A truly beautiful company that has the best personal service and products. Always happy to purchase from them...thank you and keep up the great work!
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The service, packaging and delivery were all excellent. The only reserve I have is that I believe I ordered 'Roasted Garlic Salt' (as one of three items) but received 'Ghost Pepper' instead. At least... See more
Company replied
I only bought these flavoured salts for my son for Christmas as he asked for them because likes to cook but they were very expensive and came in little plastic pouches when I thought the pictures were... See more
Company replied
Hi. I picked up the 3kg Food grade Epsom Salt, for the relief of bloat, in my Aquarium fish. It is genuinely a good feelin knowing this is pure, and natural, with no added detergents/fragrances,... See more
Company replied
Company details
About The Salt Box
Written by the company
Welcome to The Salt Box
Australian-owned, The Salt Box has the country's largest range of 100% naturally sourced salt. All food salts are made from natural sea salt while the bath and wellness salts are sustainably sourced from authentic locations around the world.
We believe not all salt is created equal. Many brands of epsom salt on the market are artificially manufactured in factories or cleaned using non-natural methods.
At The Salt Box we don't use any nasty artificial ingredients. Our products are free from anti-caking, free flowing additives, conditioners, allergens or genetically modified organisms.
We are obsessed with supplying our customers with the best natural products available.
Contact info
81 Lewis Road, 3152, Wantirna South, Australia
- 1800 117 966
- support@thesaltbox.com.au
- thesaltbox.com.au
Reply from The Salt Box
Fantastic, thank you Maggie for taking the time to leave feedback and we hope you are enjoying your salts. Kindest Ellissa :)
I ordered two 10kg bags of magnesium…
I ordered two 10kg bags of magnesium salt. Arrived pretty quick and in good condition.
May 22, 2022
Reply from The Salt Box
Thank you for taking the time to leave feedback. It's good to hear our products arrive safely as sometimes the journey with carriers can result in minor travel mishaps. Kindest Ellissa :)
GREAT SERVICE, QUALITY PRODUCTS
The Salt Box website is so easy to use and the products are of excellent quality. I found the delivery to be very prompt and the items packaged very securely. I had mistakenly ordered two salts in my order but upon mentioning this the pepper was quickly sent out to me. This is definitely a company I will be purchasing many gifts from for friends as well as myself. Thank you. Janine
May 16, 2022
Reply from The Salt Box
Hi Janine, thank you very much for taking the time to leave positive feedback on your experience. We would love to see you return and be able to help you with more great gift ideas for yourself and friends in the future. Thank you for supporting our business. Kindest Ellissa :)
Quick delivery
May 15, 2022
Reply from The Salt Box
Thank you David, great to hear it arrived in good time. I hope you enjoy all your product and we see you back again in the future. Kindest Ellissa :)
Couldn't fault service and delivery was…
Couldn't fault service and delivery was earlier than expected . Thankyou
May 14, 2022
Reply from The Salt Box
Yay, great to hear that Denise and thank you for taking the time to leave feedback. Hope to see you back again in the future. Kindest Ellissa :)
Happy with my purchase
Happy with my purchase. Received emails informing where about my order was. Package got dropped off at front door. Smooth experience.
May 13, 2022
Reply from The Salt Box
Thank you for taking the time to leave feedback Thu, very much appreciated and so happy you had a positive experience from beginning to end. Look forward to having you return in the future. Kindest Ellissa :)
Delivery was great
May 12, 2022
Reply from The Salt Box
Thank you Sonia glad it arrived in good time for you. Carriers have been a little hit and miss since covid. We appreciate you taking the time to leave feedback. Kindest Ellissa :)
Natural Epsom Salt
Hi.
I picked up the 3kg Food grade Epsom Salt, for the relief of bloat, in my Aquarium fish.
It is genuinely a good feelin knowing this is pure, and natural, with no added detergents/fragrances, and that my fish will not suffer from when I have to use this.
I was emailed regarding the status of my purchase, throughout the whole process, so I knew where my delivery was.
