The Shoppies Reviews 

63
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 49 reviews, most reviewers were somewhat happy with their experience overall. Customers frequently mention that the product quality, vibrant printing, and fabric feel exceptionally premium and durable. Many people also appreciate the prompt delivery service and secure packaging when ordering their favorite custom sportswear items. Consumers note that the sizing is generally accurate, making it a very reliable destination for football kits. Some reviewers were not happy with significant delivery delays and a complete lack of communication from customer support. Other consumers reported frustrating experiences where wrong items, incorrect shirt sizes, or delayed replacement orders were received after paying upfront.

What people talk about most

Order

Reviewers highlight ambiguous aspects of order experiences, ranging from severe dissatisfaction to high... See more

Delivery service

Customers consistently note ambiguous experiences with delivery_service, as feedback on delivery times and... See more

Product

Reviewers mention positive feedback about product quality, highlighting that the fabric and stitching are... See more

Quality

People report high satisfaction with the overall quality, highlighting excellent fabric, stitching, and... See more

Response time

Users describe profound frustration with response times, frequently highlighting that messages sent via... See more

Reviews shaping this summary

Rated 2 out of 5 stars

They are so slow with communication I've called them so they call reply and yet I get reply from them after 2 days They said it'll be delivered in 4 days and after 8 or 9 days I get to know that my... See more

Rated 1 out of 5 stars

I have ordered in this website a custom shirt and it has been more than 3 weeks. They told me to pay Rs. 1350 in advance and i have done. Now they are NOT RESPONDING, and telling me custom orders take... See more

Company replied

Rated 1 out of 5 stars

They dont reply they delay it over a month their business is one of the worst ive seen dont even have the audacity to reply and cant give me an awnser for when my product will be delivered. Dont recom... See more

Company replied

Rated 1 out of 5 stars

Extremely bad customer service they delay everything. There product are cheap printed copies and sometimes look fake as colours don't match original.


Company details

  1. Sportwear Manufacturer

Written by the company

The Shoppies started in 2017 as an online store and has grown into one of Pakistan’s leading sportswear brands. At theshoppies.pk, we offer a wide selection of sportswear and related products, catering to diverse needs and budgets. Over the years, we have also established ourselves as a top sportswear manufacturer, proudly delivering premium-quality sports uniforms to customers worldwide.


Contact info

2.8

Average

TrustScore 3 out of 5

63 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 25% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

2.8

All reviews

(63)

48 reviews in the last 12 months

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Rated 1 out of 5 stars

First they do no reply your message and…

First they do no reply your message and then do not customize it correctly and don't also give the money back. dhoka de Diya mujhe to is ne apni marzi ki customisation Kar Di jabke Maine 100 dafa clear Kiya tha pehle ke aisa Karna hai

April 29, 2024
Unprompted review
The Shoppies logo

Reply from The Shoppies

Hi Ammar,
Please share your order details at info@theshoppies.pk or WhatsApp +923369264264

Rated 1 out of 5 stars

Fraudsters ... sent wrong item and dont take it back

I ordered England cricket shirt and they sent me wrong item. Even the size was loose. Their CS promised me that they will arrange return but never did. I even tried to contact their CEO on linked in but that guy is also a fraudster. Never ever buy from them.

April 13, 2023
Unprompted review
The Shoppies logo

Reply from The Shoppies

Hi Faheem,
As per my check, our team explained to you the exchange/return process and also shared with you the document link but you refused to proceed with the exchange process.

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