax was very knowledgeable and funny as she led us through the combining of base, middle and top notes leading us towards combini... See more

Rated 5 out of 5 stars

“Such a wonderful experience! You leave not only delighted but enriched with new knowledge. I never realised that coffee beans can reset your sense of smell, helping you appreciate fresh scents more... See more

Rated 5 out of 5 stars

The group size was perfect, just 15 of us, so able to exchange thoughts in a light, relaxed atmosphere, while blending beautiful perfumes. Vivi was simply lovely. Informative with a friendly and h... See more

Rated 5 out of 5 stars

We were warmly welcomed into the venue and made to feel comfortable. We were introduced to the making of perfume which was interesting and fun. After we had selected our fragrances we were advised... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Party Planner
  4. Wedding Service

Written by the company

Design your own fragrance with the Perfume Studio. An experience suitable for all. Explore exquisite blends, combine your favourites, name and keep a bespoke fragrance to reorder forever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.7

All reviews

(287)

169 reviews in the last 12 months

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Rated 5 out of 5 stars

What a great experience!

What a great experience! Bought as a voucher for my birthday and took my mum, we had a super time. Amy gave us lots of info about the different ‘notes’. We really enjoyed smelling them all and rating them before getting creative in mixing the scents to create our own signature perfume. Would highly recommend for a girly day or for hen-do / birthday celebrations. Would love to go again! The added package of afternoon tea extended the experience nicely.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Unique, fun experience

I treated my daughter to this experience for her birthday and we had a great time.
Best thing was coming away with our wonderful and unique perfumes. For just £10 each extra we made a suitable fragrance for the men in our lives aswell. It was fun, informative and good value.
Kat, who led the event was lovely, very knowledgeable and helpful throughout. I would highly recommend.

February 28, 2026
Unprompted review
Rated 5 out of 5 stars

Highly recommend

Very interesting, fun and worth the money. The hosts had good knowledge of the industry and making perfume but still kept the atmosphere light and fun. The perfume is good quality and you get to choose bottle colour and name your perfume. It is put on website so you can rebuy or other people can purchase it .
Would recommend and it’s an experience you can do again so we will be rebooking.

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

A brilliant experience

A brilliant experience. I was gifted the voucher for Christmas and my partner came along with me. We both enjoyed ourselves. Mark and Philly were great, welcoming and friendly. Mark was engaging when giving the information and the two hours flew by. We both made scents we love! Would 100% recommend! Thank you

February 21, 2026
Unprompted review
Rated 5 out of 5 stars

I'm so in love with my perfume!

I just finished the session with Amy in Manchester, and I’ve got to say it was fantastic.

Amy is incredibly knowledgeable about perfumery and aroma ingredients, and she makes the whole experience super fun and interactive. She’s great at guiding everyone towards creating their perfect scent. You could really tell people were having a good time; everyone left happy and proud of what they’d made.

I personally loved the experience, and I’m so in love with my perfume!

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

The basics of making perfume

A great way to learn the basics of making a perfume. Carolyn and Clare were both very welcoming and explained each step in good detail. It was good fun smelling the different notes and putting them together to creat a fragrance, which you were able to take home after the experience.

February 15, 2026
Unprompted review
Rated 5 out of 5 stars

Guided bespoke perfume creation experience

This was an experience for the whole family and everyone came away satisfied with a product they wanted with a few upgrades to the initial offering.
So each experience has offers for differing volumes of perfume made for your creation. The base level is 5ml, then 20ml or 30ml, the latter two in an atomiser.
The experience starts with a little background to the process of going through 24 different scents, created as simple combinations, by their master perfumer contact. The experience itself starts by smelling and choosing base notes. Our guide, Helen, gave good instruction on how to enhance or lessen desired notes. This continues through base, middle and top notes with time to finalise your creation and transfer to the recipe page. When submitted this was transformed into the fragrance by Helen using the assigned bottles. Exactly as promised and a great experience.

February 14, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely loved it

Absolutely loved it. Best of both worlds, you got the knowledge but not too much knowledge and you got to smell all blends but not too many where it too ages.

Would defiantly do again

February 7, 2026
Unprompted review
Rated 4 out of 5 stars

I bought this experience as a birthday…

I bought this experience as a birthday gift for my sister. We both really enjoyed smelling the different varieties of scents and mixing and matching the smells till we found our own favourites to put together and name. The girls hosting were extremely friendly and approachable. Some constructive criticism would be that I felt it was maybe rushed a little as we were getting one scent stick after another quite quickly and it was getting slightly confusing. Nevertheless, both my sister and I enjoyed ourselves and love our scents!

February 7, 2026
Unprompted review
Rated 4 out of 5 stars

Reluctant 4 stars 🌟

I feel bad giving 4 stars but we do have 1 big issue about the day, it was booked from 11-1 and it was so rushed, an extra hour would make it much less rushed & a nicer experience because Carolyn only had 2 hours to get through her spiel, it felt very regimented & we couldn’t ask questions without being told “can I just get through this bit” or “I’ve got a lot to get through” we also didn’t stop for a beverage which again would of made the experience so much nicer (baring in mind most of these experiences were a Christmas or birthday present) I feel the ladies & gentlemen that were there would of appreciated a drink in between & time to chat, after the experience we managed to engage with the other tables & it was so nice & chilled (but this wasn’t within the “experience”) if you could offer an extra hour & it be more chilled & not as regimented it would be 5 stars (I also would imagine this is the sort of thing someone would book for a hen party & it would be flat as a pancake with how regimented it was & not being able to laugh & chat) because other than above mentioned the actual experience of making your own scent, the ingredients, the information, all of that was brilliant & we all came home with a scent of our own which we absolutely love

February 7, 2026
Unprompted review
Rated 5 out of 5 stars

This was a gift

This was a gift, and I chose the perfume experience as I love Essential oils, The Perfume Studio does not test on Animals which is always lovely to hear.
The girls were so nice and knowledgeable and I made my own scent with a name I created!
It was a lovely experience
Thank you.

February 7, 2026
Unprompted review
Rated 3 out of 5 stars

I really enjoyed exploring the…

I really enjoyed exploring the different scents and learning about how to pair them. The experience itself was lovely, though I would have preferred a bit less focus on product sales and upselling, as it sometimes felt more like a sales pitch than an immersive experience

February 7, 2026
Unprompted review
Rated 4 out of 5 stars

Perfume making experience - Stratford on Avon

My friend and I spent a morning with this company to make our own perfume. The perfume making experience and the product at the end was lovely and such a super idea as a gift.
The room the experience was held in was slightly too small for the number of people attending and we did feel a little cramped in two long runs of tables.
The added touch of prosecco or orange juice before the event began was a nice touch.
The lady who ran it was extremely knowledgeable and the info on what makes up a fragrance was interesting. Overall a great experience with a lovely gift at the end of the day!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

I had a lovely time

I had a lovely time, the perfumers were very knowledgeable and we were given an incredible range to try. What a fun experience.

January 31, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Fabulous experience. I did this with my future daughter in law to create her wedding perfume. Very special for both of us. Would 100% recommend.

January 17, 2026
Unprompted review

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