The Perfume StudioReviews 

287
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Considering 182 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being knowledgeable, friendly, and engaging, making the perfume-making process enjoyable and informative. Many people highlight the excellent service and the overall fun and relaxed atmosphere of the experience, often describing it as a unique and delightful activity. Reviewers are particularly happy with the quality of the personalized perfumes they create, appreciating the opportunity to design their own signature scents and take them home. However, some customers also noted minor issues such as waiting times for bottles, feeling rushed during the scent selection, or finding the group size too large. A few other people also felt that the experience could sometimes feel like a sales pitch or that the mood was flat, lacking music or background ambiance.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting the enjoyment of creating personalized... See more

Staff

Customers consistently note positive experiences with staff, highlighting their informative, friendly, and... See more

User experience

People report positive experiences with user experience, describing it as brilliant, fun, and engaging from... See more

Service

Customers had positive experiences with service, often describing it as well-organized and enjoyable, with... See more

Quality

Clients share positive opinions on quality, with many reviewers expressing satisfaction with the high-quality... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a lovely gift experience at the Clayton Hotel, Birmingham today. Jax was very knowledgeable and funny as she led us through the combining of base, middle and top notes leading us towards combini... See more

Rated 5 out of 5 stars

“Such a wonderful experience! You leave not only delighted but enriched with new knowledge. I never realised that coffee beans can reset your sense of smell, helping you appreciate fresh scents more... See more

Rated 5 out of 5 stars

The group size was perfect, just 15 of us, so able to exchange thoughts in a light, relaxed atmosphere, while blending beautiful perfumes. Vivi was simply lovely. Informative with a friendly and h... See more

Rated 5 out of 5 stars

We were warmly welcomed into the venue and made to feel comfortable. We were introduced to the making of perfume which was interesting and fun. After we had selected our fragrances we were advised... See more


Company details

  1. Perfume Store
  2. Cosmetics and Perfumes Supplier
  3. Party Planner
  4. Wedding Service

Written by the company

Design your own fragrance with the Perfume Studio. An experience suitable for all. Explore exquisite blends, combine your favourites, name and keep a bespoke fragrance to reorder forever.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

287 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.7

All reviews

(287)

169 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A great way to spend a morning.…

I was given this experience as a birthday present and I'm not exaggerating when I say it was one of the best presents I have received. We were greeted on arrival by the Perfume Sudio team & had a Bucks Fizz type of drink. There were 3 large tables accommodating 30 people in a pleasant comfortable room. We spent the first hour sampling 25 different elements of fragrance - base notes, middle notes & top notes which we had to rate as like,dislike and neutral. We revisited them to check our reactions after each fragrance element had "settled". At our own pace we then had to assemble the elements we liked the most to develop our bespoke eau de parfum which was then made up for us. The experience lasted around 2 hours (11.30am to 1pm) and I attended with a friend who I had bought an experience for as a birthday present. We had a great time & I intend to treat another friend to a perfume experience for her birthday next month. Thank you Perfume Studio for a memorable morning . I love my atomiser of "Stardust" which is what I named my creation.

August 17, 2025
Unprompted review
Rated 4 out of 5 stars

Fun and Fragrance

The perfume workshop was really interesting and fun. We had a great afternoon. The facilitators were excellent, friendly, fun and very knowledgeable helping you create your perfect scent. Would definitely recommend.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

A lovely way to spend a couple of hours

I had such a lovely time at The Perfume Studio! The team were really friendly and knowledgeable, making the whole perfume-making process fun and easy. Plus, you get a glass of prosecco to enjoy while you create your own unique scent. It’s such a lovely way to treat yourself or someone special, I’d definitely recommend it!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

What a brilliant experience

What a brilliant experience!

I booked the perfume-making workshop for my daughter's 16th birthday, and it was the perfect gift. The workshop, held at the Clayton Hotel, was in a lovely and clean space.

The hosts from The Perfume Studio were so knowledgeable and entertaining, with a fantastic sense of humour that made the whole event engaging and fun.

