Thepretzelcompany Reviews 

195
•
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 190 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the exceptional freshness and delicious taste of the soft pretzels, highlighting how satisfying and perfect they are for any family gathering or everyday treat. People also deeply appreciate the convenient subscription services and fast, reliable deliveries that make it extremely easy to keep their homes constantly stocked. Some reviewers were not happy with unexpected delivery delays and occasional problems regarding moldy items discovered right upon opening the shipping boxes. A few customers experienced unusually long shipping times during the winter holidays and felt quite frustrated with the lack of helpful customer support options available to them.

What people talk about most

Product

Clients share positive opinions on product, describing the soft pretzels as delicious, incredibly fresh, and... See more

Order

Reviewers highlight positive aspects of order, frequently expressing high satisfaction and stating they will... See more

Delivery service

Consumers find delivery service to be positive, consistently expressing great satisfaction with quick... See more

Subscription

Customers had positive experiences with subscription, noting that they love receiving monthly boxes of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Your pretzels are perfect! What I want is a dozen advertisement cards with your company name, address and phone number and a place for me to add my name so when I brag about your pretzels I'll then re... See more

Rated 5 out of 5 stars

Ive been ordering these pretzels for my Oktoberfest party for years. This year we have 10 people in a beach house and did individual large pretzel charcuterie plates. It was a blast and of course deli... See more

Rated 5 out of 5 stars

I've always loved pretzels. I would always buy the store bought hard pretzels, however, I have enjoyed my new order of The Pretzel Company's Soft Pretzels. It's like eating soft pretzels at the fair... See more

Rated 5 out of 5 stars

The freshness of their pretzels is of the utmost quality. The taste is outstanding with the best flavor enhanced by the oven roasted outer crust. I have signed up for the subscription on a regular ba... See more


4.7

Excellent

TrustScore 4.5 out of 5

195 reviews

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No history of asking for reviews

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4.7

All reviews

(195)

192 reviews in the last 12 months

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Rated 5 out of 5 stars

I love the pretzels from The Pretzel Company!

I love the pretzels from The Pretzel Company! I’ve ordered many times and have not been disappointed in how fresh and delicious they are! My last order even included free cheese spread! Deliveries are fast and on time. I will definitely be ordering more!

July 1, 2026
Unprompted review
Rated 5 out of 5 stars

TASTE AWESOME

So easy to order from the site and all the different types/ shapes of the pretzels taste awesome, they are so good I’ve actually subscribed to them👍🏻👍🏻

June 30, 2026
Unprompted review
Rated 5 out of 5 stars

The BEST soft pretzels ever!!

Every time I order pretzels, I receive the freshest, most delicious pretzels! The Pretzel Company pretzels are by far the best soft pretzels I've ever had! They are neatly packaged and arrive fresh and ready to eat. Great quality and fast shipping. I'm a customer for life!

April 14, 2026
Unprompted review
Rated 5 out of 5 stars

I’m hooked

These are awesome started it was for
1box every 60 days I have now ordered
2 more boxes before the first month
Was over

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

Delicious!!

These pretzels are mouthwateringly delicious!! I have multiple severe food allergies and haven’t been able to have most fresh made pretzels. The Pretzel Company makes pretzels that are allergy friendly and actually taste great! I do wish they would bring back the pepperoni bomb pretzels, my whole family loved those.

December 4, 2025
Unprompted review
Rated 5 out of 5 stars

The pretzels are soo good

The pretzels are soo good! Everything is fresh and tasty just like you would expect. We have gotten a the classic and sweet boxes and loved every one. We even gifted one this past Christmas, and they loved it too. Consistently great quality

April 16, 2026
Unprompted review
Rated 5 out of 5 stars

These pretzels are worth it

These pretzels are worth it! ❤️❤️❤️ Arrive quickly. Customer service resolved minor issue. The subscription was a splurge for me, but so worth it!

June 20, 2026
Unprompted review
Rated 5 out of 5 stars

The all time best pretzels

I’ve been getting these great pretzels for almost 3 years now and the latest ones are just as good as the first batch! Quality doesn’t change! Living in Virginia now after coming from Berks county, you really miss the Pennsylvania Dutch foods. The pretzel company fills that gap with their great pretzels! So easy to make, and they don’t last long either! One bite and you’re hooked! These are so good! Anyone that sees this review has to try them, because they are amazing! Thanks to Phil and his entire team! Keep twisting those pretzels!

July 23, 2026
Unprompted review
Rated 5 out of 5 stars

The best pretzels!

The best pretzels! My husband and I placed a subscription order after trying them. Everyone we share them with agrees. Buy them, you won't be disappointed.

July 13, 2026
Unprompted review

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