The Radiator Warehouse Reviews 941

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 467 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the products, highlighting their quality and efficiency. Many people are also very satisfied with the delivery service, noting its speed and reliability, with items often arriving quickly and well-packaged. The overall service, including the ordering process and customer support, is consistently described as excellent, making for a smooth and positive experience. However, some customers also noted issues with damaged items upon arrival, suggesting problems with the courier company. A few other people also felt that there were occasional problems with missing parts or incorrect items being sent, though these issues were often resolved by the company.

What people talk about most

Product

Users describe positive interactions with product, consistently praising the excellent quality, competitive... See more

Delivery service

Consumers generally express satisfaction with the delivery service. Many highlight fast and prompt delivery,... See more

Service

Customers consistently note positive experiences with service. Many reviewers praise the excellent and... See more

Order

Reviewers mention positive feedback about order. Many customers found the ordering process easy, whether... See more

Quality

Clients share positive opinions on quality, with many praising the excellent quality and value for money of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Rush job requiring a really quick turn around. Super helpful staff who were available to answer a phone call, as opposed to going round the houses and filling in web based enquiry forms! Ordered and c... See more

Company replied

Rated 5 out of 5 stars

We ordered a vertical 1.6 metre Galaxy Blue radiator for the bathroom, we chose this company based on reviews and value for money. The website is really user-friendly as well. The first radiator arr... See more

Company replied

Rated 5 out of 5 stars

Ordered 6 radiators delivered within 3 days Good quality and cracking price Found blank plugs missing Emailed customer service response within 24 hours Replacement blanking plugs received wi... See more

Company replied

Rated 5 out of 5 stars

Looking for a vertical designer Radiator and saw the advert on GB News. Basically it then became part of my usual research into prices, delivery date size etc. The price was right (Isn't that's what... See more

Company replied


Company details

  1. Radiator Shop

Written by the company

The Radiator Warehouse offers a full range of designer radiators and towel radiators to suit all rooms and sizes for various heat output requirements. We offer same day collection during opening times and free UK delivery. Our support team is happy to help with any questions you may have call us on 01772 280135 or chat with our experts online.


Contact info

4.8

Excellent

TrustScore 5 out of 5

941 reviews

5-star
4-star
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2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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Rated 5 out of 5 stars

Excellent

Great variety, colours and price is excellent. Quick delivery too. This is our second batch and will be back for more

December 29, 2025
The Radiator Warehouse logo

Reply from The Radiator Warehouse

Hi Jeanette, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent product at great price

Excellent product at great price. Delivery on time and with good communication. Couldn’t fault the service

December 28, 2025
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Reply from The Radiator Warehouse

Hi Alan, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent Service

After being let down by another company the service i received from The Radiator Warehouse was a massive relief

December 21, 2025
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Reply from The Radiator Warehouse

Hi Nigel, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

couldnt do enough to help out with my…

couldnt do enough to help out with my radiator choices

December 17, 2025
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Reply from The Radiator Warehouse

Hi Phillip, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great service.

Easy to order with plenty of types available, had a small issue at first but Stacey from the support team got that sorted out straight away. Will have no worries about using them again.

January 21, 2026
Unprompted review
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Reply from The Radiator Warehouse

Hi John, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great company to deal with

Very good company. I placed the order on the website and I was contacted when the order was being processed. They stated that the item I had ordered was no longer available in the option I had chosen. Instead of refunding me, they offered me a free upgrade meaning I received a better product for the same price. Will definitely deal with again without a doubt.

December 9, 2025
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Reply from The Radiator Warehouse

Hi Garry, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Always helpful and quick delivery

Always helpful and quick delivery

December 15, 2025
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Reply from The Radiator Warehouse

Hi Baines, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 4 out of 5 stars

Brilliant service

Brilliant service. I ordered a coloured radiator which was paint to order. Arrived when they said it would and I’m pleased with it. Would have been five stars if I could have ordered matching valves. Will be ordering again. Thanks.

December 15, 2025
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Reply from The Radiator Warehouse

Hi Rachael, thank you for your 4-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 3 out of 5 stars

Good radiator delivery service was…

Good radiator delivery service was rubbish stayed in 3days when they said it was going to be delivered never arrived.

December 14, 2025
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Reply from The Radiator Warehouse

Hi Tony, thank you for your review. Sorry to hear about the issues with your delivery. It seems the courier depot responsible for your package experienced some delays before Christmas. We apologise for any inconvenience this may have caused.

If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Straight forward order

Placed order online goods received on time, just as described. Will use them again.

December 4, 2025
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Reply from The Radiator Warehouse

Hi Linda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Beautiful radiators

We got a quote from a well known High Street kitchen fitter to supply & fit a tall, vertical radiator in our kitchen to replace the old one that wasn't as efficient as a new one. They quoted us £500 to supply and extra for fitting. We needed 3 replacement radiators so came to the Radiator Warehouse & got 3 for £600 delivered. My husband was confident he could do the job, the radiators were very heavy though, so we needed extra help. My husband & help did all 3 for what it almost cost for just one. The radiators were amazing, I was very happy with them. The black ones were more powder coated finish & the white one was glossy. It had a small ding on the very top which you cannot see, but I got a really small enamel paint & covered it up, you cannot see it at all. The radiators are fantastic, I had quick delivery, two great delivery guys & got the towel rail to go with it. They are the best investment & produce so much heat to replace the old, ugly, bulky old ones. Very happy with Mr AverageHousewife as he fitted them brilliantly :)

November 30, 2025
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Reply from The Radiator Warehouse

Hi Amanda, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Always order from here

Always order from here, brilliant service and lower prices.

December 9, 2025
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Reply from The Radiator Warehouse

Hi Jas, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Well priced product of high quality

Well priced product of high quality. Delivered promptly without fuss. Easy to use the site and select the appropriate output radiator

December 1, 2025
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Reply from The Radiator Warehouse

Hi Neil, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Great customer service

Great customer service

December 1, 2025
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Reply from The Radiator Warehouse

Hi DCM, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Quick delivery

November 21, 2025
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Reply from The Radiator Warehouse

Hi H.A., thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent choice of radiators.

Excellent choice of radiators at good prices.
Website easy to navigate and informed that radiators were on way.

November 30, 2025
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Reply from The Radiator Warehouse

Hi Jacqueline, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Efficient ordering process and delivery…

Efficient ordering process and delivery was within the time scale quoted. Actual radiator is of very good quality.

December 5, 2025
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Reply from The Radiator Warehouse

Hi Michael, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Radiator delivered on time

Radiator delivered on time, unfortunately the valves were sent out separately with another courier and because of the Christmas rush there was a delay in receiving but great comms from the Radiator Warehouse and gave reassurance that they'd send others out if not arrived by a certain time. Their customer service was great, not a big issue for us but we had a plumber waiting to crack on at a very busy period. Overall, great service and comms

November 30, 2025
The Radiator Warehouse logo

Reply from The Radiator Warehouse

Hi Stuart, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

Rated 5 out of 5 stars

Excellent customer servicej

Excellent customer service, great care taken with regard to an issue that I had, fantastic response and conclusion, I would thoroughly recommend this company and will use them myself in the future

November 27, 2025
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Reply from The Radiator Warehouse

Hi A A Wilkes, thank you for your 5-star review! If you need any further assistance, don’t hesitate to reach out – The Radiator Warehouse

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