Very pleased with this brush, I use it as often as possible, in the morning and night. Love using the mist, makes my hair fill thick and healthy. I highly recommend this brush for thinning, weak hair!... See more
Company replied
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See what reviewers are saying
The customer service is outstanding. Very responsive & they were very eager to answer questions & also to address any issue - which they did immediately. I would do business with them again.
Company replied
It looks like fraud. My hairbrush has arrived according to the consignment number. But according to the DHL delivery person, the parcel was not addressed to me. I have not received anything and cust... See more
Company replied
Absolute garbage! Took forever to receive it, then when I finally got it, it leaked water out the charging port. Contacted the company to return it, they won’t refund my money, they said they would... See more
Company replied
Company details
Written by the company
TheraHair is a premium hair wellness brand dedicated to helping women restore fuller, healthier hair through science-backed, natural therapies. Our core innovation, the TheraBrush, combines red light therapy, blue light therapy, massage vibration, and essential oil diffusion to revitalize scalp health and stimulate hair growth, all in just 10 minutes a day. Our expanding product line includes a nutrient-rich hair tonic, shampoo, conditioner, and filtered showerhead, all formulated to support long-term hair restoration.
Contact info
2125 Biscayne Blvd, Suite 204, 33137, Miami, United States
- support@therahair.com
- therahair.com
3.5
Average
45 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 28% of negative reviews
Typically replies within 1 month
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Can I give Zero stars
Can I give Zero stars. Thera brush is a scam. I lost my money. They never sent me the product and won’t refund my money back. The worst customer service once you have placed the order. Guys there are so many other better options available in the market.
December 4, 2024
Unprompted review
Reply from Thera Hair
Hi Seema!
I just checked and see that your order was placed on Nov 19 and delivered on Nov 28th. Tracking # CJPJD2211400414YQ
If you are having issues with your order, we stand by it and would be happy to make it right for you! Please contact us!
Thera Hair Support
support@therahair.com
Not worth the money
Received the brush as indicated. But complained to the company that it used too much electricity at recharging that it couldn't pay to use it - and that my hairline was receding with use. Wanted a refund. They promised satisfaction garanteed or money back. Despite repeated e-mails, no response.
November 8, 2024
Unprompted review
Reply from Thera Hair
Hi there!
I'm sorry that your experience with the old model of TheraBrush was less than you hoped.
We have completely rebranded and launched our newly designed and improved TheraBrush 2.0, it is truly an amazing product and even more effective!
We're happy to refund you for your order, or send you the new model. Contact us!
Thera Hair Support
support@therahair.com
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