My experience in this is good there staff is very well guided me when i have problem they are kind and helpful because i was confused now im very glad thanks to them
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Absolute scam. Was conned into signing up. By the time we stopped the debit card they had taken 4 in one month, totalling GBP71. It looks as if most of the others writing reviews were in the same b... See more
The support answered my question in a few days even though i wrote the messagge in my language (italian and not english). Not just that, they Also solved the problem that I had reguarding a “not inten... See more
I have been asking for Immediate help with my membership issue, but only Nora was able to help me! I am very thankful to her, she did an amazing job!
Hasn’t replied to negative reviews
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Paula was great and helped with my…
Paula was great and helped with my esaclation
Declan is goated
ShoesFab Is a S.C.A.M
This site is scamming once they are done they give fake promises of a refund only if you write a 5 star review here in trust pilot. All these nice goody reviews are farmed by individuals they begged for 5 star reviews.
Trust pilot doesn't have option of uploading pictures i would have but below is a copy paste of the mail Shoes Fab sent:
(BELOW MAIL FROM SHOES FAB)
To proceed with the remaining refund and ensure your details are cleared, we kindly request your prompt confirmation and cooperation of deleting the comments. Once we receive your confirmation, we will immediately process your refund to finalize this matter.
Open this Trustpilot links: (they linked my bad review here)
Your cooperation in this matter would be greatly appreciated, as it allows us to maintain an accurate and fair representation of our services. Please get back to me with your confirmation of removal. I await your response soon.
Thank you for your attention and cooperation, and please feel free to reach out if you have any questions or need assistance.
Accept my regards,
Curtis - Escalation Management Team
Precision in every solution - [Support #01]
Killing you zara for my zara for…
Killing you zara for my zara for experience with you and your reactivity with the site thank you for everything
The person who emailed me
The person who emailed me, helped tremendously. I didn't subscribe to this account and I was helped with cancelling the account and everything else
As soon as possible
Issue is being handled well, Helpful support, Emily reached out to assist 🙂
The shoesfab is a complete scam
The shoesfab is a complete scam. They offer a product that you don’t receieve. They keep withdrawing money from your account.
You have to change you creditcard etc.
This is a scam company listen in Cyprus.
Alero is in touch and helping to…
Alero is in touch and helping to resolve the issue
Ahlby has helped me fastly with my…
Ahlby has helped me fastly with my problem.
Claire is in touch and helping to resolve the issue"helpful assistance…
Issue managed well",Helpful assistance Claire reached out to assist
Very good customer service
Customer service Emillia is patient and very professional. They provide very good service base on the situation. The resolution was processed immediately. Alero, on the other hand, also assure that the resolution will be processed accordingly.
Phoebe contacted me👍
Jeremy help solve my problem in an…
Jeremy help solve my problem in an efficient manner
Good Customer Support by KAI
good service from Paula
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