Very pleased with the teepee hydrolysed urinary care cat food. Also the dorset meadow hay for bunnies
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Thrilled with my x-small K9 Sport Sack Air 2 for my 2.3kg papillon when I’m out on my bike and wondering around town. It’s a very comfortable and lightweight way to carry him, while knowing he’s delig... See more
Company replied
My dog seriously loves this range of food. He clears the bowl immediately which is highly unusual for him. He had zero reaction to swapping over to the range and I definitely plan to continue buying... See more
Company replied
The staff are so helpful and professional. We have a rescue Whippet and they have helped us with her diet to help her gain weight healthily. Their service is above and beyond, keep it going!!
Company replied
Company details
Written by the company
We are an award winning, local & independent pet shop! As a specialist nutrition centre we supply a wide range of hypoallergenic, holistic and therapeutic diets for all your domestic pets. We also carry a large selection of frozen raw food and chews. In addition we stock a variety of accessories from beds to bowls, collars to coats and teats to toys! So next time you're passing call in and say hello, we'd love to meet you and your pets!
Contact info
E1, DT3 4FL, Weymouth, United Kingdom
- 01305 782862
- cormac@thepetexperience.co.uk
- thepetexperience.co.uk
Fabulous
Having an older new pup with constant tummy trouble due to the food we were given was a nightmare. At the end of my tether after about 3 weeks, l went to The Pet Experience for advice. Bev was amazing, went through all the options and eventually with her help l decided on the Tippee puppy food… not looked back all is good and tummy issues cleared up very quickly. Cormac and his team are always so helpful. Huge thanks from me and a very happy Pup
August 27, 2022
Unprompted review
Reply from The Pet Experience
Hi Wend, thank you so much for taking the time to leave your review and for your kind words. I have already shown Bev your review and she's very pleased that your pup's tummy has settled. We look forward to seeing you in the shop again soon! Cormac
Superb service
Oh my word. I needed a very small, £1.99 part for a Trixie Travel box that we had lost. Trixie (Germany) wouldn’t supply the part directly and directed me to local retailers. Of course none replied as the part was so small …except Cormac Lineham from The Pet Experience Ltd Chickerell. Not only did Cormac respond and agreed to source the £1.99 part, but he even dropped it off on his way home. Unbelievable service and a very nice guy to boot
November 9, 2022
Unprompted review
Reply from The Pet Experience
Thank you very much for your great review and kind words Jeff! Always a pleasure to fulfil any order, no matter how big or small. We shall keep doing our best! Cormac.
Reply from The Pet Experience
Thank you for your great review Pauline! It is much appreciated! Cormac.
As always great service and product
October 13, 2022
A great range of cat food, toys and accessories
A great range of cat food, toys and accessories. We've recently re-home our first cat (nearly 3 years old) and were delighted to find The Pet Experience sell the same brand of food the cat is used to and at a great price. Lots of great toys and accessories available too!
October 4, 2022
Unprompted review
Reply from The Pet Experience
Thank you for taking the time to leave your great review Phil and I am very pleased that we have everything in stock that you were after! We look forward to seeing you again soon!
Ordered online
Ordered online. Delivered within 48 hours. Great service. No delivery charge due to the size of the order. Teepee dog food is a great dry food.
September 1, 2022
Reply from The Pet Experience
Thank you for your great review and feedback Jill! Much appreciated. Cormac.
Great products and service
Great products and service. The delivery service is most helpful when I’m without the car!
August 22, 2022
Unprompted review
Reply from The Pet Experience
Thanks very much for taking the time to leave your review Lizzie! It is much appreciated! See you again soon, Cormac.
Reply from The Pet Experience
Thank you for your new review Karen, much appreciated as always!
I was in weymouth for the weekend and…
I was in weymouth for the weekend and decided to visit pet experience it indeed was a very valuable experience the owner shared his knowledge about dog he recomemded some food for my itchy dog and also shampoo it has helped a lot i can see A lot of difference
I would recomemnd this shop to all pet parents
And once again thank you for a wonderful pleasant friendly place
Very reasonable price and extremley smiling customer service
Thank you
Aj
July 21, 2022
Unprompted review
Reply from The Pet Experience
Thank you very much Ajaya for taking the time to leave your very kind and complimentary review! It is very much appreciated and it is always nice to know that we are getting it right for our customers. We look forward to seeing you on your next return trip to Weymouth and if you need any Teepee 80/20 in the meantime we can ship that to you by courier with free delivery. Thanks again, Cormac.
