Not cheap, but an absolutely brilliant job,the rug looks brand new.cannot fault. Customer service is first class, premises bright and clean. Would recommend.
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
2 hall rugs that I inherited from the in-laws they are cream and beautiful and probably not what should be used in a home in Kalgoorlie with mine workers dogs cats and a cleaner that never moved them... See more
Company replied
great service, good product, cleaned rugs beautifully. A little difficulty with payment system at counter. confusion, couldn't pay eftpos, had to pay credit card. Seemed a long process to get the inv... See more
Company replied
Brilliant - from the first phone contact to the end result, The Rug Cleaning Company were a pleasure to deal with, and so wonderfully professional. The quote process was easy, then arranging pick-up f... See more
Company replied
Company details
Information provided by various external sources
The Rug Cleaning Company. All rugs require special care and attention. Professional rug cleaning, Restoration, Repairs. We use a revolutionary rug cleaning system. Call 1300 697 847 for a enquiries or a Free quote
Contact info
Unit 2, 145 Vulcan Road, Canning Vale, 6155, Canning Vale, Australia
- 1300 697847
- Info@therugcleaningcompany.com.au
- therugcleaningcompany.com.au
4.7
Excellent
181 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
The perfect rug
The company cleaned my rug beautifully. The stains are out and it looks perfect. Will definitely use this company again and recommend it to all.
September 10, 2018
Unprompted review
Reply from The Rug Cleaning Company
Hi Jo,
Glad we could get your stains out and your rug looking beautiful
Regards,
The Rug Cleaning Team
Job well done
Job well done.
The gentlemen who served me initially was extremely helpful and knowledgeable. He explained the entire service and how the cleaning process works. Communication regarding service and pickup was also great.
Would definitely recommend.
September 10, 2018
Unprompted review
Reply from The Rug Cleaning Company
Elise,
Thank you and we look forward to seeing you again
Regards,
The Rug Cleaning Team
Great clean on an old rug
Great clean on an old rug. Worth every cent!!
September 10, 2018
Unprompted review
Reply from The Rug Cleaning Company
Thanks Peter,
We are glad you thought the rug cleaning was worth every cent
Regards,
The Rug Cleaning Team
We have used your services only once…
We have used your services only once and are very happy with the result.
September 10, 2018
Unprompted review
Reply from The Rug Cleaning Company
Ian thank you very much.
we hope we can service your rug cleaning again.
Thank you,
The team at The Rug Cleaning Company
Excellent Service
I was so impressed with the Rug Cleaning Company - efficient & professional service in every aspect - from booking in the cleaning of our rug, the pick up & drop off service & the actual cleaning - our rug looks amazing.
I can highly recommend using the Rug Cleaning Company.
September 10, 2018
Unprompted review
Reply from The Rug Cleaning Company
Thank you so much it was our pleasure to clean your rug.
Thanks from the team at the Rug Cleaning Company.
Reply from The Rug Cleaning Company
Mary thank you for the opportunity to make your rug look younger :)
Thanks from the team at The Rug Cleaning Company
Fabulous service and the rugs look…
Fabulous service and the rugs look amazing!
September 5, 2018
Unprompted review
Reply from The Rug Cleaning Company
Hi Nola,
Thank you and it was our pleasure to clean you beautiful rugs.
Kindest Regards,
The Rug Cleaning Team
Fantastic advise and customer service
September 5, 2018
Unprompted review
Reply from The Rug Cleaning Company
Hi Paul,
Thank you for the opportunity to clean your rug and we look forward to looking after you in the future.
Kindest Regards,
The Team at The Rug Cleaning Company
Reply from The Rug Cleaning Company
Thank you Robyn,
We appreciated the opportunity to clean your beautiful wool rug and look forward to being of further service in the future.
Regards,
The Team at The Rug Cleaning Company
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.