Yash then Jessica were fantastic. They always got back to me keeping me updated as to what stage they were at with the buyers. Took a bit longer than expected but it appears the buyer had difficulty... See more
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Review summary
Created with AI, based on recent reviews
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Reviews shaping this summary
Arranging the viewing was very easy, agent that did the viewing was good but just directed us back to the office regarding any questions Trying to talk to someone about the property we viewed has be... See more
My enquiry was managed by Grant Bishop He was outstanding! He was very professional but still Had a really friendly personable attitude he didn’t try to SELL to me he was not pushy like some... See more
Company replied
We gave this company 5* so that the likelihood that you would read about our experience. First impression was an honest straightforward company. But as you go through their system, getting dragged in... See more
Company details
About The Property Buying Company
Written by the company
Get A Cash Offer Today
We pride ourselves on offering a professional, reliable service and this will be evident as soon as you call our experienced and understanding team. We have years of experience in the quick property sale industry and we are there to work with you to take the hassle and stress away. We are on call 24/7 to deal with any query, however big or small, with a friendly voice ready listen, understand and help.
Sell Your House Fast
Our average purchase time is 2-3 weeks
Whatever your circumstance, we’ll buy your property for cash and we’ll do it fast. We’ll even cover all costs (including solicitor fees) and complete in a timescale that suits you.
Contact info
4 Deighton Close, LS22 7GZ, Wetherby, United Kingdom
- 0800 024 8444
- info@thepropertybuyingcompany.co.uk
- thepropertybuyingcompany.co.uk
4.4
Excellent
3K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 74% of negative reviews
Typically takes over 1 month to reply
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I was expecting an agent
I was expecting an agent, it was a little strange looking round whilst the whole family was home. Didn't have any communication till Monday with the agent after liking the house so much, but other than that all OK.
August 1, 2026
Unprompted review
Reply from The Property Buying Company
Hi Julie,
Sometimes with viewings that can happen, depending upon the situation of that individual property. We also don't unfortunately work over weekends, so Monday was the first available time the agent could call.
We're sorry that this was a 3-star experience, and please do let us know if there's anything we could have done better.
Wishing you all the best,
TPBC
Extremely stressful experience
Extremely stressful experience – proceed with caution
Our experience with The Property Buying Company was incredibly stressful from beginning to end.
What initially appeared to be a straightforward sale became months of delays, poor communication where we were passed through several departments and advisors who fail to respond once you have committed. We were repeatedly told we were close to completion, only for further issues, requests and delays to arise at the last minute.
The most disappointing part was that, after months of progressing the sale and once we were committed to our onward purchase, the company reduced their original agreed offer by £12,000. Now taking it to £22,000 under the market value. At that stage, we felt we were being placed under significant pressure to accept a much lower price because they knew our onward purchase depended on the sale completing. When we got to the point of exchange, this was dragged out over two weeks, constantly being promised exchange the next day.
No buyer should be put in that position after acting in good faith throughout the transaction.
My advice to anyone considering using this company would be to instruct your own independent solicitor rather than one recommended by the buyer. Having a solicitor acting solely in your interests is invaluable if problems arise. We used their solicitor and again it wasn’t handled by just one solicitor. Thankfully, right at the end of the process we were passed to a compassionate solicitor who appreciated how stressful this had been.
Property transactions are rarely perfect, but I expected honesty, transparency and consistent communication. Unfortunately, that was not my experience, and I cannot recommend this company based on how our sale was handled.
May 25, 2026
Unprompted review
Reply from The Property Buying Company
Hello,
We're sorry to hear that you were disappointed with your experience dealing with us.
Unfortunately, when the valuation of your property came back, it was significantly below the original value we had anticipated, which meant we had to revise our offer.
On the point about the solicitors, we would just like to clarify that, whether we recommend the solicitors or not, they are legally required to act in the clients' interests. Customers are always welcome to appoint their own solicitors if they prefer, however, we primarily select our panel due to the speed in which they can operate.
