Thermo Technica Reviews 213

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 43 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, highlighting the helpful and knowledgeable advice received, especially during pre-sales interactions. Many people appreciate the quick delivery, with orders often arriving the next day, and the high quality of the products, which are described as fitting well and working effectively. Reviewers frequently mention the ease of ordering and the overall efficiency of the service. However, some customers experienced significant issues, including faulty products that leaked gas or water and displayed errors, leading to concerns about the suitability of the goods. Additionally, a few people encountered problems with delivery dates, where advertised delivery times were not met, and faced difficulties with order cancellations and return fees.

What people talk about most

Delivery service

Customers had positive experiences with delivery service, frequently praising the quick response and delivery... See more

Product

People report positive experiences with the product, noting that items like heating elements work well and... See more

Service

Reviewers highlight positive aspects of service, with many describing it as very good, great, and even... See more

Quality

Clients share positive opinions on quality, with many reviewers describing products as good quality and... See more

Order

Consumers find the ordering process to be positive, with many reviewers highlighting how easy it is to place... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I spoke to the sales team ref new elements for my Truma 2e combi i got all the info required and extra tips on how to replace them easily. Consequently I ordered the elements on Friday 22nd Aug 25 aro... See more

Rated 5 out of 5 stars

Outstanding Pre-Sales Advice & Honest Service – Thermo Technica Deserves Your Business! From the very first interaction, Dave at Thermo Technica provided exceptional pre-sales advice—knowledgea... See more

Rated 5 out of 5 stars

I believe Thermo Technica did well, as best they could. Sadly let down by the Royal Mail 48hr delivery that I paid extra for. My package was dispatched same day, Thursday. It arrived five days la... See more

Rated 5 out of 5 stars

I ordered thermo techinics heating elements to replace Truma combi e heating elements on 3 day delivery - they arrived next day. I did a diy install which took around six hours - perfect fit & the... See more


Company details

  1. Auto Machine Shop

Written by the company

Thermo Technica have been designing and supplying replacement elements and boiler parts since the early 2000’s, and shipping them worldwide.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

213 reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great advice - good support - decent value

Outstanding Pre-Sales Advice & Honest Service – Thermo Technica Deserves Your Business!

From the very first interaction, Dave at Thermo Technica provided exceptional pre-sales advice—knowledgeable, transparent, and genuinely focused on helping us make the right decision. Unlike so many others in the industry (cough the caravan sharks who fib, obfuscate, and outright rip-you-off), Thermo Technica operates with integrity and expertise.

No pressure, no lies—just honest, patient guidance. It’s refreshing to deal with a company that values customer trust over a quick sale. This is how businesses should operate, and it’s why Thermo Technica deserves to thrive while others will (rightly) be left behind.

If you want service with sincerity, look no further. Dave and the team have earned a customer for life!

June 5, 2025
Rated 5 out of 5 stars

Thermo Technica, Top Quality Company

Very quick delivery and a very good quality product.
I undertook the removal of the Truma Combi 6E unit from the caravan, stripped out the unit as necessary, to remove and fit the new heating elements myself, after being let down by an engineer in Cromer!
I looked on YouTube first and found a video doing the same job on a combi 2E which was excellent. Take your time, be gentle, to avoid damage and take photos before you dismantle so as to make sure you put connectors back in the correct positions. The best tip I found was in the comments on the video from a gentleman who had spoken to someone at Thermo Technica who said before attempting to remove the elements, carefully cut through the 'U' end of the elements. I used a junior hacksaw taking care not to catch any other part, a pair of small bolt croppers would be ideal. I was able to pull each part out easily, with a pair of grips.
The new elements fitted easily and everything fitted back together without any drama and unit back in the caravan working 👌. Thank you to the man who posted the video, the man that posted the tip comment and of course Thermo Technica.

May 21, 2025
Rated 4 out of 5 stars

Good compay

We did receive the item late as I'd requested and paid for next day delivery, someone did contacted me to inform me that they had missed it and sent out on next day. This shows a company that care about it's customers

April 30, 2025
Rated 5 out of 5 stars

Greatly improved motorhome heating system

Good price, amazingly fast reliable delivery. Handbook/instructions nicely presented with good illustrations and very clear instructions. Installation very straightforward, all worked first time. A really straightforward upgrade over a faltering old installation. Could not be more delighted.

April 29, 2025
Rated 5 out of 5 stars

Happy Customer

Great website full of info, I was easily able to find what I needed (replacement for an existing pump)
Ordering was easy, quick delivery at a reasonable cost.
Pump arrived and was installed that day, all working perfectly.
Price was superb, a very happy customer. Thanks.

April 24, 2025

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