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ThesheffieldmusicstoreReviews 

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TrustScore 3 out of 5

3.2

Audio Visual Equipment Rental Service
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Company details

  1. Audio Visual Equipment Rental Service
  2. Hi-fi shop
  3. Music Store
  4. Home Audio Store

Contact info

3.2

Average

TrustScore 3 out of 5

1 review

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3.2

All reviews

(1)

1 review in the last 12 months

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Rated 1 out of 5 stars

Lousey Customer Service

Was at their checkout to buy a £300 amplifier they had on their website, emailed them to check what courier they were going to use as it just said "Express delivery £6.99". I needed to check as many just dump packages outside the front door, and I have had parcels stolen previously.

7 hours later I emailed them again as I was still waiting to buy. Never had any reply to either email. I therefore made the purchase from another seller I had used before, as given their lack of customer service, had there have been an issue with the product I would have zero confidence in them even replying to me given the poor experience I had had with them.

EDIT, 27 November 2025 - still have had zero response to the emails

November 19, 2025
Unprompted review

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