That being said, we would like to hear more feedback about the solicitors, as we are very selective about who we use and recommend, and regularly review the service being provided. You are more than welcome to get in touch with us about the issues you've experienced, and we will address them and prevent it happening to any future customers.
We wish you all the best.
TPBC
A referral was made by Taf
A referral was made by Taf, my step son. He provided a link to this company. The link was instant and a response to my query was equally immediate. I spoke to one Grant Bishop and he was courteous and very supportive. There was no long queue on the phone. Straight forward, simple and a 👍 great service.
July 30, 2026
Unprompted review
Reply from The Property Buying Company
Amazing to hear that we're getting some word-of-mouth referrals! Thank you for leaving such a great review for Grant; it sounds like an overall positive experience - exactly what we strive for!
Please do feel free to reach out again if you ever need any more information or assistance.
I’m not very happy about how things…
I’m not very happy about how things were handled. I wasn’t told that my viewing was an open house. When I got there there was a few people there they were just as confused as me. I think it was handled very badly.
July 23, 2026
Reply from The Property Buying Company
Hi Sharon,
We're sorry to hear that it wasn't made clear before hand that the viewing would be an open house. That's on us, and we completely understand why arriving to find other potential buyers might have been frustatring, we should have communicated this better.
However, where there is more than one interested buyer the seller ultimately decides which offer and buying position that they would like to proceed with, and unfortunately on this occasion another buy was simply in a stronger position.
We're sorry that it didn't quite work out for you, and we do appreciate the feedback, it's worth noting that this process however is exactly the same as any other estate agents.
We wish you all the best in the future, and hope you found your dream home!
TPBC
The service was very quick and also…
The service was very quick and also very helpful, but in the end the valuation came way short of others.
July 27, 2026
Unprompted review
Reply from The Property Buying Company
We're sorry to hear that, Brian. Unfortunately, with the nature of our service, we appreciate that it doesn't work for everyone, but we'd much rather be upfront and honest about that at the start.
Regardless, thank you for still leaving a positive review.
The vendor was great
The vendor was great. He showed me the property he was very friendly. As discussed with Alice I have put in an offer in the property.
July 28, 2026
Unprompted review
Reply from The Property Buying Company
Great to hear. Thank you for the review, and we hope everything goes as planned and your offer gets accepted!
Best of luck.
Got a viewing without any hassel,very…
Got a viewing without any hassel,very professional, faultless, Thank you
July 27, 2026
Unprompted review
Reply from The Property Buying Company
Lovely! That's all you can hope for.
Thanks for the amazing review, Nick.
Poor levels of service and communications
Given an offer that was acceptable to both parties at the start of the process and inevitably as you get further into the process we were passed on to another team member who made excuses and what seemed to be unnecessary delays. we went a week or two each time before we could get responses.
I think because were were not desperate for a quick sale like some people unfortunately are when you use companies like this, but we understood it was a tactic to lower the price which the eventually did, which I might add was still acceptable to both parties.
However they pulled out at the last minute saying that it was too much of a risk and we lost our new build property that we were planning on moving into.
Overall poor levels of service and communication. I would not recommend or use this company unless you are really desperate for a sale and can afford a massive loss.
July 28, 2026
Unprompted review
Reply from The Property Buying Company
Hi Paul,
We're genuinely sorr for how this worked out.
As the purchase progressed further information came to light, which unfortunately meant we were no longer in a position to proceed at the price that we had agreed.
Rather than attempt to renegotiate, again, we thought it better to withdraw and absorb the costs we had incurred up until that point.
We accept that it took us longer than it should have to reach out and communicate that decision, and sincerely apologise for hte additional frustration and uncertainty it caused.
We always try to find a solution behind the scenes that would work for both sides, but unfortunately on this occasion we just couldn't.
Regardless, we still wish you the very best with your sale.
