Fantastic quality. Amazing items in amazing condition as advertised, fantastic price for this product and made my wifes dream come true. She had been looking at this since Lana waz first seen with... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
This is my third purchase from The Preloved Bag Boutique and I can’t rate it highly enough. Every bag has been absolutely as advertised, the communication is great, with Amy helping out this time with... See more
Coach Cassie 19 , exactly as described, beautiful bag in great condition. Royal mail lost the package, I contacted the boutique for tracking no as I had lost it, they were in touch immediately and st... See more
Excellent items and prompt delivery. I’ve had a couple bags, all of which have been in fantastic condition and just as described. More recently, a pair of boots that are superb. 10/10 highly recommend... See more
Company details
Written by the company
The Preloved Bag Boutique provides an online space where you can purchase preloved designer handbags and accessories at affordable prices. Items are authenticated by approved external authenticators and items are described honestly and as accurately as possible. We provide excellent customer service and we will always strive to provide the best service possible to both buyers and sellers respectively. Our aim is for you to be happy with all services we provide, but especially buying preloved affordably and sunstainably.
Contact info
Furthergreen Road , SE6 1JQ, London, United Kingdom
- info@theprelovedbagboutique.co.uk
- theprelovedbagboutique.co.uk
4.9
Excellent
160 reviews
Asks customers to review
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Hasn’t replied to negative reviews
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YSL Bag
Great communication. The video sent was perfect in showing the condition of the bag. Prompt delivery and well packaged. Thank you!
November 19, 2024
wonderful experience!
I had a wonderful experience with this store and look forward to my next purchase. I found a Mulberry bag that I had spent a long time searching for, and which is now unfortunately out of production in the large size and oxblood color. The price was very reasonable, and Amy was incredibly kind, reaching out to me by email to ensure I had all the details about the bag. I love the bag and look forward to my next purchase at your store.
November 22, 2024
Unprompted review
Great shopping experience
Great shopping experience
Super happy with my purchase and at a reasonable price. I had a few questions which were responded to promptly. Will definitely be keeping an eye out for what else is available!
November 6, 2024
Love my new bag!
Very happy with my purchase and would recommend this company. Arrived very quickly to.
November 6, 2024
Stella McCartney pre loved
I have just received my pre loved bag and it’s fabulous. It looks like it’s never been used, and it was a great price. I’ve purchased a number of bags from theprelovedbagboutique.co.uk and have never been disappointed!!
November 12, 2024
Unprompted review
Thank you
Thank you x my sister is really happy with her new purse x
Delivery really quick too will definitely use again
November 5, 2024
Unprompted review
Fast Delivery
Good communication and fast delivery.
Delighted with the brooch.
Will be buying again.
October 22, 2024
Gorgeous Mulberry Lily
As always a great service, from communication, packaging, dispatch and item. Thank you very pleased with my mulberry lily bag.
October 23, 2024
Unprompted review
Great service
I actually ended up returning the bag as I changed my mind but the process and refund was so seamless thank you so
Much!
October 7, 2024
Reply from The Preloved Bag Boutique
Hi shreena, thanks for this. It’s a shame this bag wasn’t right for you this time, hopefully you will find something else you like. Always happy to accept a return and refunds are issued on the same day that the item is received, no need for any delay.
Bag was immaculate and at a good price
Bag was immaculate and at a good price. I knew what I was buying because of a great description and there were lots of photographs. Very well packaged. Absolutely delighted.
October 7, 2024
Reply from The Preloved Bag Boutique
Thanks. I am always honest with the description of the bag; if there is a fault or any signs of wear I will photograph these and mention them. Packaging is important to us to make sure the item is packaged securely and safely.
Reply from The Preloved Bag Boutique
Thank you. I like the get the item purchased out the next day if possible to avoid any disappointment. Our standard despatch time is 2-4 working days but usually by the 2nd day after purchase the item is with you!
Reply from The Preloved Bag Boutique
Thank you. So pleased you are happy with your purchase.
Classy Bag
Ordered a gorgeous Black Willow Tote which arrived promptly as described.
Excellent quality x
September 27, 2024
Reply from The Preloved Bag Boutique
Thank you very much. This was an amazing bag and in excellent condition.
This is a great little company
This is a great little company. I buy and sell via Amy and could not be happier with the products and services.
September 24, 2024
Reply from The Preloved Bag Boutique
Thank you so much! Always happy to sell for you and sell to you ;)
Amy was excellent from start to finish
Amy was excellent from start to finish, very communicative and uploaded images very quickly. It sold in a little over 10 weeks and I received the price we had discussed. All went very smoothly and would happily recommend to any buyers or sellers. Thank you ☺️
July 8, 2024
Unprompted review
Reply from The Preloved Bag Boutique
Thank you so much. A fabulous client selling via consignment. It is important for me to make sure payment is made to the seller when an item sells, within 14 days. I’m so pleased you were happy with the service provided x
Reply from The Preloved Bag Boutique
So pleased you are happy with the service and the item.
Great condition and Service
Bought a lv agenda from here and the price was amazing and the condition was exactly as described. Came the next day after bank holiday which adds to the reason for purchase as I like things to arrive quickly a excellent communication
August 28, 2024
Reply from The Preloved Bag Boutique
Thank you. I make sure items are despatched quickly to avoid any disappointment with despatch time. I’m so pleased you like the agenda, and yes it was a fabulous price!
Wife’s current handbag need satisfied
Good communication to delay delivery to match when we’d be at home. Delivered as requested. Lovely packaging and item just what we were looking for, excellent condition, a definite recommendation.
September 3, 2024
Unprompted review
Reply from The Preloved Bag Boutique
I’m always happy to accommodate certain delivery times. I’m so pleased your wife was happy.
Beautiful bag which looks new arrived…
Beautiful bag which looks new arrived smartly packaged and promptly.
A Mulberry bag at a fraction of the retail price . Well done .
August 17, 2024
Reply from The Preloved Bag Boutique
Thank you. So so pleased you were happy with your purchase. Yes some of the items that we are new and have never been used, so they are excellent prices for new items.
My fourth purchase from TPBB…
My fourth purchase from TPBB…
Amy is fantastic at finding beautiful Mulberry bags.
My Bayswater is in near perfect condition, arrived safely packaged and is the perfect birthday & anniversary gift 💝
August 21, 2024
Reply from The Preloved Bag Boutique
Thank you so much. Repeat customers are my favourites :) Mulberry is my passion and what a great gift to receive.
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