The Phone Guy - Electronic Device Repairs Reviews 18

Excellent service. Very fast. Did work other firms were unable to do and very good prices too. Went the extra mile to help. Would definitely recommend

Don’t even think of using anyone else Matts the best repairer I’ve ever used totally knows what he’s doing and fair pricing and always worth the wait a very hard working busy man

The guys in Burnham were so helpful and patient.
They more than deserved the 5 star rating.
Thank you so much.
Garry&Trish

**Review: The Phone Guys**

I recently had the pleasure of using the services of The Phone Guys to repair my phone screen, and I couldn't be happier with the experience. From start to finish, their professionalism and commitment to customer satisfaction were evident.

The initial repair of my phone screen was executed flawlessly. The technicians at The Phone Guys did an excellent job, and as an added bonus, they even offered me a screen protector free of charge. This small gesture highlighted their dedication to providing comprehensive service and ensuring that my phone would be well-protected in the future.

One of the most impressive aspects of their service was the speed at which they completed the repair. I was amazed at how quickly they managed to fix my phone screen, minimizing the inconvenience of being without my device. This efficiency is a testament to their expertise and well-organized operation.

However, after the screen was fixed, my phone began experiencing a rebooting issue. This was certainly frustrating, but The Phone Guys handled the situation with exceptional professionalism. They honored their company guarantee and provided excellent customer service throughout the process. They arranged for my phone to be sent away for further repairs to address the rebooting issue, ensuring that it would be thoroughly checked and fixed.

During this period, The Phone Guys went above and beyond by supplying me with a temporary phone free of charge. This thoughtful provision allowed me to stay connected and manage my daily activities without interruption, greatly easing the inconvenience of being without my primary phone.

The culmination of their excellent service was when I received my repaired phone back. In a remarkable display of customer care, the owner himself delivered my phone directly to my house, as it was on his way between his Boston and Lincoln workplaces. This personal touch truly underscored their commitment to customer satisfaction and made the entire experience even more memorable.

In conclusion, I want to extend my heartfelt thanks to The Phone Guys for the outstanding service they provided. Their professionalism, speed, and attention to customer needs were exemplary. We will certainly be using their services again should our phones encounter any more trouble. Thank you, The Phone Guys, for your exceptional service!

Very impressive service from the phone guy. Matt sorted everything I asked for and nothing was too much trouble for him to deal with. Was a good experience and a pleasure to deal with. Will definitely use again for any device issues!

Matt is so great! He gave me an extremely speedy response to my initial enquiry, fixed my broken iPhone without ripping me off, his is communication is amazing and he’s such an honest guy. Thank you so much for your service. Highly recommend!

Superb service, would highly recommend The Phone Guy

Matt was able to fit me in at very short notice. Completed the task extremely quickly, with excellent quality and really reasonable price. Know where I'll be coming if I need a device fixed in the future and have already mentioned him to friends and family and wont hesitate to recommend him if someone has a device that is damaged.

I always go to Matt if I need a Device fixing, he’s a knowledgeable, reasonable prices and very trustworthy. Would highly recommend him!

Absolutely top notch service - changed the housing on my very smashed up iPhone 8plus. Super speedy and delightful. Thank you. Highly recommend 🙂

Asked Matt to look at a faulty phone for me. His service was friendly and quick. Would happily recommend him

Brilliant service from Matt-Highly recommend

I’ve had a number of devices fixed by Matt including iPhone screen repairs and sorting battery issues with my MacBook Air. I can Highly recommend him. Professional and quality job every time.

Worked with this company for a while now and always been a pleasure to work with, would recommend to anyone.

Top job, great services speedy and reliable what more do you need.

Matt. What a superstar. He came across multiple challenges while fixing an iPad but kept me up to date all along the way. No hesitation in recommending him for all iPad, iPhone etc repairs.

Quick, easy, trustworthy service. Great product knowledge and decent prices.... All round the guy to go to!

Super quick, really friendly, great quality work.