Maxine in customer support has been awesome! Super responsive and was able to fix my mistake in the delivery address. The items were delivered quickly. When I realised a wrong item was sent, Maxine... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I had to call to change a badge on one of my Puma DNA Match shirts, as the badge I wanted wasn’t listed but was available in the DIY options. I requested the FA Match Official Badge instead of the sel... See more
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Ordered a referee kit for my daughter. Ref stop got in contact to check something on my order - and sure enough I had messed up! They sorted it and still had the right package delivered within the tim... See more
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The Ref Stop is an excellent company to order all your refereeing items and training kits and all things football. Having used them on many occasions they have kept me informed on delivery timelines a... See more
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Company details
Written by the company
At The Ref Stop, we’re referees ourselves so we understand exactly what officials need, both on and off the pitch. As the world’s biggest supplier of referee kit and equipment, we’re proud to offer the best match gear from leading global brands, all backed by fast delivery and outstanding service. We’re passionate about supporting referees at every level and committed to providing the quality and reliability you can trust.
As the world’s biggest referee kit and equipment supplier, we’re committed to delivering quality gear from top brands like Nike, Adidas, Puma, and Joma. We promise fast delivery, reliable service, and the support referees deserve — from referees who understand the game.
Written by the company
- Your One-Stop Shop for Referee Kit and Equipment
- Run by referees, for referees — we’re proud to support officials from the grassroots to the professional game. The Ref Stop provides quality referee kit and equipment with fast, reliable service and a genuine understanding of what referees need.
Trusted by Referees, Backed by Our Guarantee
Because referees need service they can rely on....
At The Ref Stop, we’re committed to giving every referee complete confidence when they shop with us. We guarantee high-quality products, fair prices, and fast, dependable delivery on every order. As active referees ourselves, we know how important it is to have gear you can rely on — so if something isn’t right, we’ll put it right quickly. Our goal is simple: to make sure every referee, from grassroots to the professional game, receives the service and support they deserve.
Contact info
Unit 6, Strawberry Meadows Business Park , PR7 6FL, Chorley, United Kingdom
- 07940175157
- info@therefstop.co.uk
- therefstop.co.uk
4.5
Excellent
560 reviews
Replied to 46% of negative reviews
Typically replies within 1 week
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Reply from The Ref Stop
Hi Luis,
Glad to hear your order was delivered to you with good time.
Thank you for the review!
Best regards,
Team Ref Stop
Excellent service!
The telephone staff were really helpful when I encountered a problem ordering on line. Also my order was delivered promptly.
December 15, 2025
Reply from The Ref Stop
Good afternoon,
Thank you for your feedback. We’re glad our team could assist you and that your order was delivered promptly.
We appreciate your support!
Best regards,
Team Ref Stop.
Its the personal service
Its the personal service, the kniwledge and the quality that makes alk the difference on a saturday afternoon and subday morning gane
December 8, 2025
Reply from The Ref Stop
Good afternoon,
Thank you very much for your kind words. We’re really pleased to hear that our personal service, knowledge, and product quality made a difference for you.
Supporting referees on match days is exactly what we aim for, so feedback like this means a lot to us. We truly appreciate your support and look forward to helping again in the future.
Best regards,
The Ref Stop Team
The pens I bought at over two pounds…
The pens I bought at over two pounds each I thought would have been bigger.
I bought some in the past are bigger
December 15, 2025
Reply from The Ref Stop
Hi Paul,
Thank you for your feedback. We’re sorry to hear that the pens were not the size you were expecting. We understand how this can be disappointing, especially if you’ve purchased larger versions in the past. We aim to provide accurate product descriptions and will review how the sizing information is presented to ensure expectations are clearer going forward.
If you’d like to discuss this further or need any assistance, please feel free to contact us directly and we’ll be happy to help.
Best regards,
The Ref Stop Team
Despite multiple occasions of being…
Despite multiple occasions of being told they will be dispatched “early next week” by both phone and email, my order took just shy of two months to be delivered, with no communication on the delay from the company without reaching out myself.
That being said, the product itself is as described and appears to be good quality.
December 15, 2025
Reply from The Ref Stop
Good afternoon,
Thank you for taking the time to leave your feedback. We’re genuinely sorry for the delay you experienced and for the lack of proactive communication along the way — this is not the level of service we aim to provide. We appreciate you bearing with us and having to chase for updates, and we’re taking this on board to improve how we communicate during unexpected delays.