TPBC
The chap was very and helpful
The chap was very and helpful, he answered all the questions so yes very good 👍
July 27, 2026
Reply from The Property Buying Company
Thanks so much, Richard! Glad that we managed to help and should you need any help in the future, please reach out.
Very easy to talk to
Very easy to talk to. No pressure. The offer is a bit too low but we are still considering our options. Yash did say he would call back on Friday but hasnt done so. Seems to be a reasonable company.
July 22, 2026
Unprompted review
Reply from The Property Buying Company
We're sorry to hear that, Janet. Unfortunately, with the nature of our service, we appreciate that it doesn't work for everyone, but we'd much rather be upfront and honest about that at the start.
Regardless, thank you for still leaving a positive review.
Yash seemed very knowledgeable and…
Yash seemed very knowledgeable and helpful
July 24, 2026
Unprompted review
Reply from The Property Buying Company
He is indeed Peter! Thank you for the review, and if you ever need any additional information you know who to call.
Kind Regards,
TPBC
Happy customer
Well I have only had one conversation so far but Grant whom I spoke with was very professional and polite. I found him to be very helpful and he is phoning me back later
July 24, 2026
Reply from The Property Buying Company
That's great to hear Julia, hopefully that call went ahead and everything was still professional and polite!
Wishing you all the best, and thank you for the review.
Very friendly and understanding when we…
Very friendly and understanding when we didn’t like the house, but took our preferences down and said we will keep an eye out for other options! Over all lovely company
July 23, 2026
Reply from The Property Buying Company
Awh, what an amazing review! Thank you for such positive feedback, it really means a lot.
Enquiry Process
Albeit still early on in the enquiry process, Charlotte Melia of The Property Buying Co has been most helpful.
July 23, 2026
Unprompted review
Reply from The Property Buying Company
Well, hopefully all went well! Nonetheless, thank you for the review.
Was told they were keen to buy flat for…
Was told they were keen to buy flat for a certain price then they ended up pulling out
July 14, 2026
Reply from The Property Buying Company
Hi Alexandra,
We're sorry but there seems to be some kind of miss understanding about the figures discussed and the terminology of "pulling out".
The £80,000–£85,000 figure provided during the initial conversation was an estimate of what we may be able to offer and was specifically subject to further valuation, research and checks on the lease. It wasn’t a formal offer or an agreement to purchase the property.
Once we had carried out those additional checks, we contacted you again the same day to explain where we would realistically need to be.
Providing an initial indication before completing our research is a normal part of our process, which is why we make clear at that stage that any figures are estimates and subject to further investigation.
We appreciate that the revised figure wasn’t what you had hoped for, but we do feel the process was followed correctly in this instance.
Wishing you all the best,
TPBC
Great service
They couldn't meet the price we wanted, which is fine. Then received a call from Raphael, which was very positive and he offered us an alternative solution which we are now considering. We really appreciated Raphael reaching out to us to help us find ways of selling to investors
July 20, 2026
Reply from The Property Buying Company
We're sorry to hear that, Dolly. Unfortunately, with the nature of our service, we appreciate that it doesn't work for everyone, but we'd much rather be upfront and honest about that at the start. I'm glad to hear that we may have found a solution for you, regardless.
Thank you for leaving such a great review.
Careful, honest with attention to detail.
Careful, honest brokerage, with attention to detail, Joe is thoughtful, polite and supportive.
July 17, 2026
Unprompted review
Reply from The Property Buying Company
Thank you for the wonderful feedback, Jeanette.
Reply from The Property Buying Company
We do our best! Thank you.
Found the company very sympathetic to…
Found the company very sympathetic to my particular situation, have yet to receive an offer but was explained the process in a clear concise format.
July 13, 2026
Unprompted review
Reply from The Property Buying Company
Thank you for the review, Sharon. Hopefully, all went well on the offer.
Reply from The Property Buying Company
That's what we aim for! Thank you for the review.
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