Banner for The Salty Fox

The Salty Fox Reviews 

314
TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 175 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and beautiful design of their products, especially watch bands, noting their comfort and stylish appearance. Many appreciate the vast selection, finding items that perfectly match their needs. The ordering process is often described as easy and efficient, with consumers highlighting fast and prompt delivery and good communication. However, some customers noted concerns about product durability, with reports of paint wearing off or coatings peeling. A few also found certain items difficult to resize or adjust, requiring effort despite provided tools. Additionally, some reviewers experienced delivery delays or orders not arriving as expected.

What people talk about most

Product

Reviewers mention positive feedback about product quality and design, with many expressing satisfaction with... See more

Quality

People report positive experiences with quality, with many consumers expressing satisfaction with the overall... See more

Delivery service

Consumers find delivery service to be positive, with many expressing satisfaction with the overall ordering... See more

Order

Clients share positive opinions on order, with many reviewers finding the ordering process easy, fast, and... See more

User experience

Reviewers highlight positive aspects of user experience, with many finding the website easy to navigate and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Thanks for the great product. Really appreciate the longer length silicone sports strap for my Apple watch. I need to be able to swim in the pool and the open water with confidence, plus tracking othe... See more

Company replied

Rated 5 out of 5 stars

My new band and screen protector are beautiful, and good quality. They look like I’m wearing jewellery. I like the elastic band very much as my previous silicone one wasn’t very secure, and could easi... See more

Company replied

Rated 5 out of 5 stars

Items ordered arrived quickly and were exactly as ordered. Pricing was excellent. Unfortunately one item was faulty, possibly damaged in transit. One email with a photo and a replacement item arriv... See more

Company replied

Rated 5 out of 5 stars

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how... See more

Company replied


Company details

Written by the company

We believe your Apple Watch should match your vibe—whether you're power-walking to Pilates, sealing deals in the boardroom, or sipping bottomless mimosas at brunch. Our bands, cases, and accessories let you switch up your style effortlessly, so it feels like a brand-new watch for every occasion. Ready for a glow up? Click the link to shop now!


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

314 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 92% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(314)

179 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Love my watch straps

Love my watch straps. Everything about the purchase was easy, fast and efficient. Very impressed with the tool provided at no extra cost to remove bracelet links if required and information on how to remove the links.
The Salty Fox delivered with style and I will definitely shop with them again.

May 25, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for your kinds words and support Celia!

Rated 5 out of 5 stars

Adore my new watch band

Adore my new watch band, love showing it off and sharing “The Salty Fox” website. Looking forward to my next purchases;)

April 1, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for the 5 stars Shiralee!

Rated 5 out of 5 stars

The site was very easy to navigate and…

The site was very easy to navigate and delivery prompt. I love my new watch band. Exactly as described and matches my Apple Watch perfectly. Highly recommend.

April 30, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for your great review Colleen!

Rated 1 out of 5 stars

Tarnished Earings

I ordered some earrings which tarnished only after two weeks, despite sending multiple photos and videos showing this, they claimed I needed to send more photos and move videos ( trying to avoid a refund I’m guessing ) would not purchase, earrings have gone in the bin. Waste of $$

April 21, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Sarah, thanks so much for taking the time to leave your review.

As outlined we do offer a 12 month warranty on all orders. As part of this process we do require either images or a video to confirm the product fault.

As discussed the images provided are either out of focus or blurry meaning we could not confirm the fault. If you can get back to our team with the required images to confirm then issue then we can happily assist you further with this matter. Wishing you a great day!

Rated 5 out of 5 stars

Quality products!

Quality products!
I absolutely love my Apple Watch band. The colour match is perfect and the customer service experience was fantastic. I will definitely purchase more products from this store.

January 27, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for your fantastic review Veronika!

Rated 5 out of 5 stars

Great service great products!

Great service and I am very pleased with your product.
I would recommend your company to people with confidence.

April 17, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for the 5 stars Elaine!

Rated 5 out of 5 stars

Great service .

Great service .. lovely product

April 26, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for your support Jen!

Rated 5 out of 5 stars

I’m thrilled.

I’m thrilled.
I had been bombarded by numerous companies in my feed and ultimately chose Salty Fox.

I could not be happier.

It’s a quality piece, delivered in good time with great communication.
Exactly what I had hoped.
Thank you.

April 4, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

So happy to hear about your positive experience Celine!

Rated 5 out of 5 stars

I am in love with it

I am in love with it!
It’s very good quality, perfect colour description, customer service, packaging. I am very happy customer.
I also gave a review at the FB. They asked if I was satisfied and if can trust!
💯. Thank you for my beautiful Apple Watch strap.
Erika🤍
Some point in April 2026

April 15, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for your fabulous review Erika! Really appreciate your support!

Rated 5 out of 5 stars

Just love all the products I have…

Just love all the products I have purchased from you. The quality & range is great.
Delivery was sooo fast! I don’t know how you do it. 😊

April 27, 2026
The Salty Fox logo

Reply from The Salty Fox

Thanks for the 5 stars Karen!!

Rated 5 out of 5 stars

I have been wearing my Apple watch…

I have been wearing my Apple watch every day since I bought the new watch strap, I love it. The magnetic strap makes it so easy to put on. Seamless order and quick delivery and I appreciated the message from Hangatu.

May 3, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for the glowing review Rina!

Rated 1 out of 5 stars

I don’t even think they deserve one…

I don’t even think they deserve one star. I purchased a chunky gold band which started peeling within two days and git scratches on it with the slightest touch. Within weeks half of the gold had gone and the band left a dark grey mark around my wrist every time I wore it. I don’t do anything that causes it to be hit nor dies it get tough treatment. I’ve had several other bands from Bandify and have never had an issue. It’s worse quality than Temu and tens times more expensive! I will never buy from them again. A friend also purchased a band which broke within a month. Such crap quality. I wish I could add photos to show how bad it is!!

February 2, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Karen, thanks so much for taking the time to leave your review. We are so sorry to hear about the issue with your band. If you could please reach out to our team on info@thesaltyfox.com.au with conformation of your order number we would love to assist you further with this matter!

Rated 4 out of 5 stars

Very nice blue watch strap arrived in a…

Very nice blue watch strap arrived in a nice package though had to wait for granddaughter to attach , thank you

March 26, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Hi Gloria! Thanks so much for your review! If you ever need assistance in the future please always feel free to reach out to our team on info@thesaltyfox.com.au for assistance!

Rated 5 out of 5 stars

My order arrived quickly and in tact

My order arrived quickly and in tact. Love my new silver leather watch band and matching bumper cover.

April 20, 2026
Unprompted review
The Salty Fox logo

Reply from The Salty Fox

Thanks so much for the 5 Stars Rose! Great to hear you are happy with your new band and bumper!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look