Incredible business! Absolutely gorgeous personalised peppa pig plates which were high quality and exactly what I envisioned! My messages were replied to promptly in helping me place my order, and a q... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Outstanding service. Emma has been absolutely amazing . She responded to my questions quickly and professionally and has been extremely helpful from start to finish. My items have just arrived and t... See more
Emma worked above & beyond to help me create the perfect first birthday party for my little, Moana-loving Girl! We discussed my vision (that I changed three times lol) though Instagram until I went to... See more
So impressed. Ordered personalised cups and plates with photos and text and they arrived in 4 days looking fantastic, thank you so much. Great service, will 100% be ordering again from you.
Company details
Written by the company
Specialising in personalised party supplies & gift tickets, with world-wide shipping. We pride ourselves on producing high quality printed products designed & handmade in-house. Whether you are looking for unique party decorations or special gift tickets, we hope you will find the perfect custom item for any occasion.
Contact info
Unit C Heol Ty Gwyn Industrial Estate, CF34 0BQ, Maesteg, United Kingdom
- 07807896266
- info@thepersonalisedpartyshop.co.uk
- thepersonalisedpartyshop.co.uk
Incredible friendly and quality business
Incredible business! Absolutely gorgeous personalised peppa pig plates which were high quality and exactly what I envisioned! My messages were replied to promptly in helping me place my order, and a quick turn around/delivery! Thank you! Cannot wait for my other baby’s birthday in January when I will be ordering again!
Absolutely thrilled with the…
Absolutely thrilled with the personalised London bear party bits in particular the banners which are larger than expected and of excellent quality can’t wait to put them up and decorate the summer house for my Grandsons 1st Birthday
Thank you
Emma was extremely helpful regarding my…
Emma was extremely helpful regarding my order. It turned up within a couple of days and I am very happy with the banners.
Thank you!
Great experience
Great experience. Great service. Kept in the loop regarding my order. Very fast turnaround and very pleased with product. Personalised christening plates
The design on the bags is exactly the…
The design on the bags is exactly the same as in my original design — they look super cute and are perfect for the birthday party! The seller was very responsive and quick to answer my questions. The only thing I would love to see are even bigger bag options in the future. Overall, a great experience!
So impressed.
So impressed.
Ordered personalised cups and plates with photos and text and they arrived in 4 days looking fantastic, thank you so much. Great service, will 100% be ordering again from you.
Fantastic Service
Ordered a ticket to surprise my daughter and not only was it done to a very high standard, it was ready approx 2 hours after I ordered it. Fantastic service, I would highly recommend.
Outstanding service
Outstanding service. Emma has been absolutely amazing . She responded to my questions quickly and professionally and has been extremely helpful from start to finish. My items have just arrived and they are perfect . My Granddaughter is going to be so happy with her Paddington bear themed party. Thank you ❤️
Excellent service and product
Excellent service and product. Emma was really approachable for queries and assistance. Speedy response and provision of preview of product for approval. I’d ordered personalised paper plates and they exceeded my expectations. Highly recommend.
Appalling customer service
As a small business, I'm genuinely appalled at the customer service. I like supporting small businesses for obvious reasons but my orders get canceled and I get refunded before being contacted even though I have been messaging back and forth. I didn't get to approve the designs before as it says on the website I am genuinely APPALLED. I hope this review gets seen and the company takes what I have said and considers it instead of ignoring it like when I messaged saying this so that an amicable solution could be found. I now have a birthday party with half of what I needed. Not great!
Amazing service as always
Amazing service as always. Emma made the display exactly how we wanted 😘 would 100% recommend thank you! 💕Xxx
Emma worked above & beyond to help me…
Emma worked above & beyond to help me create the perfect first birthday party for my little, Moana-loving Girl! We discussed my vision (that I changed three times lol) though Instagram until I went to the unit to have a chat. I instantly knew I was in safe hands and totally trusted Emma. I remember walking away feeling a huge weight off my shoulders and left it all in her hands where she worked her magic. A special day I’ll always remember. She made it look a breeze! Her passion, effort & kindness goes a long way. Thank you
We have used this business multiple…
We have used this business multiple times over the last few months for balloons, personalised cards and Christmas items and have been so happy with the customer service, great communication and attention to detail with my vision! Would definitely recommend!
The best in the business!
The most amazing products with the best quality! Emma is so amazing at what she does, I’ll definitely be using The Personalised Party shop again.
Spoke to Emma regarding Save the date…
Spoke to Emma regarding Save the date invites, told her what our theme and colours. She was very helpful and her service is outstanding. The Save the dates invites were how I visioned them in my head.
Would defiantly recommend her & her Business!
I ordered a birthday banner off the…
I ordered a birthday banner off the personalised party shop and was really pleased with how it turned out and how fast the process was! Would highly recommend.
⭐️⭐️⭐️⭐️⭐️
Em, we can’t thank you enough for our wedding stationary! You listened and understood my ideas, and made them into something perfect! From start to finish you were so helpful and involved, and made the theme come to life with your own personal touch. You were so supportive, and I can’t thank you enough for keeping me sane when we had so many last minute changes and alterations to make to our stationary! I would have crumbled without you!
For those reading this review, Emma created and designed everything. Invitations, menus, RSVP, guest information cards, table plans, order of day and order of service. Everything was high quality and clearly lots of time and effort had gone into it all.
We loved our wedding stationary so much, we would love for you to make and design our wedding thank you cards too ❤️
Thank you so much!
Fantastic service
Amazing quality on both personalised plates and Santa letters. Nothing was too much trouble and made our Christmas that extra bit special.
Really professional santa letters for…
Really professional santa letters for my babies. Definitely will order from them again.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








