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The Proper Marmalade Company Ltd Reviews 

295
•
TrustScore 5 out of 5

4.9

Food Producer
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Review summary

Created with AI, based on recent reviews

Considering 105 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and exceptional quality of the marmalades, often highlighting the wide range of unique and homemade flavors available. Many consider it the best marmalade, appreciating its perfect balance of sweetness and tanginess, with some noting the use of natural ingredients and lack of additives. The ordering process is described as easy and straightforward, with a clear and user-friendly website. Reviewers also frequently commend the quick and prompt delivery service, noting that products arrive beautifully and securely packaged, ensuring jars are intact. Customer service is often noted for being helpful and responsive, contributing to an overall superb experience.

What people talk about most

Product

Users describe positive interactions with the product, consistently praising the delicious taste and wide... See more

Quality

Reviewers consistently express delight with the quality of the marmalade, often describing it as delicious,... See more

Delivery service

Clients share positive opinions on delivery service, frequently praising the quick and prompt delivery times.... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting the ease of ordering and... See more

Service

Customers had positive experiences with service, often describing it as excellent and superb. Reviewers... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely love this company - their marmalades are delish! My first time ordering for delivery as usually I’ll stock up whilst down in Ilfracombe for my summer holidays - however, having tasted their... See more

Company replied

Rated 5 out of 5 stars

Great selection of marmalade easy ordering and after despatch quick delivery. Jars are well packed to avoid any breakages. It might be more expensive than shop bought but in my opinion it's worth savi... See more

Company replied

Rated 5 out of 5 stars

I ordered four different marmalades for a Christmas present for my husband. Ordering was easy and the site was very clear about delivery times. Delivery time was as expected and the marmalades came b... See more

Rated 5 out of 5 stars

This is the BEST marmalade in the world! Wonderful company and fantastic customer service. The products are exceptional and great value. The shop in Ilfracombe is awesome too. Pop in if you get the ch... See more

Company replied

Company details

  1. Food Producer

Written by the company

All our marmalades are 100% handmade from fresh fruit, simmered until the peel is soft before boiling to a set with sugar. In our opinion, this is the only way to make a good marmalade. The sharpness and clarity of the fruit shines through. Our Award winning marmalades are made in North Devon in batches of 22 jars, and have the kick to wake you up in the morning. Why make it yourself?

Contact info

4.9

Excellent

TrustScore 5 out of 5

295 reviews

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Asks customers to review

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Replied to 100% of negative reviews

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4.9

All reviews

(295)

98 reviews in the last 12 months

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Rated 5 out of 5 stars

Yummy marmalade!

Really yummy marmalade. I first bought it on a trip to Ilfracombe and am very happy you sell it online. Although the chocolate splattered would be worth a trip on its own!

January 13, 2026
Rated 5 out of 5 stars

A lovely gift of marmalade

I ordered four different marmalades for a Christmas present for my husband. Ordering was easy and the site was very clear about delivery times. Delivery time was as expected and the marmalades came beautifully wrapped in tissue paper and packed in a cardboard box together.
Looking forward to giving this present on Christmas Day.

December 9, 2025

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