Overpriced and low quality is an understatement. And don’t buy their dumb cleaning protection plan. Getting a cleaning claim approved through their 3rd party company is like an act of God. They sa... See more
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See what reviewers are saying
Michael, did a great job helping us find the Livingr9om furniture we were wanting while makeup sure it worked in our space. He was patient with us and very helpful offering us sizes, prices and colors... See more
Deb, our salesperson, really helped us out on the dining room table and chairs. The store was very busy but she never let us feel rushed. Ended up buying the big bean bag chair that my great granddaug... See more
Richard, the manager from the Algonquin store, he made the experience, once again, excellent! This is my 5th time purchasing from The Room Place and, each time, his level of service, communication, a... See more
Company details
- Furniture Store
- Bedding Store
- Bedroom Furniture Store
- Living Room Furniture Store
- Mattress Store
- Sofa Store
Written by the company
The RoomPlace is your one stop shop furniture store to get it all from living room & dining room sets, bedroom furniture, mattresses & more with 25 stores in he Chicago, Illinois and Indianapolis, Indiana regions
Contact info
1000-46 N Rohlwing Rd, 60148, Lombard, United States
- 630.783.8000
- customercare@theroomplace.com
- theroomplace.com
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Very good costumer service we were able…
Very good costumer service we were able to buy the stuff with good costumer care
All the stuff is old
All the stuff is old, used, and you want to sell it to customers.

Reply from The RoomPlace
Michael was very Patient with us
Michael, did a great job helping us find the Livingr9om furniture we were wanting while makeup sure it worked in our space. He was patient with us and very helpful offering us sizes, prices and colors whenever needed. You made our shopping process, as smooth as could be especially with our indecisiveness. Thank you again.
We have had a follow up question…
We have had a follow up question regarding delivery and have reached out to The Room Place 5 times. We have yet to receive a response. Would not recommend

Reply from The RoomPlace
Helpful and kind
The guy was very nice and I will go back again real soon to get a new couch
Experiencing the RoomPlace not the best…
There are several pieces I would rate higher and several lower so average of that is 3 stars. My original order was cancelled without my knowledge. I called and was told the mattress was unavailable not the whole set. I wasn’t even told on the phone. The. I was sent mattresses that was not in my budget plan. Then I call and text still not told whole order was cancelled. Then I found a st that was definitely not in comparison to the original but I could do it they didn’t have size so I went to queen and it didn’t come with the same amount of pieces but I wasn’t told it. None the less it was ordered and scheduling didn’t call in the allotted time. So my ordered wasn’t going to be delivered that week so when I spoke with rep he sent an email and still no response. It was just not a great experience and this is just a summary but I won’t do it again and for the cost it is a cheaper wood that breaks if not paying attn.

Reply from The RoomPlace
"My wife and I cannot recommend this…
"My wife and I cannot recommend this furniture store more highly. You are made to feel extremely comfortable as soon as you walk in. Odeh is very knowledgeable and helpful in selecting all products in the store. We will be coming back.
They were very helpful and patient
They were very helpful and patient. They were professional and friendly.
Delivery broken chair and wedge of my…
Delivery broken chair and wedge of my sectional.

Reply from The RoomPlace
Good customer service
Good customer service. Several products were not in stock and it was unknown when they would be back in stock or discontinued.
Salesperson was very helpful.
David was incredible to work with from…
David was incredible to work with from the start. He was so helpful and easy to work with and went above and beyond to help me get the couch I loved!
I purchased a $4000 sectional sofa and…
Update.:
I drove to the store and sorted it all out with a sales person face to face. Much easier that way. They made my day good 🤗.
I purchased a $4000 sectional sofa and was offered 30% off my purchase, the sales person 'forgot' to take 30% off all the items so I had to contact them to amend the invoice. they do not answer their phones nor their Chat on their website. I will have to drive 30 miles to see them in person. Just infuriating !

Reply from The RoomPlace
We are customer fir the past 19 years
We are customer fir the past 19 years . Always the best quality and service. Elias was a great agent . Thanks for everything
Very good helpful
FBI a.k.a Fred
FBI a.k.a. Fred was amazing. He Introduce herself and gave me time and space to look around once he saw me iron a piece struck up a delightful Conversation. Everything went very smooth. He had to leave due to and the young lady. I can’t remember her name that took over took good care of me and it was a breeze in and out with no problems no worries.
Awesome
The sales manager, Wendy, was friendly, helpful and a pleasure to do business with. The chair is perfect!
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