The Relief Products®  Reviews 279

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

My elderly mother loves this product. She suffers from a weeping eye condition that has confounded doctors. Nothing else brings her relief like TRP Eye Relief Ointment PM - not even prescription prod... See more

Company replied

Rated 5 out of 5 stars

The phone receptionist was great - both knowledgeable and helpful- I did order TRP Eye Floater Relief - I did use those drops a few years ago - It was explained ( and I kind of realized it as... See more

Rated 5 out of 5 stars

I was told about this product by a friend. I was skeptical but hopeful as I don't like the foggy feeling from prescription pain killers. I am delighted with how I am feeling now after one week of taki... See more

Company replied

Rated 3 out of 5 stars

Andrew was great- support person. He was helpful, professional, and personable. I would chat with him again. ☺️ There was a slow response to my emails re: purchasing my product. Though I understand se... See more

Company replied

Company details

  1. Pharmaceutical Company
  2. Eye Care Center
  3. Health and Beauty Shop
  4. Homeopathic Pharmacy

About The Relief Products®

Written by the company

Trustpilot-New-Review-Page-Side-Image-01-1

We believe in living a full and healthy life. That’s why we created The Relief Products®, a homeopathic medicine company dedicated to a singular mission of helping as many people as possible Stay Healthy, Naturally®. As a family operated business, The Relief Products® prides itself on providing affordable products made with 100% natural active ingredients that are safe & effective for the whole family.

Asthma & Cough
Digestive Health
Ear Care
Eye Care
Pain Management

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

279 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

My order wasn't delivered the first…

My order wasn't delivered the first time, customer support service was great and they sent another package, it arrived a few days after my complaint. As for the product, I enjoy it a lot, can feel the difference, being more active during the day, and don't get fatigued on the same extreme levels as before. I am living with TBI and fatigue after brain damage is one of the most disturbing things. I love this product so far)

July 8, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, Anna. We are so happy to hear the product is working so well for you! We really appreciate you taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars
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Reply from The Relief Products®

Thank you so much for your review, Myra! We take our customer service very seriously! Thank you again for taking the time to share your feedback with us.

Cheers,
The Relief Products®

Rated 1 out of 5 stars

Hasn't worked for me.

Have been using this for a week and have had no relief from my tinnitus.

June 23, 2022
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Reply from The Relief Products®

Hi Charles,
Thank you for providing your feedback and letting us know about this issue. Homeopathy works gently with your body over time to naturally relieve symptoms. It can take 2-3 weeks to begin to see results and up to 60 days to see the full results, so don't be discouraged. We recommend continuing to use the product as directed for several weeks to see if you notice a difference. If after this time you still do not see a difference, we would be happy to refund you for your purchase. Hope this helps!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

I have been using the Relief products…

I have been using the Relief products for years and have always been pleased with the service I have received and their products have been successful in treating my symptoms. I highly recommend them to all my friends.

June 12, 2022
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Reply from The Relief Products®

Thank you so much for your review, Susan! We really appreciate you taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars
The Relief Products®  logo

Reply from The Relief Products®

Thank you so much for your review, Betty. We really appreciate you taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 4 out of 5 stars

Shipping Offer

In an email, I was offered "free shipping ($6.95) if you spend $30 or more."
I placed my order and was charged a flat fee of $9.99.
I inquired if I qualify for the free shipping offer (I am in Canada)
but did not receive a response.

On a brighter note, I would like to thank "Billie" for packing my purchase in beautiful (peacock coloured) tissue paper with a cheerful "thank you" sticker. A lovely touch.

June 1, 2022
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Reply from The Relief Products®

Thank you so much for your review, Thistlequeen. We apologize that no one got back to you about the shipping. Unfortunately the free shipping on $30 or more excludes orders being shipped to Canada. We just recently started shipping to Canada so we appreciate you bringing this detail to our attention! We will be sure to clarify for future orders. We also appreciate your kind words about the care that goes into our packaging. Thank you so much for your order & the review - please let us know if you need any additional help or information in the future!

Cheers,
The Relief Products®

Rated 5 out of 5 stars
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Reply from The Relief Products®

Thank you so much for your review! We are so happy to hear it was an easy purchasing experience. Thanks again for taking the time to share your feedback with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Excellent service.

May 23, 2022
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Reply from The Relief Products®

Thank you so much for your review, Shella. We really appreciate you taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Company kept me informed when Eye…

Company kept me informed when Eye Floaters Relief was back in stock. Also shipped promptly without any problems.

