The Shutter Tree Reviews 124

TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 55 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and friendly demeanor, highlighting the exceptional service from initial consultation to installation and aftercare. People are particularly impressed with the high quality of the products, including shutters and blinds, noting their aesthetic appeal, durability, and transformative effect on their homes. The user experience is frequently described as smooth, efficient, and stress-free, with many appreciating the team's attention to detail and tidy work during installation. Consumers often mention the excellent value for money and the personalized approach taken by the team, who offer knowledgeable guidance without pressure. Many reviewers express their intention to use the company again and enthusiastically recommend them to others, often highlighting the positive experience of working with an all-female team.

What people talk about most

Staff

Reviewers highlight positive aspects of staff. Customers consistently praise the team's professionalism,... See more

Service

Clients share positive opinions on service, consistently praising the excellent customer service,... See more

Product

People report positive experiences with product, expressing delight and satisfaction with the quality and... See more

Quality

Reviewers consistently express high satisfaction with the quality of products. Many customers praise the... See more

User experience

Users describe positive interactions with the overall experience. Customers consistently highlight the... See more

Reviews shaping this summary

Rated 5 out of 5 stars

We chose the Shutter tree over Everyone else due to their competitive pricing but mainly the consultation by Amaya which was very professional. We had blinds and shutters and I can speak highly enou... See more

Company replied

Rated 5 out of 5 stars

This is the third time we’ve used The Shutter Tree for both blinds and shutters and honestly we wouldn’t go anywhere else. You’ll get honest and very fair pricing, help and patience choosing the right... See more

Rated 5 out of 5 stars

We originally had shutters fitted on all our bedroom windows and the living room and had a blind fly screen combination on our bi-fold doors. At the time we didn’t think we needed a shutter in the ba... See more

Rated 5 out of 5 stars

From start to finish, The Shutter Tree were so friendly and professional. They came round to measure, showed me a variety of styles, and fast forward 10 weeks and my beautiful shutters have been insta... See more


Company details

  1. Blinds Shop
  2. Curtain Supplier and Maker
  3. Wholesaler

Written by the company

The Shutter Tree -supply made to measure window Shutters & blinds, with over 21 years experience, we offer a professional, honest and trustworthy service offering beautiful quality wooden shutters. Owner Amaya Reynolds has worked for all the major window shutter & blind suppliers, & together with her team of 6 female installers & office staff, they are here to offer you that attention to detail you require. We have a solid working relationships with our manufacturers. Call us today for a free no obligation survey. We offer Window shutters Blinds - manual and remote control Fly screens Night screens - total blackout Window film


Contact info

4.9

Excellent

TrustScore 5 out of 5

124 reviews

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Rated 5 out of 5 stars

I chose The Shutter Tree after reading…

I chose The Shutter Tree after reading the reviews about a woman owned business and I was not disappointed. Amaya visited our home to discuss our requirements and measure up to provide a quote and we didn't bother to get anyone else in. Her knowledge is exceptional, her customer service is first class and the products are amazing. The Shutters were fitted by Blaire a perfectionist we couldn't have asked for more. If you are considering having Shutters fitted get Amaya along to give you a quote you will not be disappointed. Thanks team

March 10, 2025
Unprompted review
Rated 5 out of 5 stars

A friendly service

Amaya came to my home to advise and measure for new blinds. It was easy to order my new blinds. I was kept informed as to delivery and to fixing. Fixing was efficient and clean and I am happy with installation and operation. More than happy to recommend this local business.

March 13, 2025
Unprompted review
Rated 5 out of 5 stars

The ShutterTree

Amaya came down to my new property and measured and helped me decide on layout and colour.
She is very professional and knowledgeable.
The shutter arrived in good time but I delayed them from fitting for a while as decoration wasn’t complete. Again this was no problem to them. I was kept informed on every detail time scale etc.
then finally it was Shutter day and the lovely Frank came with my whole house of shutters.
He was a pleasure had a smile on his face all day. That might have been the sausage sandwich. But he worked so hard and tidily. It was a long day for him but it was a perfect fit.
I couldn’t recommend The Shutter Tree more it was a seamless experience and a perfect job.
Thank you Shutter Tree.

March 8, 2025
Unprompted review
Rated 5 out of 5 stars

Best service!

Fantastic service from start to finish. I wish every service provider was as good as Shutter Tree. My shutters look amazing. Don't go to any other blind company. Great pricing, excellent communication and blinds fitted neatly and effeciently. 10/10. Thank you Shutter Tree team - Amaya, Dave and Blair.

February 19, 2025
Unprompted review
Rated 5 out of 5 stars

5 stars plus

The moment Amaya visited and talked me through my options I knew I was dealing with a professional and the end result has confirmed that.
From ordering to installation I was kept informed of progress by Victoria who always went the extra mile to help answer any questions. Even on installation day she telephoned with an expected arrival time.
The fitters, Dave and Briony, were fantastic. Very friendly, informative, clean and tidy - a pleasure to have them working in the house.
From first visit with Amaya through to installation I have received a professional and friendly service with a quality product.
I am delighted with the new shutters and would certainly have the company back again.
Many thanks to you all.

