We just love all of the Pet Guru products we order . From the scent of the shampoo, conditioning spray, dry shampoo and candles to the benefits to Bella's health the other products like plaque guru, j... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
My nearly 16 to girl cat hates any powders or tablets and can smell when there's something different in her food a mile off and just turns her nose up, so this was going to be another hit or miss. I'm... See more
The buying process was trouble free and delivery was prompt. I have now been using this product for just over a week and am pleased to say that in this time the dog has not picked up any ticks althoug... See more
Tummy Guru Digestive Powder has made a big difference to our cat. He hasn't had a hairball or been sick since taking taking it. His appetite is better and he really enjoys it sprinkled on his wet foo... See more
Company details
Written by the company
Professional pet care products, designed with both you and your pet in mind, using natural ingredients and carefully developed pet-friendly fragrance families. Designed, developed and produced in the UK.
Contact info
Unit 12 The Cedars, IP14 5PQ, Stowmarket, United Kingdom
- 01449767745
- hello@thepetguru.com
- thepetguru.com
4.6
Excellent
98 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent products!
Excellent products!! They smell amazing and the staff are so lovely and friendly!
I recommended to all fur parents!!
February 12, 2025
My order way delivered quickly was well…
My order way delivered quickly was well informed by email products smelt divine all round it was an excellent first purchase
February 10, 2025
Greatest candles and awesome products.
February 10, 2025
Might be too soon to tell but I think…
Might be too soon to tell but I think the flee spray and spot are working to get read of our unwanted pests
January 28, 2025
Pleased so far thanks
Great thanks, pets don’t mind having these drops on them and they don’t become ill unlike with the chemical ones from the vets.
Too early to tell yet wether they work but they smell nice.
February 3, 2025
Only thing that has worked
I've used lots of different flea treatments on our dogs and this is the only product that has made any difference. We used it in conjunction with the spray for soft furnishings and it has solved our flea problem. Natural too, which is great, with a lovely scent.
January 26, 2025
Very easy to find what I wanted on the …
Very easy to find what I wanted on the website was packed Very well and safely will use again not seen any fleas on her since her bath even though she hated it
January 16, 2025
it can improve by not using everi as…
it can improve by not using everi as the delivery service,they are very poor at their job
January 14, 2025
Reply from The Pet Guru Ltd
Dear James
We are ever so sorry that you feel that we deserve a 1 star review for the failure of Evri to deliver your parcel correctly. As soon as we learnt from you that it was delivered to an incorrect address we replied to you, despite it being out of hours, to ask if you wanted a refund or replacement, and you chose a replacement, agreeing that it was acceptable for us to send it to you, the next working day, which was yesterday. This is what we did and so the package is currently in transit and so should arrive with you shortly.
As a small business unfortunately we are limited in the courier companies we are able to choose in order to provide a free shipping service to our customers, rather than having to charge a shipping fee. The delivery success we have had with Evri so far is very high, but of course no delivery service is perfect and unfortunately your order was impacted. We do however, truly value all feedback and will take this on board as we grow and look how to improve our services.
We hope that you are very happy once you receive the product we have made - and feel able to relook at your rating based on the quality of our product, rather than the 3rd party logistical failure.
Kind regards
The Pet Guru
I've just ordered some flea drops
I've just ordered some flea drops
Looking at the 5 star reviews I'm hoping it won't only stop the fleas biting but repel them from doing so
My dog has a flea allergy so after the flea has bitten she gets a reaction for up to 5 weeks after.
We use advocate and have just recently realised that this also could be the reason she is scratching twice now I've applied it and she's had a reaction.
Here's hoping this works!!!! Will also save me £9 a month subscription from vets 4 pets with the advocate and wormer
January 19, 2025
Unprompted review
Good product
Ordered tummy support for my cat, he had very runny stools. This helped as the stools have more shape now.
December 2, 2024
I purchased 2 candles love these just…
I purchased 2 candles love these just about to order some more. Super fast delivery. Thank you The Pet Guru
November 30, 2024
The customer service was great.
The customer service was great.
My parcel was delivered to an incorrect address by Evri, and Pet Guru CS were very helpful.
November 25, 2024
Magic Candle
Order candle to calm my pet. As an introduction I let her sniff it and almost straight away she calmed right down.
November 22, 2024
Unprompted review
We absolutely love this brand!!
We absolutely love this brand! So many choices for cats and dogs! We love how beneficial and healthy all these products are with 100% genuine ingredients! this company is honeslty so kind and there always happy to ask any questions! Couldn’t recommend more!🩷
November 15, 2024
Unprompted review
The order arrived quickly,the products…
The order arrived quickly,the products worked as they should and smell nice.
November 7, 2024
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