The Recliner Store Reviews 

136
TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Super reliable, great communication and smooth process with delivery… what more could you ask for! Gary is a real pro in his trade and I will be back for sure when needed.

Rated 5 out of 5 stars

Thank you Gary for all of your help in finding me the perfect replacement riser recliner for my father and confirming delivery timescales which were so important to us. It arrived as planned yesterday... See more

Rated 5 out of 5 stars

From the first call to the last, Gary has been a mine of information and helpfulness. Everything went smoothly with one minor exception (and it was our fault) that we thought the sofa arm covers we bo... See more

Rated 3 out of 5 stars

Bought a Denver recliner from The Recliner Store and was sent direct from GFA who import for the UK market.There was a definite off vertical angle as well as the seat having been stuffed one side thin... See more

Company details

  1. Furniture Store

Written by the company

The Recliner Store has been trading for 27 years, both in-store and online. We trade online supplying customers throughout the Uk with the best products available at the lowest prices. To accommodate local customers we have a small showroom within our warehouse in Bradford. There is a small selection of Riser Recliner Chairs for customers to view. This service is by appointment only. All our products are fully guaranteed for your peace of mind. Our stock Riser Recliner Chairs are available for immediate delivery, often delivered the same day. Our brands include companies such as British manufacturer Celebrity Furniture, Lazboy and GFA. All our products are delivered Free and Assembled in the room of your choice.(Except Swivel Recliners)


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

136 reviews

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4.7

All reviews

(136)

13 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

To be honest I do not usually buy…first class

To be honest I do not usually buy online especially a big item that I need to see and test before I buy. But I did go to town sat on one it was lovely. So I went on line to find other stores to buy cheaper. To no avail but found your company was over £300 each chair cheaper so I ordered from you got first class service can not fault your company

September 29, 2021
Rated 5 out of 5 stars

Lovely

We are really pleased with the recliner we bought. Lovely fabric and great customer service.

September 28, 2021
Rated 1 out of 5 stars

my order turned up september 9 via your…

my order turned up september 9 via your delivery white van team, two lads were very pushy and said were in hurry to get back,( needed off and go). I inspected settee on truck and told them no way was this being unloaded.It was damaged all over, plastic single cover was ripped had been upside down in transit as top of settee had black marks on the material like staining.Comments were it will clean.I still cannot believe a company attempting to deliver such crap.I complained, a refund was given but no apologies,UNRELIABLE COMPANY. N Chase Norfolk.

September 27, 2021
Rated 5 out of 5 stars

Helpful and informative service

The owners of the store were very friendly and helpful. Even though I lived too far from the store to try out the recliners, they assured me that there was a no-questions-asked moneyback guarantee if the recliners were not suitable.

Whenever I had a question, they were very quick to respond and provided guidance in filling out the tax exemption form and tried to contact the manufacturer to find out where the serial numbers were to complete the warranty card.

During delivery and assembly, the owner was available to answer questions when the fitters found extra cables with nowhere to plug them.

I would recommend purchasing from The Recliner Store.

August 31, 2021
Rated 5 out of 5 stars

Was unsure about ordering a chair…

Was unsure about ordering a chair online for my aunt but I felt reassured after speaking to the lovely gentleman who explained all of the options and was so helpful. Highly recommended.

August 27, 2021
Rated 5 out of 5 stars

Delivery brilliant

Ordered took a bit longer but covid did that as parts were from America but guys who delivered it were without doubt brilliant it was hard for them to bring in but they never gave up

August 23, 2021
Rated 5 out of 5 stars

Instant Comfort.

From my initial enquiry until receipt of delivery details, the company could not have been more helpful, patiently answering every query, however trivial. I purchased this chair to relieve back problems and 5 months on I continue to feel the benefit. The chair is of excellent quality and looks good too! The only niggle, albeit a small one, is that the delivery drivers were reluctant to ensure the electrics worked before leaving. Upon my insistence they stood by whilst I connected the power source. Not sure why this should be.

August 23, 2021
Rated 5 out of 5 stars

My purchase was done over the phone

My purchase was done over the phone. Details were taken and a delivery date arranged. The delivery was swift and efficient. A lovely gentleman was in charge all the time.
I have no hesitation in recommending this firm to anyone.

August 20, 2021
Rated 5 out of 5 stars

Exactly what ordered

Delivery was brilliant, all set up & packaging removed by them.
Really good value.
Chair was exactly what I ordered.
So comfortable & easy to operate.
Highly recommend

August 20, 2021

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