February 5, 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic company

We couldn’t be happier with our new shutters! From the initial inquiry to the final fitting, the service was impeccable. Amaya, the owner, was an absolute pleasure to deal with—friendly, professional, and incredibly knowledgeable. She guided us through the entire process with ease, making us feel confident in our decision.

The shutters themselves are absolutely stunning and have transformed the look and feel of our living room, adding both elegance and warmth. The attention to detail and quality craftsmanship are evident, and the installation was smooth and efficient.

We are beyond satisfied with the entire experience and wouldn’t hesitate to use their services again in the future. Highly recommend this company to anyone considering shutters—thank you so much!

January 13, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing Shutters and Experience

We are lucky to have been visited by Amaya and her team before Christmas to have shutters fitted to our bedroom. What a wonderful experience from start to finish - from the initial phone conversation with Amaya, we felt reassured that we had made the right choice. We were supported in making the correct choice of material, colour and style, with Victoria also available via phone and text to confirm choices. The shutters arrived as scheduled, with Simon fitting them. They look stunning, and we can only thank Amaya for her support along the way. Fantastic service and product, will definitely use The Shutter Tree again in the future.

October 29, 2024
Unprompted review
Rated 5 out of 5 stars

Great company

We decided to ditch the curtains and have blinds instead for the front of our house. After reviewing several companies we decided on The Shutter Tree. We are so glad we did. They were extremely efficient and professional and our blinds look fabulous.

December 18, 2024
Unprompted review
Rated 5 out of 5 stars

Love our shutters from The Shutter Tree…

Amaya and the team at The Shutter Tree were a dream to work with, making the whole process easy and enjoyable from initial quote/measure, to installation. Communication was good and the team were always quick to respond. We got the front windows of our property done and are so pleased with them, that we will be coming back to The Shutter Tree for more in the new year! 😁 thank you!! 🤍

November 29, 2024
Unprompted review
Rated 5 out of 5 stars

So glad I went ahead …

I had toyed with the idea of shutters for my bay and front bedroom window for some time. I got in 4 different companies to quote for the work. The prices varied quite a bit, but the overriding reason I chose The Shutter Tree was the fact that there was no stress about it. It was a calm process.

I had been told by two companies that my upvc sliding sash windows in my bay window weren't suitable for shutters because there was little or no recess and not much in the way of a cill either. This confused me, because Amaya never batted an eyelid about the windows being problematic. I nearly didn't go ahead with getting them done. I got back to Amaya who said they'd be perfectly fine, gave me measurement of the frame dimensions and with the use of an wooden offcut I was able to see how far they would protude into the room. Armed with this information I decided to go ahead with the installation. I'd already decided that if I were to go ahead that The Shutter Tree would get the work. I'd been given lead times for the work to be carried out. These were very accurate.

Yesterday my shutters were installed. I am so glad that I decided to go ahead with them they dress the windows perfectly. The fitter removed my venetian blinds as I am not able to do this myself due to a medical condition. No other company was willing to do this. He also brought the upstairs ones downstairs for me, and collected up all the fittings also. I've also learnt how to fill in the small holes left by the removal of my blinds. After seeing the fitter use it on my blinds where fittings were put in, this was to cover small pin holes.
Great service all round from beginning to end.

November 19, 2024
Unprompted review
Rated 5 out of 5 stars

Custom shutters

From start to finish, the process was flawless.

Our custom made shutters were made perfectly, communication with the company was easy simple and quick and they even replied to me multiple times out of office hours via WhatsApp!

When the shutters arrived they were fitted professionally, quickly with no mess or damage.

I can’t explain how happy my partner and I are with the new shutters.

October 31, 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant shutters excellent service

We had our shutters fitted today and we are so impressed with the quality and service we received. From our consultation to the instalation everything run smoothy. Thank you so much to Amaya and her team, friendly and professional at all times. I can not recommend enough, our shutters are brilliant and look amazing in all our rooms.

October 25, 2024
Unprompted review
Rated 5 out of 5 stars

A perfect service

Great service, very smooth. Initial design advise very comprehensive and certainly helped us make the right decisions. Installation was well organised and fast, no messy. Would absolutely recommend cost competitive and on point. Excellent

October 1, 2024
Unprompted review
Rated 5 out of 5 stars

Smooth and easy process

Smooth process from start to finish. The team talked me through the blinds and shutters options, measured up the space and ordered my pieces the same day. Install was done in a few hours and the shutters look great! I liked that you could customise the shutters in every detail - width, colour, hinge colour etc. I love my new shutters!

October 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great Shutter Company.

Great knowledge by Amaya on what shutters would work best for us. Victoria in the office was great too. The fitter did a great job, took all the rubbish away and cleaned up afterwards. A great price too compared to other companies.

September 12, 2024
Unprompted review
Rated 5 out of 5 stars

Such a fabulous service from start to…

Such a fabulous service from start to finish. Amaya clearly knows her stuff and was talking me through all of the different options and frame sizes and gave advice on what would look better with my windows. She measured up and they fitted perfectly. The fitters tidied up and took away all the rubbish and cardboard. My blackout screens are awesome and keep out the spiders so I can keep my windows open. The shutters in front of the blackout screen look beautiful. So, so pleased and great value too.

September 18, 2024
Unprompted review

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