Brilliant website so easy to use to…
Brilliant website so easy to use to order dog food and delivery was prompt ..
June 28, 2022
Love the Teepee product.
Love the Teepee product.
It has made my dogs guts normal again.
My dog just gobbles it all down and loves it so much.
I have been using it for nearly a year now.
It always gets delivered so quickly as well.
Thank you
June 10, 2022
Reply from The Pet Experience
Thank you very much for your great review Ruth! Apologies for my slow reply, I have been away for a few days. I'm really glad to hear how well the Teepee food suits your dog and that you are happy with our deliveries. As always, any questions, you know where we are! Thanks again, Cormac.
Five paw star review!
I have been using The Pet Experience for 12 years now. They have given me support and advice on all three of my dogs over this time. I recommend their services regularly and I always get great feedback from friends that have taken me up on my recommendations.
Cormac knows all three of my dogs so well that I don't need to tell him the history when I need advice on a new issue.
Cormac and his staff helped to keep our dogs fed and safe over COVID offering home deliveries.
Thank you Pet Experience, Jerry,Murray and Gracie all give you paws five!
June 7, 2022
Unprompted review
Reply from The Pet Experience
Thank you for taking the time to leave us a review Jane, it is very much appreciated! I'm very happy to hear we have gotten it right for you over all this time! See you again soon, Cormac.
Always a good experience
We have been using the pet experience for years now. Great team and friendly too. Excellent service. Wouldn’t shop anywhere else for our cats. The loyalty card is also a real bonus.
June 6, 2022
Unprompted review
Reply from The Pet Experience
Thank you very much for taking the time to leave your great review Matt! It is much appreciated! See you again soon, Cormac.
Excellent Pet Shop.
As always The Pet Experience is our first choice for all our dogs needs. When Cormac didn't have poo bags with handles in so I could use them with my walking aid, he ordered them to be stocked at the shop without and worries.
Cormac, Chris & Bev are always on hand to help and advise with everything related to our animals.
April 6, 2022
Reply from The Pet Experience
Thank you for your great review and kind words Donna! Always here to help however we can!
Great as always
The cat loves the Easterbrooks food and delivery was very prompt 10/10
February 28, 2022
Reply from The Pet Experience
Thank you for your great review Chrissie, it is much appreciated! Glad the food is going down well! :-)
Great communication and advice…
Great communication and advice following our purchase of Easterbrooks Large Puppy food.
January 6, 2022
Reply from The Pet Experience
Thank you for your great review Lianne and I hope your new puppy has settled well on our Easterbrooks Large Breed puppy food. As always, any queries just let us know! Thanks, Cormac.
We have been to the pet experience a…
We have been to the pet experience a few times and I must say that the customer service has been fabulous. They go out their way to help you. We have a border collie eating the Teepee range and is absolutely loving them. Thanking you very much
January 5, 2022
Reply from The Pet Experience
Thank you for your great review and kind words Mandy! It is very much appreciated! Always good to know we are getting it right! See you again soon, Cormac.
Helpful & friendly staff
Helpful & friendly staff, even messaged me regarding feeding guidelines and suitability of food for a dog with different problems when asked. Overall a great experience.
January 4, 2022
Reply from The Pet Experience
Thank you for your great review Kristy and I'm glad that we have been of some help to you. We're are always here if you have any more questions or queries.
Fantastic advice on food and diet has…
Fantastic advice on food and diet has transformed our puppy ... Thank you The Pet Experience!
December 29, 2021
Reply from The Pet Experience
You are most welcome Allan and thank you for your great review! Glad to hear things are going well with your new puppy, as and when you have questions in the future.... we are here to help as needed!
Brilliant and highly recommended
It can take several “clicks” to get to the actual product I want to buy, and as a regular customer, I can do that quite quickly, though new customers may become frustrated? Once ordered, my order arrives in good time and has never been incorrect! Great dog food, easy to order and convenient…
December 27, 2021
Reply from The Pet Experience
Thanks very much for your great review Stella as well as your feedback. It is something we have been conscious of and to that end have already commissioned a brand new e-commerce website to make online purchases as quick and easy as possible so watch this space! The new website will be live in the coming couple of months.... Thanks for your continued custom and support!
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.