We not only had an amazing time creating our own unique fragrances but also learned a lot about the world of perfume, which was very interesting. Highly recommend this for a special occasion!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

A great experience

My friend and I really enjoyed the Perfume experience. It was a very relaxed and welcoming atmosphere. Everything was very well organised, we learnt lots about perfume and enjoyed creating our own fragrance. Mark, our host, was very knowledgeable. We would recommend it.

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

It was a very organised experience. I would definitely do it again. I did it with my daughter and it was a lovely bonding experience. The location was in Dorking on a golf grounds. The staff were pleasant. The fact that you can get your unique fragrance again is perfect as I absolutely love mine. They serve you Prosecco, orange juice, tea or coffee which was quite cute.
I would definitely recommend it as a gift for someone or if you wanna do something with a hen party as part of your hen activities.

August 2, 2025
Unprompted review
Rated 5 out of 5 stars

An exceptional unique experience

A wonderful experience of making my favourite perfume by far. I love that I can order more of my design too! Quality ingredients. Great training. Friendly team. A fun experience on your own or with friends. The men seemed very engaged on the day. Suitable for all ages. My friend and I had the cream tea after. Well worth it. Dawn who hosted, managed everything exceptionally as did her support staff. You have to experience it to really understand how wonderful it is to create something that is uniquely you. Thank you. I’ll be back as I was always a wannabe perfume maker. This is one way I can achieve that. Maybe in my next life!

August 1, 2025
Unprompted review
Rated 4 out of 5 stars

Fragrant afternoon

Spent a very enjoyable afternoon at the Perfume Studio. It was very interesting and educational I learnt a lot in a fun way. I went on my own and even though everyone at my table were very friendly, I think it would be much more fun going with a friend or with a group.

July 26, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic day

Fantastic day, well worth the money.

Alison and team were fantastic in Edinburgh. We have managed to settle on our wedding perfumes!

Thank you so much

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

The experience was great

The experience was great
I had an incredible time smelling and creating and the ladies were lovely and informative with each individual scent.

Will come back again to create another scent

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

Lovely experience,

Bought the experience for my mums birthday. We had a lovely time, it was informative and we came away with a nice little atomiser with our creation.

July 27, 2025
Unprompted review
Rated 5 out of 5 stars

The whole experience was an absolute…

The whole experience was an absolute delight.
Thank you to the ladies who ran our Fragrance Design Experience on 19th July in Exeter. They were incredibly knowledgeable, friendly, fun and helpful and the set up at the hotel was incredibly slick. We felt really looked after and not at all rushed to design our own perfume. I would highly recommend - this would be great for a hen do or group of girls. You end up designing a scent you wouldn't normally go for and surprising yourself.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fabulous experience

Me and my Mum spent a fabulous time at the Perfume Making Workshop. Helen was very knowledgeable and helpful in explaining everything needed to make a fabulous scent. We both come away smelling lovely, with our perfume in a fabulous atomiser.
Thank you very much for a great experience.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic experience …

I got this as a gift for my birthday and wasn't sure what to expect but it was such a great experience. Going through the scents and designing my own was great fun. I would definitely recommend.

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Great experience - very informative
There wasn’t a hard sell as described in other reviews .. just the option the upgrade or buy extras at a discounted rate.
Essentially you are reviewing pre-mixed blends and then choosing which work together for your own unique perfume.
I really enjoyed it - went on my own as did a few others. Really nice group of people and I’d definitely go again.
Highly recommended

July 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great experience

Really friendly and welcoming and made sure single guests sat together. Expert knowledge which was explained simply and entertainingly. Would recommend this for anyone needing a present for a friend or just a treat for yourself. I came away with a wonderful bespoke perfume and met some lovely people male and female

July 6, 2025
Unprompted review
The Perfume Studio logo

Reply from The Perfume Studio

Thank you for your kind words! We're so pleased you felt welcomed and enjoyed the experience – it’s lovely to hear you left with a bespoke perfume and new connections. A perfect treat or gift idea indeed!

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