The Pokestar Reviews 1,561

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Considering 531 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the service and product, highlighting the ease of use and efficiency of the process. Many people appreciate the helpfulness and positive attitude of the staff, noting the exceptional customer service and quick response times. However, some customers also noted that certain wording and acronyms were confusing, especially for those not deeply familiar with the specific terminology. Additionally, a few people expressed a desire for a wider selection of available Pokémon and more flexibility regarding the free Pokémon offered with purchases.

What people talk about most

Service

Consumers find service to be positive, highlighting its speed, efficiency, and helpfulness. Many reviewers... See more

Product

People report positive experiences with the product. Many customers praise the speed and efficiency of the... See more

User experience

Customers consistently note positive experiences with the user experience. Reviewers frequently praise the... See more

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the fast, friendly,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Who isn't hesitant about this sort of thing? But, since Scarlet/Violet require so much JUST to fill out the Pokedex, I decided to cave and purchase the opposing legendary and a few items. Not only... See more

Rated 5 out of 5 stars

My experience is great with the website how thoroughly easy it is to manage and maneuver around through things, then you got a fast paced trade. Not only when something isn’t right they are quick I re... See more

Rated 5 out of 5 stars

Quick and fair price and easy to understand what to do with what seems to be an actual person on other end of the chat. Got a pokemon I’ve always wanted (shiny charizard) that I simply don’t have the... See more

Rated 5 out of 5 stars

Fast, quick, and easy!! Even gotta free Pokémon of my choice (excludes Mythical, Legendaries, and Alphas), BUT was definitely still worth it. Definitely gonna shop here more!


Company details

  1. Gaming service Provider
  2. Game Store

Written by the company

Get your dream Pokémon in Legends Z-A and Scarlet & Violet—fast. We offer instant delivery of Shiny Pokémon and rare items with full customization options. Whether you're a collector or a competitive trainer, you can personalize everything from stats and abilities to OT and held items. Every Pokémon is carefully prepared by our trusted team to ensure quality, accuracy, and legitimacy.


Contact info

4.9

Excellent

TrustScore 5 out of 5

2K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 50% of negative reviews

Typically replies within 2 weeks

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Very accomodating

Very accomodating, very helpful, and very legit!

April 5, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the kind review! We're really happy to hear that you had a great experience with Pokestar. Our goal is to provide a safe and reliable Pokémon trading service for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and look forward to helping you again anytime you need Pokémon in the future.

Rated 5 out of 5 stars

Very fast and easy

April 3, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the kind review! We're really happy to hear that you had a great experience with Pokestar. Our goal is to provide a safe and reliable Pokémon trading service for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and look forward to helping you again anytime you need Pokémon in the future.

Rated 5 out of 5 stars

It was fast

If was a fast response time on training

March 31, 2026
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're glad to hear you were happy with the fast response time during your Pokémon trade. At Pokestar, we always aim to provide quick and reliable trading services for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We appreciate your support and hope to assist you again soon! ⭐

Rated 5 out of 5 stars

Quick and easy

Quick and easy, definitely worth it!!

April 1, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're glad to hear your experience was quick and easy. At Pokestar, we work hard to make Pokémon trading simple, fast, and reliable for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and hope to help you again anytime you need Pokémon! ⭐

Rated 5 out of 5 stars

Simple and quick process with good customer service

The process was simple and fast. They outlined the steps in the confirmation email, and with the chatbot you use to connect for the actual trade. No issues and good customer service in my experience.

March 29, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for sharing your experience! We're glad to hear the process was simple and fast for you. We try to make everything clear by outlining the steps in the confirmation email and providing live chat support to help customers connect quickly for their Pokémon trade. At Pokestar, our goal is to offer a smooth and reliable Pokémon trading service for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support! ⭐

Rated 5 out of 5 stars

Honestly so fast

Honestly so fast , got exactly what I wanted! 100 will buy again!

March 25, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your awesome review! We're really glad to hear you received exactly what you wanted and that the delivery was fast. At Pokestar, we always aim to provide quick and reliable Pokémon trading for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and look forward to helping you again in the future! ⭐

Rated 1 out of 5 stars

They and the shop

They and the shop do not support Pokemon go especially mentioned buying one to any Pokemon game and transferring it to Pokemon home and transfer to Pokemon go and they said that they don’t do any of that service

March 25, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Hello,

It looks like there may be some confusion here.

Pokestar has never offered Pokémon GO trading services, and we do not support transferring Pokémon to Pokémon GO. Our services are only for the main Nintendo Switch games such as Legends Z-A, Scarlet & Violet, Legends: Arceus, BDSP, and Sword/Shield.

