The Prize Room Reviews 71

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

Been playing for about a year, only usually 1 ticket into the competitions I like, unless I like the odds, today I liked the odds. Bought 20 tickets at 25p so £5, won £500 site credit with them then w... See more

Rated 5 out of 5 stars

I have only played a handful of games with the prize room and have been lucky enough to win twice , the odds are so so low on various games and there’s always something available for everyone :) , win... See more

Company replied

Rated 5 out of 5 stars

What a fantastic experience! Only played a few times over last two weeks and won already! Money straight into account and great correspondence from team. Very impressed. Great company. Feeling very lu... See more

Company replied

Rated 5 out of 5 stars

Just thought I would try my luck, I spent around £20 on tickets won £100 site credit 😊 which I then used on tickets won another £100 site credit and £50 cash, I spent my credit again and won £100 ca... See more

Company replied

Company details

  1. Online Marketplace
  2. Lottery Retailer

Written by the company

The Prize Room offers many great online competitions. From cash to technology, we have it all covered. You can win great prizes at great prices. Join The Prize Room now to start your winning journey.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

71 reviews

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Rated 1 out of 5 stars

Same people winning all the time

Same people winning all the time. If it’s not the main prize, then they win the instant wins.

Although capping maybe in place, 100 ticket caps are not reasonable. Some people don’t have £100 to spend, whereas the big spenders will use this and then win again.

Other sites offer much lower caps and give everyone a fair chance.

April 2, 2024
Unprompted review
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Reply from The Prize Room

Hi Dan, we are sorry you feel this way. We have had 9 different winners in the last 14 comps alone. We run competitions for all budgets and I am not sure if you are aware of the super low ticket cap comps we offer (5,10 and 20 tickets max per person) . We do our best to give everyone a fair chance of winning and that is why we have very low ticket cap comps and some higher ones too. We are offering lower ticket caps than most competition sites.

Rated 5 out of 5 stars

Very happy with this competition site

Very happy with this competition site, I luckily won 2 competitions. I was notified very quickly. Very grateful for the 🏆.

April 5, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Lucy! We are very glad you enjoy the site and have managed to win two prizes already!

Rated 5 out of 5 stars

Great site won lighning fast payouts…

Great site won a couple of times with lightning fast payouts. really really happy

April 3, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Daniel! So happy that we are delivering on our promise to pay our winners as fast as possible!

Rated 5 out of 5 stars

Winner newbie

First time playing, bought 5 tickets on spin wheel at £1 a ticket... won a spin of the wheel and landed £20 site credit! They done a live video on Facebook of the draw so I watched and interacted. Here's to many more future wins!

March 30, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the Review Sam! So glad you have managed to get a win so quickly! And yes we hope you have many more wins to come too!

Rated 5 out of 5 stars

Instant win

Bought three tickets for £3 and won £100 that was in my account within an hour. Really happy will definitely play again

March 28, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Martin! So glad you will be playing again! Our aim is always to keep our customers happy!

Rated 1 out of 5 stars

How much spam do you want to do

How much spam do you want to do, text after text, email after email. Despite changing my original mobile number I Signed up with to a fake one, I still get them. This means my original details have been sold or passed on for marketing. Had they been using up to date numbers, they wouldn't be sending messages to the original number I signed up with. I didn't sign up for tons of spam!! The site is very poor and doesnt give you the option to opt out of marketing.. they just do it anyway. Can't close account either as no site option. Text messages have a number to text to stop and even that doesnt work, thats despite charging you to send the message. Put me off playing again!! I've also started getting other weird text messages so I wouldn't be surprised if data has been sold!! They are not complying with UK guidelines!! AVOID ON THIS BASIS!!

I have edited my response because you don't seem to understand. I signed up with my real number then the spam came. I logged in to close my account.. you can't!! I therefore changed my number to a fake one thinking that would resolve the issue. Nope I keep getting spam. To note: trust pilot ask me to edit as you've responded to my review. I no longer feel comfortable in providing you any additional information as you are clearly a spam company.

March 26, 2024
Unprompted review
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Reply from The Prize Room

Hi Mimi, we can see you have edited your review 5 times today. We have asked for your details in order for us to close your account but you don’t seem to want to do that for some unknown reason. If you do not wish to give us your name there really is no way we can close your account or look into the opt out issue. So there is a chance you will still continue to get our marketing texts/emails as we cannot close your account without your details! As long as you understand this that’s fine.

