Private Therapy Clinic Ltd. Reviews 

I paid £340 for an hour assessment, that only actually lasted 40 minutes. I had my assessment on 26th July 2024 and was advised the report would take 3-4 weeks to be sent to me. There is an additional £170 fee should you want your report fast-tracking however the fast track is still a period of 10 days minimum so not very fast track in my opinion. I consulted with the admin team via email, 3 weeks and 4 days after my assessment, as I had a GP appointment and felt it could’ve contributed towards what I was discussing with my GP. I was told I could pay the £170, and my report may ‘possibly’ be ready for the following day, but with no guarantee. I decided not to do this as my report should’ve been ready on 23rd August at the latest anyway. So fast forward to the 23rd Aug, still no report. Emailed admin again and was told the doctor who completed mr assessment had assured my report would be ready by 6pm and this would be sent to me via email. No report arrived. 27th Aug, assured again that report would be sent to me at 6pm. Now on the 28th Aug and still have no report even though an admin told me they would send it straight away this morning.

In my opinion, you are better off saving your money and going through NHS. I thought going private would reduce the stress of these assessments significantly, however it has done the complete opposite. Baring in mind this service is for mental health conditions, all this experience has caused me is additional, unnecessary stress and anxiety.

Although admin are relatively quick at responding, information provided is neither reliable or precise. It seems as though there is a significant lack of communication between admin and professionals, which is then misleading customers.

At this point I feel like I’m not even going to receive my report!!!

Horrendous. I had been advised during an assessment that I likely had ADHD and wanted to try medication. Had a consultation with a psychiatrist at the PTC, who confirmed suspicions and then wrote a report which was basically just the information I had given, along with several spelling mistakes and errors… I was reassured that I would be able to get my GP to continue the meds as per shared care based on this, however this was incorrect. I have had several emails back and forth with the PTC asking for basic information to be sent which I could send on to the GP (the PTC won’t liaise with your GP directly) and over and over again was sent completely incorrect info, such as a letter asking the GP to complete tests before I was started on meds by the PTC, in spite of the fact that the PTC had been sending me meds for 2 months already and all I had asked for was something to confirm the dose I was on. I imagine this may have been due to the fact that the PTC started me on meds without an ECG/ blood test etc, but don’t know for sure… anyway, I am currently without medication because the GP won’t provide it based on the flimsy info sent by the PTC, I paid the PTC for another prescription out of desperation on Monday due to running out, the PTC claim to have sent me a prescription but here we are Friday and it has not materialised. I have never been able to call and speak to anyone as the number just goes to voicemail, and although I went to the PTC because I know how ridiculous waiting times are at the moment for NHS assessments, you really won’t save that much time and definitely won’t save money or hassle by going through the PTC.

Not only was the psychiatrist appointment beyond helpful, but the entire administrative team have been very fast in replying back and were very kind/gentle with their help.
The psychiatrist created a safe place and was very intent and thorough with their listening.
Finding this clinic was a blessing.

DO NOT USE THIS COMPANY - THEY PROMISE YOU THE WORLD, CHAGE THE EARTH AND THEN DON'T EVEN ABSWER THE PHONE ONE WHEN YOU NEED YOUR HELP - AVOID AT ALL COSTS!

After being let down by the NHS for 3 years my daughter had to search for help from the private sector. Having suffered with undiagnosed ADHD without medication was terrible. As a father i seached to find the right clinic to help my daughter to a long road of treatment, i found The Private Therapy Clinic. Im so glad i chose them to help my daughter. The staff are helpful and very knowledgeable making the whole process effortless. My daughter was given the Psychiatrist, Dr. Daniela Herescu. A really amazing person after my daughters first consultation i saw the relief on her face, as a father it was a total relief. She was given the result we all knew. She is now having follow up appointments and prescribed medication. Very hopeful of her future. I can't thank The Private Therapy Clinic enough. Highly recommended.

Scam - don’t waste your time

I sought an ADHD diagnosis after reaching my wits end during 2021. From previous therapy with a different provider, I knew that ADHD was highly likely and so did my reading and decided I needed to know for sure whether I had this wiring, so that adjustments could be made going forward and I could reclaim some of my life after being undiagnosed for almost forty years.

The initial service was fast and the waiting list wasn't too bad; I was happy to wait as I knew there had been an explosion in people - particularly adult females - seeking diagnosis. Later on I experienced receptionists & assistants who weren't organised and lost things I'd sent in, which if you have ADHD you will know places considerable strain on you trying to figure out what and where and get around to sending it again. I felt the clinic lacked some professionalism in that respect.

I sent off lots of writing for the pre-assessment questionnaires and it proved enough for the psychiatrist to agree that I displayed symptoms and behaviours that were highly suggestive of ADHD.

When the time came to speak with the psychiatrist it was as though they weren't really familiar with my case, and hadn't had time to thoroughly read everything I had written. I wasn't asked for school/childhood evidence and instead provided this voluntarily, but it was never mentioned in talking. I had thought from my research that this was essential to diagnosis.

I knew that I wanted to try medication and that was easy enough to rearrange, but if you're not used to private healthcare you need to bear in mind that you only get one month's meds included in your fee, and every repeat prescription (which are short at first while you settle on a drug) cost £90, then you need to pay for medication at the pharmacy. For a non-stimulant it works out at around £50 per box, more for stimulants and higher doses. If, like me, you are so far gone in life in terms of undiagnosed ADHD knock-on effects that your finances are in tatters, you need to be prepared for this.

As part of the assessment there is no talking therapy included, and the psychiatrist doing the assessment doesn't have much time to get to know you. It's a stop gap to get support while you wait for the NHS and worth it if you want to confirmation, but don't expect the kind of help that you need - this will be up to you.

Overall I'm thankful to have my suspicions confirmed, to be able to advocate for myself more and learn how my brain works, and the reading that I've done on this had brought up the possibility that I might also be autistic, but I will pursue assistance with this elsewhere.

The report that I got for my GP at the end seemed rushed and contained several inaccuracies, and was essentially my pre-assessment writing regurgitated back to me with the pronouns changed to my name to make it third person. This was less than impressive.

Overall, as someone who's been lucky enough to have had really good private therapy before, I was disappointed with the service. However, I suppose it did what it said on the tin, albeit with much disorganisation.

Would give no stars if I could. I spoke on the phone and gave personal information as requested because I was told that I had to in order to get an appointment that would cost me one thousand five hundred pounds and in spite of being polite and sending information as requested I am now ignored completely and am in tears over their ignorance. it is exceptionally cruel of a team of psychologists to ignore someone who turned to them to speak to someone only to be ignored. AVOID these people at all costs. The least they could have done would be to make a polite phonecall to say that they couldn't accept the booking and explain why.