The Planning Bee Reviews 

536
•
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 312 reviews, reviewers overwhelmingly had a great experience with this company. People frequently highlight the exceptional professionalism and friendliness of the personnel, noting that consultations are conducted with great care and attention to detail. Clients appreciate how staff members patiently answer all questions without rushing, making them feel completely comfortable and supported throughout the entire process. Some reviewers were happy with the convenient home visits that made organizing legal documents much easier for those with mobility challenges. Consumers also noted that the entire drafting process was remarkably fast and efficient, with documents produced and delivered in a timely manner.

What people talk about most

Staff

Customers consistently note positive experiences with staff, frequently highlighting that representatives are... See more

Service

Users describe positive interactions with service, highlighting exceptional home visits where representatives... See more

Customer service

Clients share positive opinions on customer service, frequently highlighting the friendly and professional... See more

User experience

People report positive experiences with user experience, highlighting how reviewers are made to feel... See more

Response time

Reviewers highlight great satisfaction with the response time, noting that contacts and queries are handled... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure... See more

Rated 5 out of 5 stars

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy... See more

Rated 5 out of 5 stars

I was extremely impressed with Planning Bee. Everything was explained thoroughly . We were guided well by our Paralegal advisor. Nothing was too much trouble. I would recommend Planning Bee to anyone... See more

Rated 5 out of 5 stars

Everything explained in my home very professionally and friendly by Chris. He allayed any concerns i had and the paperwork was dealt with very efficiently. Would not hesitate to recommend Planning B... See more


Company details

  1. Legal Services
  2. also in
  3. Estate Planning Attorney

Written by the company

Here at The Planning Bee we ensure that the needs of you and your family are at the forefront. We aim to provide reassurance that your wishes are taken care of, both now and in the future. Our friendly, reliable team are on hand throughout the process; however big or small. We offer a wide range of life planning services including will writing, inheritance tax or assets advice, powers of attorney or appointing guardians for young children. We take the stress away from these vital decisions so that you can spend time with those you love. Peace of mind is priceless. Each of our clients has access to a local specialist Paralegal who can visit them in the comfort of their own home to discuss their needs.


Contact info

4.9

Excellent

TrustScore 5 out of 5

536 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 50% of negative reviews

Typically replies within 24 hours

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4.9

All reviews

(536)

307 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Recommend

I had a lovely man called Ed who took time to explain everything to me. Wasn't pushy about extras they can do for me. Leaving me to consider at my own pace which I will be taking them up on. Would highly recommend these.

August 14, 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional prompt Professional and friendly service.

The service we received from the moment we made the initial enquiry regarding re-writing mine and my husband's wills was exceptional. A face to face meeting was quickly set up in our own home and Spencer explained everything in a friendly, professional and clear manner. Within in a matter of days the wills and LPOA were completed.

September 2, 2026
Unprompted review
Rated 5 out of 5 stars

Very helpful advice

We met with our Paralegal, Sharon Stephenson, a couple of days ago. She was with us for 2 hours and went through options we hadn't even thought of, which we found VERY helpful. Everything was explained very simply and clearly and made our decision very easy. Not the sort of wills we thought we wanted BUT the wills we need! Very grateful to Sharon for making us think about things we hadn't even considered. We would recommend The Planning Bee very highly.

October 1, 2026
Unprompted review
Rated 5 out of 5 stars

The Planning Bee 🐝

The Planning Bee 🐝 and in particular, Legal Executive Mr Nicholas Branson, provided a brilliant level of customer service. Nick called on me at home on three separate occasions during my revised Will, Family Protection Trust and Power of Attorney process. Nick explained everything in plain and simple terms and nothing was too much trouble. He was also kind enough to act as an independent signatory during the completion of our application forms. Nick is a real credit to the Planning Bee and a pleasure to do business with 🤓🤓

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

The service has been really good

The service has been really good. Communication is excellent and explanations re the legal side of matters was very helpful, by doing so has helped us make a an informed decision in which we are happy and comfortable with. The papers were drawn very professionally. We can feel at ease now that our wishes will be played out exactly as we want them to be.

September 29, 2026
Unprompted review
Rated 5 out of 5 stars

We met Chris Mills for the first time…

We met Chris Mills for the first time today. Our discussion revolved around wills and LPAs for my wife and me. Chris explained clearly and simply what was available to us in order to minimise exposure to IHT and possible future care costs. Chris was very helpful and answered all our questions. We were very comfortable to instruct Planning Bee to prepare our wills and LPAs .

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

Excellent company and service!

The Planning Bee is an excellent company which in my experience has been most ably and efficiently represented by Chris Mills who works for them as a Paralegal. Chris has been responsible for arranging my relatively complicated will and has provided full and comprehensive advice and service all along the way. He is an excellent communicator who has explained all the issues involved in a clear and comprehensive manner, his knowledge and expertise are second to none and it is thanks to him that I now have complete peace of mind about how my affairs will be dealt with when the time comes. On the basis of my acquaintance with and experience of Chris I can thoroughly recommend both him and The Planning Bee to anyone looking for the types of services they offer. Absolutely first rate from start to finish.

September 24, 2026
Unprompted review
Rated 5 out of 5 stars

a first class service

the service supplied by planning bee was first class, I am normally very slow to respond to anything and I could not belive how quick planning bee responded to every inquirery I felt bad at my slow response to them. I would recomend them very highl
larry mountaine

September 23, 2026
Unprompted review
Rated 5 out of 5 stars

Well where do I start with this company…

Well where do I start with this company from start to finish brilliant 👍
Helpful at all times I would strongly recommend them to anyone
I’ve recently lost my husband 🥲I’ve had to change a few things nothing is to much trouble been amazing 💯
Please give them a go you won’t be disappointed honestly 👍

September 22, 2026
Unprompted review
Rated 5 out of 5 stars

Really great service

Really great service . Everything explained that I asked for . Spencer was friendly and professional.. will def use again A+++++

July 6, 2026
Unprompted review

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