Superb customer service! I made an error and accidentally ordered 6 x the amount of water softener salt I needed. They noticed the error, delivered only what I wanted and arranged a refund, all on the... See more
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The eight 25Kg bags were delivered promptly by a lovely man who stacked them very carefully in two groups of four under the bench in the garage. Ever since using the salt shop they have always done th... See more
Friendly service . Driver promptly took on the job of carrying the salt bags to my garage. One thing to remember is the area delivery diary, maybe a wait of several days if one just misses the... See more
Fast delivery, especially due to tablet salt being in shirt supply at the moment. They were also the cheapest around when buying 10 bags or more. Highly recommend and will be using again in the nea... See more
Company details
Information provided by various external sources
Block Salt, Tablet Salt, Granular Salt delivered and collected | Thatcham, Newbury, Reading, Berkshire, Oxfordshire, Hampshire and Wiltshire
Contact info
Terence House, 24 London Road, RG18 4LQ, Thatcham, United Kingdom
- 01635760017
- admin@willisandainsworth.co.uk
- thesaltshop.co.uk
4.9
Excellent
698 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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friendly and helpful delivery
May 24, 2024
Easy to order
Easy to order. The delivery was excellent and the man who did the delivery was very nice, polite and quick.
May 23, 2024
Delivered when promised.
The salt was delivered when promised, at the time suggested, then politely helpfully stacked were required.
May 23, 2024
Great Service
The Service was great as usual with the deliveryman taking the salt to make back garden storage area for me.
May 7, 2024
Was over 10 days I had to chase…
Was over 10 days I had to chase delivery driver apologise
April 24, 2024
Reply from The Salt Shop
Hi Derek thanks for your review. I'm really sorry you didn't find our service enjoyable. Our standard delivery takes upto 10 working days, not 10 days actual days. Your delivery was fulfilled within this time. The driver also went above and beyond our standard delivery terms by delivering your salt to you back garden not just the front of you property.
Easy to order and accurate date for…
Easy to order and accurate date for delivery. Delivery driver was very helpful and put the salt where I wanted it. Had to order 5 bags to make it worth while, that should last quite a while.
April 9, 2024
Nice staff: good service
Staff were amazing - with a good delivery. The only reason for not giving a 5 was that they did not meet the communicated delivery times - ( it was easter weekend) so understandable, but it would have been good to have received an email saying the order was not missed and would be delivered a week later
April 2, 2024
Pleasant staff and delivery on time and…
Pleasant staff and delivery on time and exactly where I wanted it.
April 4, 2024
This was the first time I’ve used this…
This was the first time I’ve used this company. The salt was delivered on time by very helpful and efficient delivery people.
March 18, 2024
Excellent service and very competitive…
Excellent service and very competitive price. Highly recommended
March 13, 2024
Delivered to your door.
February 20, 2024
Great staff
As always the person who delivered the salt was brilliant and stacked it up under the bench and was really helpful
Thank you
Derek Owen
February 28, 2024
delivery as expected on time
February 27, 2024
My order was delivered the next morning.
February 27, 2024
Good service
As previously easy to order and efficient delivery within expected time.
Over the last few years we have made several purchases and all have been executed well.
February 7, 2024
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