If you have provided a fake number I am not sure how we have been able to contact you.

I can assure you no data is sold or shared by ourselves. We do market using email and text messages and both have opt out options. If you have opted out then we will look into this to see what has happened.

Closing your account is also possible but in order to do this we need your name to close it. If you could email us with your details we will make sure that happens as quick as possible.

Rated 5 out of 5 stars

Great service

Great service. Won an instant win and it was in my account in 30 minutes 👍

March 26, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review David! We always want to pay our customers ASAP so I’m glad you feel we did!

Rated 5 out of 5 stars

Wow first time entering and I won the…

Wow first time entering and I won the prize room phoned and told me because I forgot to watch the draw so polite on the phone love it 🥰

March 24, 2024
Unprompted review
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Reply from The Prize Room

Thank you for the review Suzanne! We are delighted you enjoy using our site!

Rated 5 out of 5 stars

Professional and fast responses

Professional and fast responses, won an instant win on my first purchase!!

March 24, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Aaron! We are delighted you won on your first purchase and that you find us professional!

Rated 5 out of 5 stars

Recently won with the prize room

Recently won with the prize room! Very good communication from them, prize received quickly! Easy to use site! Great prizes! Awesome all round 😊

March 15, 2024
Unprompted review
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Reply from The Prize Room

Thanks Kiera! We are so glad you enjoy playing with us and we hope you have many more wins with us soon!

Rated 5 out of 5 stars

Was lucky enough to win on my first…

Was lucky enough to win on my first attempt!!...was contacted straight after draw and prize sorted out,,,,will definitely continue to play as good prizes with good odds ,,,highly recommend, 5*

March 21, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Grant! So happy to hear you enjoy using our site and congratulations again on the win!

Rated 5 out of 5 stars

Brilliant!!!

Couldn’t recommend enough! Played twice and won on both occasions! Got to be in it to win it and The Prize Room is where you do that!

March 20, 2024
Unprompted review
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Reply from The Prize Room

Thanks Ebony! We always want everyone who plays with us to enjoy their experience and to win too! we are glad you have done both!

Rated 5 out of 5 stars

Great prizes and low odds

Great prizes and low odds, first time playing this week and already won a few instant wins!

March 19, 2024
Unprompted review
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Reply from The Prize Room

Thanks Kate! We are glad you enjoy using our site and we hope your lucky streak continues!

Rated 5 out of 5 stars

Great genuine site,

Great genuine site,excellent prizes at a very reasonable cost,easy to enter and very transparent , excellent communication throughout and pleasant to deal with would recommend.
1st win tonite money paid into my account within minutes ,well done guys 👍

March 8, 2024
Unprompted review
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Reply from The Prize Room

Hi Raymond, thanks for the review! We are glad you have enjoyed the experience with us so far!

Rated 5 out of 5 stars

Just had my first win tonight 😊 Won…

Just had my first win tonight 😊 Won £500 cash got a phone call straight away after the draw and money was in my account in minutes 😊 This site is 100% transparent Highly Recommend to everyone! Got to be in it to win it!! 😀 Thanks again!! It’s came in a right time as i am away for my holiday on saturday ☺️ Shopping time tomorrow 😀🥳😀

February 29, 2024
Unprompted review
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Reply from The Prize Room

Thanks for the review Adrienn! Enjoy the extra spending money on your holiday!

Rated 5 out of 5 stars

The prize room

I entered a few raffles and was lucky enough to win a few instant wins which were paid out within the hour. I was then lucky enough to win another 2 prizes which again were paid out within the hour. Very good service and great odds.

February 25, 2024
Unprompted review
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Reply from The Prize Room

Hi Joseph!Thanks for the lovely review and we are glad your experience with us was a good one! Hope you are enjoying the prizes!

Rated 5 out of 5 stars

What a great site with great prizes and…

What a great site with great prizes and odds. My husband and myself have been lucky to win on several occasions but we do put a fair few tickets on. Great communication and prizes are always paid immediately.

February 2, 2024
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Reply from The Prize Room

Hi Nicola! Thanks for the lovely review! We are glad you enjoy using our site and you are a valued customer! We look forward to you winning much more in the future!

Rated 5 out of 5 stars

Great site! I won £500!

It was my first time entering a competition and i won £500! The site is super easy to use and after i gave Gurpreet my details i was paid within minutes! Great site and i will definitely be back!

February 5, 2024
Unprompted review

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