The Relief Products®  Reviews 279

TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

My elderly mother loves this product. She suffers from a weeping eye condition that has confounded doctors. Nothing else brings her relief like TRP Eye Relief Ointment PM - not even prescription prod... See more

Company replied

Rated 5 out of 5 stars

The phone receptionist was great - both knowledgeable and helpful- I did order TRP Eye Floater Relief - I did use those drops a few years ago - It was explained ( and I kind of realized it as... See more

Rated 5 out of 5 stars

I was told about this product by a friend. I was skeptical but hopeful as I don't like the foggy feeling from prescription pain killers. I am delighted with how I am feeling now after one week of taki... See more

Company replied

Rated 3 out of 5 stars

Andrew was great- support person. He was helpful, professional, and personable. I would chat with him again. ☺️ There was a slow response to my emails re: purchasing my product. Though I understand se... See more

Company replied

Company details

  1. Pharmaceutical Company
  2. Eye Care Center
  3. Health and Beauty Shop
  4. Homeopathic Pharmacy

About The Relief Products®

Written by the company

Trustpilot-New-Review-Page-Side-Image-01-1

We believe in living a full and healthy life. That’s why we created The Relief Products®, a homeopathic medicine company dedicated to a singular mission of helping as many people as possible Stay Healthy, Naturally®. As a family operated business, The Relief Products® prides itself on providing affordable products made with 100% natural active ingredients that are safe & effective for the whole family.

Asthma & Cough
Digestive Health
Ear Care
Eye Care
Pain Management

Contact info

4.3

Excellent

TrustScore 4.5 out of 5

279 reviews

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1-star

Replied to 33% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

Your ibs work so well decided to try…

Your ibs work so well decided to try some eye drops and other products. Eye drops for dry eyes seem to help my eyes. Thank you

October 4, 2021
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Reply from The Relief Products®

Thank you so much for your review, Margaret. Happy to hear that our products are working for you! We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 2 out of 5 stars

No one attended on chat support

Waited on chat support. Not attended had to quit.

October 4, 2021
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Reply from The Relief Products®

Hello Anish,
Thank you for letting us know about this issue. We were slightly understaffed in our customer service department recently and apologize for any inconvenience this may have caused. You can always reach our customer service team by calling 1-888-969-6855 or emailing us at info@thereliefproducts.com. We are truly sorry you were dissatisfied your experience, as we strive to provide excellent customer support. If you have any additional issues, or if you would like to discuss this issue with a member of our team, please don't hesitate to contact us!

Rated 5 out of 5 stars

Great customer service!

September 30, 2021
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Reply from The Relief Products®

Thank you so much for your review, Ginger. We take great pride in our customer service and are happy to hear that you had a pleasant experience. We really appreciate you taking the time to share with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Great customer service

Great customer service. I hope for sciatica relief!

September 30, 2021
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Reply from The Relief Products®

Thank you so much for your review, Chris. Please feel free to check back in with us after using the product for a couple weeks and let us know what you think!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Good products

Good products and fast shipping. I buying eye products for my mama. She lives in another country and can't get it. It's not the first time I ordering. She said this eye product was amazing. Work fast.

September 14, 2021
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Reply from The Relief Products®

Thank you so much for your review, Natalia. Happy to hear that our products are working well for your mother! We really appreciate you taking the time to share your family's experience with us.

Cheers,
The Relief Products®

Rated 3 out of 5 stars

So when does it come?

My main issue ordering was there was no acknowledgement or message or email saying when to expect my order. This survey was the first indication the order went through.

August 9, 2021
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Reply from The Relief Products®

Hi Sheryl,
Thanks for your feedback. If you included your email in your purchase info then you should have received an automated confirmation email shortly after you placed your order. Once your order was processed you should have received another email that includes a tracking # for your package. If your order was placed over the weekend it will not be processed until Monday morning. We recommend checking the spam / promotions folder in your email server as it may have gone there. Please contact our customer service team at 1-888-969-6855 if you have additional issues!

Rated 5 out of 5 stars

I had questions about the product and I…

I had questions about the product and I received an immediate response. Thank you for excellent service.

