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Company details

  1. Telecommunications Service Provider
  2. Cloud Computing Service
  3. Web Hosting Company

Information provided by various external sources

Power your business communication with The Real PBX's Hosted PBX, toll-free number and cloud communication service.Free trial and 24x7 support available.


Contact info

1.9

Poor

TrustScore 2 out of 5

13 reviews

5-star
4-star
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1-star

No history of asking for reviews

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1.9

All reviews

(13)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

pathetic

pathetic. they scam their customers and not refunding my money since 2 months.
my ticket id 671282
they are pathetic and worst in industry
never ever take their services

July 30, 2024
Unprompted review
Rated 1 out of 5 stars

They are chors (thieves)...

They are chor (thieves)...they will sell your customer data to third parties, who will then scam your customers. They keep their commission with those scammers...they are illegal voip minutes providers who are selling in india through grey route. When you ask for invoice they give illegal invoices..
They say they are based in nepal, but all these stupid scammers are sitting in noida...

June 12, 2021
Unprompted review
Rated 1 out of 5 stars

please see ticket 178063 bad service i have ever experience

Awful experience! Worst customer service!.........never ever use their services
You need to hire an executive just to talk to THE REAL PBX. one executive name Shubham and VIssi are always rude. Never recommend The REAL PBX to anyone. from last 15days i havent got any updates on my ticket "178063", verified each and everthing but i reall dont know what these guys wants. very disappointed with the service.

May 3, 2021
Unprompted review
Rated 1 out of 5 stars

Never enroll any services with this…

Never enroll any services with this organisation
they are complete fraud, they will sell your customers info to third parties
and they also litsen to recordings and fetch confidential information to sell to fraud companies for different scams

June 14, 2020
Unprompted review
Rated 1 out of 5 stars

Awful experience

Awful experience! Worst customer service!.........never ever use their services
chat never available and don't think to call them on their phone number their waiting time is 50-60 min I have screenshots of their waiting time on calls every day there is some or other problem. You need to hire an executive just to talk to THE REAL PBX. one executive name Shubham is always rude. Never recommend The REAL PBX to anyone.

March 23, 2020
Unprompted review
Rated 1 out of 5 stars

we reported toll free numbers to…

we reported toll free numbers to therealpbx.com and they did not investigate our complaints. this company is run by indian scammers for indian scammers trust me.
they have many sister companies mentioned below. its the legal and moral duty of a company if received any complaint should investigate and shut down those toll free numbers but they did nothing.These are all same and once company operated by indians.
therealpbxdotcom
therealpbxdotcodotuk
myrealdatadotcom
realtime cloud services llc

May 20, 2019
Unprompted review
Rated 4 out of 5 stars

Better than sonetel and other few…

Better than sonetel and other few companies.

Pros
1. Live Calls Panel
2. Dedicated forwarding panel
3.Instant & helpfull support.

Cons
1. We need to contact chat support for everything. For eg. Issuing new number, deleting one.
2. No mobile app

Overall service is good. Will update the remaining star in future.

March 18, 2019
Unprompted review

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