the pier.uk take your money and never refund you as the order was never sent out. Ordered 28th May 2025. And still waiting for refund. I've phoned their 2 phone number then they hang up .I've emailed... See more
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Absolutely fantastic service from Matt. He has some beautiful products and is so approachable! Very unique gifts that he takes great pride in selecting for his shop that you will not find anywhere els... See more
Company replied
Last week this scammer took over £500 of my disabled son for a ps5 pro.i went on there auto chat and cancelled it and they said he would get a refund in 2-4days yet nothing has gone back into his ba... See more
As others have said. A complete scam. ClintopiaTransport has dissolved. Tracking number still isn’t working. It’s delivery day and there’s no parcel. All the phone numbers don’t work. Clintopia T... See more
Company details
Written by the company
The Pier offers a curated selection of high-quality home goods. Upgrade your living space with unique designs and practical essentials at great prices.
Contact info
495a Coventry Road, Small Heath, B10 0JS, Birmingham, United Kingdom
- 07425673908
- hello@thepier.uk
- thepier.uk
Replied to 18% of negative reviews
Typically replies within 24 hours
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This company is fake
This company is fake, I repeat this company is fake. They are impersonating the good ones. They will claim they gave your order to Clintopia transport with a fake Clintopia website. They opened a domain name for Clintopia transport trying to impersonate them. Do not deal with them guys i repeat do not deal with them. Report their website. They are under an investigation at the moment

Reply from The Pier - Stylish Home Goods for Every Space
Prompt delivery
Prompt delivery, overall very happy with the item and the service
Excellent product and service
SCAM
The original thepier.uk shut down a few years ago, you can see this on the waybackmachine.
They have purchased the domain name and are using this trustpilot account to look like they have good reviews.
The address on their website is fake & all their products are the cheaper than you will find anywhere else on the internet.

Reply from The Pier - Stylish Home Goods for Every Space
Very happy with the website and easy…
Very happy with the website and easy ordering. Good communication. I am waiting for one of the orders to arrive soon but the other order arrived quickly.
Fantastic and Unique gift shopping experience
Fab shop! Can’t wait to visit the St Anne’s shop too. Always a fantastic selection of gifts and cards. Unique and very reasonably priced. Matt is so lovely and helpful. Can’t wait to get some little Christmas bits from the shop.

Reply from The Pier - Stylish Home Goods for Every Space
Great Service and polite interaction

Reply from The Pier - Stylish Home Goods for Every Space
I needed to send a gift to a friend who…
I needed to send a gift to a friend who was grieving. I’m shielding so I contacted Matt. He put together a fantastic parcel for me and delivered it on the same day. My friend commented that her gift was delivered by “a really lovely person”. Customer service is amazing plus it was so reasonably priced. A huge thank you Matt xx

Reply from The Pier - Stylish Home Goods for Every Space
Absolutely beautiful little shop!
Absolutely beautiful little shop! Can’t wait for it to reopen!
I have been shopping at The Pier now for 2 years and I can honestly say the quality of the gifts is second to none and the prices are so reasonable. I have often found little gifts for friends and family and myself that I’ve never even seen in other shops.
Tucked away from the hustle and bustle of main Blackpool, you can easily pull up and park outside.
Matt is so helpful too and goes above and beyond for any customer.
Really need this shop to reopen soon ready for upcoming birthdays in the summer!

Reply from The Pier - Stylish Home Goods for Every Space
The Pier is a treasure trove!
What can I say, the Pier is an absolutely beautiful shop, full of treasures! Matty cannot do enough for you and is a star. He’s my go to when I want that special gift or card, he’s got something for any occasion. The best part is if you can’t get to the shop he’s only too happy to video call you and do a virtual shopping tour then he will post the goods straight to your door. The only bad thing I can think of to say is I can never decide what to choose because I want to buy everything!

Reply from The Pier - Stylish Home Goods for Every Space
Absolutely fantastic service from Matt
Absolutely fantastic service from Matt. He has some beautiful products and is so approachable! Very unique gifts that he takes great pride in selecting for his shop that you will not find anywhere else. I loved my shopping experience with him, he ensured my items were properly packaged and safely delivered.

Reply from The Pier - Stylish Home Goods for Every Space
You must visit The Pier when in Blackpool
The Pier is a must during a trip to Blackpool, there is something for every occasion. Some of the stock I have only seen in this store, there is a huge variety of items catering for your every need. I recently ordered some Christmas items, and the customer service was amazing, and arrived very fast. Will definitely be visiting again when able too xxx

Reply from The Pier - Stylish Home Goods for Every Space
This shop is an Aladdins cave
This shop is an Aladdins cave. You walk in for a browse and end up wanting everything. All of his stock is purchased with thought. He has items for every occasion and age as well as amazing bits for the home. The service is great, quick and very well packaged. This shop and Matty is a must if you are in Blackpool, or if you are online shopping.

Reply from The Pier - Stylish Home Goods for Every Space
…the pier
Gawjus little (big) shop I could actually go in there and find what I'm looking for .there's an amazing selection even for kids .good selection of cards good prices helpfull owner I would definitely recommend this shop

Reply from The Pier - Stylish Home Goods for Every Space
Beautiful little shop with fantastic…
Beautiful little shop with fantastic products. Owner is very welcoming and helpful. Lovely unique little things, definitely Recommend shopping here

Reply from The Pier - Stylish Home Goods for Every Space
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