May 22, 2022
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Reply from The Relief Products®

Thank you so much for your review, Linda. We hate when products go out of stock, but we always do our best to keep our customers informed! Thanks again for your patience & taking the time to share your feedback with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

ITS THE LITTLE THINGS

Loved how the product was packaged. Simple, nothing fancy but organized indeed, I will say for such a small product having a box that's 9½ in for this small order may have been overkill, lol. But hey what I got from this is, You guys are delivering products to people around the World 🌎 in a good & safe manner with Good vibes attached..lol.Cause we all know packages 📦 get thrown in the real world 🌏 lol. So thanks for the cute wrapping tissue / & thank you sticker wrapped all around my GlutenFree Earache Tablets. 🤗I think the name says Billie If it's you thanks hun, 😃. Whatever you do in your life keep making people smile by doing the small things, that special touch means a lot. May you prosper in all that you do & let nothing hinder your happiness...We'll, see how the product works after 30 days. I appreciate a more natural approach. So the fingers are crossed.

May 20, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, G M. It makes us happy to know that the care that goes into our packaging is apparent to our customers (Billie does an awesome job!). Please check back in and let us know how the product works for you!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

First time trying Arthritis Theeapy …

For the first time I tried the arthritis therapy tablets, and I must say I was pleased with this product it aided in giving me temporary relief as stated. After the pill dissolves, so did my pain, and I relief for the entire day after taking 3x’s a day. I will be purchasing this item again.

May 3, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, Myra. We are so happy to hear the product has helped! Thanks again for taking the time to share your feedback with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Company has great customer service.

Took for a few days notice not as much pain. But had diarrhea from the start. Looked at ingredients on bottle and found in small section saying lactose in it. Due to being lactose tolerance I stopped taking and notified company. Received an email from them that they will give me refund for product and not to send it back. Share with someone who has fibromyalgia. Just disappointed that I wont be able to take..

April 27, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, Bonnie. We take all customer feedback seriously and do understand concerns regarding specific ingredients. Thank you for bringing this to our attention & still sharing your positive experience with our customer service team - we really appreciate that. If there is anything else we can do please let us know.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Rapid Delivery Time! Impressive 👍

Ordered the products I received the quickly. I was impressed. I ordered the drops and tablets. Looking forward to no longer having ringing in my ears.

April 21, 2022
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Reply from The Relief Products®

Thank you so much for your review, Kimberly. We really appreciate you taking the time to share your feedback with us! Best of luck with the Ring Relief products!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

On time with delivery and very friendly…

On time with delivery and very friendly staff. Communication was great!! See you again TRP soon.

April 21, 2022
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Reply from The Relief Products®

Thank you so much for your review, Nickolas. We strive to provide a seamless customer experience - happy to hear all expectations were met. Thanks again for taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Back in 2000 I found the relief…

Back in 2000 I found the relief products at a vitamin store. I bought the smoking relief and was able to gk e up the cigs after 1 & 1/2 bottles of this product. I will forever be grateful! Now I have joint issues and ordered the Fibromyalgia relief..I will review after I have tried this.

Carol Singleton

April 21, 2022
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Reply from The Relief Products®

Thank you so much for your review, Carol. We are happy to hear you're a long-time customer and our products worked for you! We hope you have the same experience using the Fibromyalgia Relief! Thank you again for sharing your experience with us - it means a lot.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Website is easy to use and products are…

Website is easy to use and products are well priced and easy to find. The checkout page was easy to follow.

April 2, 2022
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Reply from The Relief Products®

Thank you so much for your review, Shannon. We really appreciate you taking the time to share your feedback with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Was looking for something to relieve…

Was looking for something to relieve the pain in my hand due to (I assume) arthritis, without going to the doctor, at this point. The OTC Tylenol arthritis isn't helping. That's why I looked online for something different. The reviews looked good so I'm hoping.....? Ordering was quick/convenient.

March 25, 2022
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Reply from The Relief Products®

Thank you so much for your review, Kristin. We really hope you find some much-needed relief using our Arthritis Therapy - please keep us updated on your results! Thank you for taking the time to share with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Billie did a great job of packing my…

Billie did a great job of packing my pills. He was very neat and very careful in his packing.

March 23, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, Bearice. We take great pride in adding a personal touch to every package we ship! We really appreciate you taking the time to share this with us.

Cheers,
The Relief Products®

Rated 3 out of 5 stars

Most Recent Experience,When I Purchased TRP Product

Andrew was great- support person. He was helpful, professional, and personable. I would chat with him again. ☺️ There was a slow response to my emails re: purchasing my product. Though I understand security is extremely important re: creating of a Password, I had to keep repeating my choice, until it was accepted by TRP, so I could finalize my most recent purchase. That was frustrating! 😕 I almost rescinded my order. Please consider changing that policy. Thank u

March 22, 2022
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Reply from The Relief Products®

Thank you so much for your review, Pasquale. We apologize for any issues you had on our site with the log in, but are glad it was resolved and you order was placed! We really appreciate you taking the time to share with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Im so glad its finally here

Im so glad its finally here! I cant wait to try it!

March 16, 2022
Unprompted review
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Reply from The Relief Products®

Thank you so much for your review, Travis. We hope you have success! Thank you for taking the time to share with us.

Cheers,
The Relief Products®

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