We’re pleased to hear that the product met your expectations in terms of quality and description, and we truly appreciate your patience and understanding. If there’s anything further we can assist with, please don’t hesitate to get in touch directly.
best regards,
The Ref Stop Team
Absolutely amazing
Absolutely amazing. Amazing value for money, good quality. Would definitely recommend.
December 15, 2025
Reply from The Ref Stop
Hi Christine,
Thank you so much for your kind words! We’re thrilled to hear that you found our products amazing and great value for money.
Your recommendation means a lot to us, and we look forward to continuing to provide you with top-quality service.
Best regards,
The Ref Stop Team
Items of very good quality- delivered…
Items of very good quality- delivered water 14 days. Should probably make it clear that items requiring a specific badge will mean a longer delivery period, apart from that very good & will use again
December 12, 2025
Reply from The Ref Stop
Hi Stephen,
Thank you for your review and for your kind comments on the quality of the items. We are very sorry that the delivery took that long — it should never have taken that long, and we apologise for the inconvenience caused. We will be looking into this to make sure it does not happen again.
Thank you for your understanding, and we hope to serve you again soon.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Steve,
Thank you for placing this review!
We’re glad to hear you’re happy with the quality of the gear and found it competitively priced
Best regards,
Team Ref Stop.
Easy process and quick delivery
Easy to order, and very quick delivery only taking a couple days to get to me!
December 10, 2025
Reply from The Ref Stop
Hi Thomas,
We are very pleased you find it easy to order with us and that our deliverer time was too a good standard.
Thank you for the review!
Kind regards,
Team Ref Stop.
prompt............items exactly what…
prompt............items exactly what was advertised
December 10, 2025
Reply from The Ref Stop
Good afternoon,
Glad to hear you are happy with your items.
Thank you for making this review.
Best regards,
Team Ref Stop.
Reply from The Ref Stop
Hi Jake,
We are very pleased to hear you will be ordering with us again.
Thank you for placing this review!
Best regards,
Team Ref Stop.
Easy site
Purchased a voucher and it was immediately sent to who I bought it for. Easy website to navigate
December 7, 2025
Reply from The Ref Stop
Good Afternoon,
Thank you for placing this review!
We are very happy were are pleased with our service.
Best regards,
Team Ref Stop
Reply from The Ref Stop
Hi Neil,
We’re delighted to hear that your delivery was quick and that you were happy with our prices.
Thank you so much for taking the time to share your feedback!
Best regards,
Team Ref Stop
Thanks so much quick delivery
Thanks so much quick delivery. Hopefully other items will be in stock soon xx thanks for listening and progressed my order so quickly.
December 4, 2025
Reply from The Ref Stop
Good morning,
Thank you for the review.
We’re glad to hear your order reached you quickly. We’re also working hard to restock any unavailable items as soon as possible, so you’ll have access to everything you need.
Best regards,
Team Ref Stop
Incorrect amount of item received.
Incorrect amount of item received initially in error but rectified upon clarification. Swiftly sent out replacement items.
December 2, 2025
Reply from The Ref Stop
Hi Aaron,
Thank you for your feedback.
We’re sorry for the initial error with the order, but we’re pleased it was resolved quickly once clarified. We appreciate your understanding and are glad we could get the replacement items out to you promptly. Thanks again for your support.
Best regards,
The Ref Stop Team
Reply from The Ref Stop
Hi Julie,
Thank you so much for your kind words! We’re really glad to hear you were happy with the service, products, and speedy delivery.
Many thanks,
Team Ref Stop
Really good product
November 26, 2025
Reply from The Ref Stop
Good morning,
Happy to hear you are pleased with our product.
we appreciate you taking the time to make this review.
Many thanks,
Team Ref Stop.
Amazing service really fast too
December 2, 2025
Reply from The Ref Stop
HI Mark,
We are pleased to hear you received your item in a quick and good manner.
Thank you for the feedback.
Best regards,
Team Ref Stop.
Delivery was excellent
Delivery was excellent.
Ordered XL and looks large enough for average adult.
Bought for a present.
Quality of the Nike ref rain jacket was very poor.
Material feels cheap.
Side pockets didn't even have zips.
December 2, 2025
Reply from The Ref Stop
Hi Martin,
Thank you for your feedback.
We’re glad to hear the delivery was excellent and that the sizing was suitable. However, we’re sorry the Nike referee rain jacket didn’t meet your expectations. Comments like yours help us provide clear feedback to our supplier on specific items like this jacket, so they can hopefully be improved for the future.
— Team Ref Stop
Reply from The Ref Stop
Good morning,
Thank you for the review.
Very glad to hear you are happy with our service.
Best regards,
Team Ref Stop.
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