And my delivery arrived in good condition.
May 10, 2022
Reply from The Salt Box
Thank you Colin, great information you have left for feedback on our pure Epsom Salts. I hope your fish are doing better and have gained relief. We appreciate you taking the time to review our product. Kindest Ellissa :)
good prompt service
May 9, 2022
Reply from The Salt Box
Thank you for taking the time to leave your feedback. Hope we can help you again in the future. Kindest Ellissa :)
Great customer service
I was very impressed with the speed of delivery and quality. I will definitely buy again.
May 9, 2022
Reply from The Salt Box
Thank you Terry for supporting The Salt Box, we love that you are happy with your purchase and appreciate you taking the time to leave feedback. We look forward to your return in the future. Kindest Ellissa :)
Loving my baths salts
Loving my baths salts. Arrived quickly with minimal but well-presented packaging.
Thank you.
May 7, 2022
Reply from The Salt Box
Thank you Louisa, so happy to hear you are enjoying your Epsom soaks they come in quite a few different blends and sizes plus they smell lovely too. Hope to see you return in the future. Kindest Ellissa :)
I would have given 5 stars but the…
I would have given 5 stars but the delayed delivery time of 3 weeks dimmed the experience. The delay was due to Australia Post. Customer service at Salt Box was 5 star. Emails were answered promptly and provided me the information needed.
May 6, 2022
Reply from The Salt Box
Thank you Karen for contacting us so we could follow up on your delayed delivery and I'm glad it finally arrived. I hope you enjoy the product and your patience was very much appreciated in the process. Kindest Ellissa :)
Reply from The Salt Box
Thank you for taking the time to leave feedback Edward and hope you are enjoying the salts. Kindest Ellissa :)
Great value for Epsom salt
Great value for Epsom salt. I hope they don’t increase the price!
May 2, 2022
Reply from The Salt Box
Thank you Ryou for your repeat business and taking the time to leave feedback. Sadly our supplier has mentioned an increase is coming due to the International shipping costs. I hope your bulk bag lasts you a while. Hope to see you return in the future. Kindest Ellissa :)
I ordered 10kg Pink Himalayan Course…
I ordered 10kg Pink Himalayan Course Salt. The salt has a tiny bit of cabbage smell. The products was properly sealed, and the quality seems to be perfect. I ordered a few times from the Salt Box and have been always happy. Thank you
May 2, 2022
Reply from The Salt Box
Thank you Veronique we love getting feedback from our customers, and appreciate you returning to support our business on many occasions. I promise no cabbages were harmed in the process :) and hope your enjoying the Himalayan salts. We look forward having you back in the future. Kindest Ellissa :)
Reply from The Salt Box
Yay that's great to hear! Thank you Yeen for leaving feedback we appreciate you taking the time to do so. Kindest Ellissa :)
Love how quickly they get orders out…
Love how quickly they get orders out and their products are awesome :)
April 26, 2022
Reply from The Salt Box
Thank you Amanda I will be sure to let the speedy warehouse team know! We appreciate you taking the time to leave feedback and hope to see you back again in the future. Kindest Ellissa :)
Family members had bought from Salt Box…
Family members had bought from Salt Box before and I thought I I would buy a gift for my dearest friend. It was great to view all your products on line knowing before hand what I wanted to buy. Having said that it gave me an insight of all your products.
Awesome products, easy and good time delivery.
Thank you, very happy customer 🙏🏻
April 24, 2022
Reply from The Salt Box
Thank you so much for the positive feedback. We appreciate hearing from our customers and how their shopping experience has been received personally. We hope your friend loved their gift and look forward to having you return in the future to possibly try out something new. Kindest Ellissa :)
Reply from The Salt Box
Thank you very much. We appreciate you supporting our business and hope to see you back in the future. Kindest Ellissa :)
Received our goods on time and…
Received our goods on time and undamaged
very happy- thankyou
April 22, 2022
Reply from The Salt Box
That's great to hear Arlene, we appreciate the feedback and hope you enjoy your Salts. Kindest Ellissa :)
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