Thepetboutiqueltd Reviews 16

TrustScore 4 out of 5

4.0

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4.0

Great

TrustScore 4 out of 5

16 reviews

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Rated 1 out of 5 stars

I placed an order on 28th of December…

I placed an order on 28th of December and not received it. Initially I sent a follow up email on the 10th January and was asked would I like a reorder or a refund. I asked for the item.

As of yet no item has been received and all my additional emails have been ignored

January 26, 2022
Unprompted review
Rated 1 out of 5 stars

Non delivery and no communication

I ordered 3 packs of treats from this business and they have never arrived. I also sent an email asking for an update on the order 3 weeks after it was placed and paid for and to date have had no response.

December 29, 2021
Rated 5 out of 5 stars

Excellent service

Excellent service. Website was really easy to navigate, products ordered within two minutes. My delivery arrived in two days and I have a very playful and happy puppy!

July 30, 2021
Rated 5 out of 5 stars

brilliant...

i have an extremely fussy french bulldog that has tried every dog biscuit and meat available.. they sent me a sample of the biscuits when i ordered something else she loved them so ive re purchased from them and all of my 3 dogs love them. great staff really helpful and next day delivery!

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Great price

Great price, great quality and delivered very quickly. They also have a few unusual dog toys and they have gone down very well. A couple of free dog biscuits included which shows the difference when you are dealing with a caring company.

June 22, 2021
Rated 5 out of 5 stars

Was recommended by a Facebook group to…

Was recommended by a Facebook group to try their food, it meets my dogs needs sensitivity wise. I emailed them to say thanks and any chance dispatch ASAP as nearly out of previous food. Arrived next day. 5* service. Thanks!

June 16, 2021

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