We clearly mention this in multiple places on our website, including the FAQ section and during checkout, to ensure customers understand what services we provide before placing an order.

Because of this, it seems this review may be based on a misunderstanding or possibly confusion with another shop.

If you have any questions about which games we support, please feel free to contact our support team and we’ll be happy to clarify.

— Pokestar Support Team

Rated 5 out of 5 stars

Perfect Experience

Perfect Experience! Will buy again!

March 23, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're glad to hear you had a perfect experience. At Pokestar, we work hard to provide a smooth and reliable Pokémon trading service for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and look forward to helping you again next time! ⭐

Rated 5 out of 5 stars

Easy Process

Easy Process, great customer service. (:

March 23, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're glad to hear the process was easy and that you had a great experience with our customer service. At Pokestar, we aim to make Pokémon trading simple, fast, and reliable for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support! ⭐

Rated 5 out of 5 stars

Super fast and reliable

Needed a shiny Ditto for breeding and they gave me exactly what I wanted and within 5 minutes

March 22, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're glad we could help you get the shiny Ditto you needed for breeding and that the trade was completed quickly. At Pokestar, we aim to provide fast and reliable Pokémon trading for Nintendo Switch games like Pokémon Scarlet & Violet, Pokémon BDSP, Pokémon Legends: Arceus, and Pokémon Legends: Z-A. We truly appreciate your support and hope to assist you again soon! ⭐

Rated 5 out of 5 stars

Timely Support Staff

Was hesitant at first because my internet timed out on the initial link code but the support team sent me a new one and the deal was done in 5 mins. For only $5 its pretty good value, wasn’t tryna get pokemon shield just to get regigas

March 21, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for sharing your experience! We're glad our support team could quickly provide a new link code and complete the trade for you. We always aim to keep Pokémon trades fast and straightforward so players can get the Pokémon they need without having to buy another game. Enjoy your Regigigas, and we appreciate you choosing Pokestar! ⭐

Rated 5 out of 5 stars

Fast

Fast, easy and friendly service

March 19, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for your review! We're happy to hear the service was fast, easy, and friendly. Our goal at Pokestar is to make Pokémon trading simple and smooth so trainers can quickly get the Pokémon they need. We truly appreciate your support and hope to help you again on your next Pokémon adventure! ⭐

Rated 5 out of 5 stars

My son loves this game and getting the…

My son loves this game and getting the Pokemon he wanted was a breeze and quick trades made to order

March 19, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the kind review! We're really glad to hear your son got the Pokémon he wanted and that the trade was quick and easy. Our team works hard to make custom Pokémon trades simple and fast so players can enjoy their adventures without the long grind. We truly appreciate your support and hope your son continues to have fun playing! ⭐

Rated 5 out of 5 stars

This is a great website if you want to…

This is a great website if you want to fill your Pokédex,needing help during your game play process or if you have a just want to indulge into your fantasy’s. It gives you an idea of how it would be to have your very own Pokemon you always wanted.they provide courtesy and always go above and beyond. If you haven’t use them give them a try you won’t regret it.

February 26, 2026
The Pokestar logo

Reply from The Pokestar

Thank you for the amazing review! We're really happy to hear that you had such a positive experience with Pokestar. Helping players fill their Pokédex, get the Pokémon they’ve always wanted, and enjoy their gameplay even more is exactly what we aim to do. Our team always tries to provide friendly service and smooth Pokémon trades so trainers can focus on enjoying their adventures. We truly appreciate your support and recommendation! ⭐

Rated 5 out of 5 stars

Customer service was AMAZING!!!

Customer service was such an awesome help! They included a free Pokemon of my choosing, and a minor mistake of the wrong gender was amended immediately without any quarrel! I will definitely be using Pokestar again in the future!

March 15, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the wonderful review! We're really glad our support team could help and quickly fix the gender mix-up. Making sure customers receive exactly the Pokémon they want is always our priority. We're also happy you enjoyed the free Pokémon bonus. We truly appreciate your support and look forward to helping you again on Pokestar in the future! ⭐

Rated 5 out of 5 stars

Amazing fast accurate experience

Amazing fast accurate experience

March 15, 2026
Unprompted review
The Pokestar logo

Reply from The Pokestar

Thank you for the great feedback! We're glad your experience was fast and accurate. Our team works hard to make Pokémon trades quick and reliable so players can get exactly what they need without delays. We appreciate you choosing Pokestar and hope to help you again soon! ⭐

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