July 27, 2021
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Reply from The Relief Products®

Thank you so much for your review, Janet. We take great pride in our customer service and are happy to hear that you had a pleasant experience. We really appreciate you taking the time to share with us!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Safe and dependable product

The Fibromyalgia Relief product truly does relieve all over fascia pain. It is safe for daily use too. I don't know what I would do without it! Thanks for a great product that dependably delivers.

Celeste Wirtz

July 24, 2021
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Reply from The Relief Products®

Thank you so much for your review, Celeste. Glad to hear you were able to find dependable relief using our product! We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

New Customer

This is my first time ordering with TRP and I have no complaints what so ever. My items being delivered were correct and organized neatly in my package.

July 19, 2021
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Reply from The Relief Products®

Thank you so much for your review, Maureen. We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

I have diabetes 2

I have diabetes 2. I am in pain every day. I came across the site and thought I will try it. If this makes me pain free I will buy more. There are nice people at. TRP

July 19, 2021
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Reply from The Relief Products®

Thank you so much for your review, Rich. We really appreciate the kind words and you taking the time to write - we hope you get some relief!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Web site easy to use I forgot to give…

Web site easy to use I forgot to give you my address space number 74

July 16, 2021
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Reply from The Relief Products®

Thank you so much for your review, Bret. Your order should be all set - We appreciate you taking time to share your experience.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Easy to order

The website was very easy to use and place my order, shipped out the next day!!

June 23, 2021
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Reply from The Relief Products®

Thank you so much for your review, Julie. We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Very easy and quick ordering process

Very easy and quick ordering process. Website was clear and easy to navigate.

June 1, 2021
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Reply from The Relief Products®

Thank you so much for your review, Ned. We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Very quick in responding

Very quick in responding, and shipment. Thank You !

May 28, 2021
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Reply from The Relief Products®

Thank you so much for your review, Paul. We really appreciate you taking the time out to share your experience!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Thanks for taking time out to answer…

Thanks for taking time out to answer product questions and appreciated the prompt delivery service;

May 26, 2021
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Reply from The Relief Products®

Thank you so much for your review, Stephanie. We try to be responsive and helpful to our customers as possible - thanks for noticing!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

IBS-D: Now manageable for the first time

I have struggled with IBS-D for over 10 years. I’ve tried every remedy you can think of, and the only thing that ever stopped it before was Imodium, but the side effects made me feel icky even still.

Now that I’m using TRP’s diarrhea relief, I’m able to function and travel without worry for the first time in YEARS. This stuff is worth way more than what you pay for it. I only review products if they’ve really made a difference for me, and this one has helped more than anything I’ve ever tried.

May 25, 2021
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Reply from The Relief Products®

Thank you so much for your positive review! We really appreciate you taking the time out to share your experience with us. We are incredibly happy to hear that our product has made such a difference in your life.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Excellent products

Excellent products. Easy to take and seem pretty effective. I recommend highly.

April 27, 2021
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Reply from The Relief Products®

Thank you so much for your review, Mary. We really appreciate you taking the time out to share your experience and recommendation.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. Explained the purchase with no recurring shipments. Everything is

April 26, 2021
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Reply from The Relief Products®

Thank you so much for your review, Amy. We really appreciate you taking the time out to share your experience with us.

Cheers,
The Relief Products®

Rated 5 out of 5 stars

This Tablets Work Fast To End Pain & Discomfort. The Best For Me ! !

This is the fourth time we order this Fibromyalgia fast-dissolving tablets. They WORK for me. Thank you, TRP. Sincerely, Flavia

April 15, 2021
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Reply from The Relief Products®

Thank you so much for the positive review, Frank. We really appreciate you taking the time out to share your experience with us - Glad to hear the Fibromyalgia Relief is working for you!

Cheers,
The Relief Products®

Rated 5 out of 5 stars

quick delivery

April 15, 2021
The Relief Products®  logo

Reply from The Relief Products®

Thank you so much for your review, Steve. We really appreciate you taking the time out to share with us.

Cheers,
The Relief Products®

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