Shampoo and conditioner was very good
Shampoo and conditioner was very good. Turned my hair frizz free, silky, shiny and smooth. Use it gently for better result. It nourishes the hair. Go for it.. Worth of money ❤️
May 10, 2025
Unprompted review
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Company details
Written by the company
Silk Essence is a trusted name in natural and professional hair care, offering a wide range of products enriched with Biotin, Keratin, Collagen, and nourishing oils. Our collection includes moisturizing shampoos, repairing masks, lightweight hair oils, and advanced salon treatments that target every hair concern – from damage repair and split ends to hydration, frizz control, and straightening. Designed for all hair types, Silk Essence combines science-backed formulas with natural ingredients to deliver healthier, smoother, and shinier hair. Experience the luxury of salon-quality hair care at home with Silk Essence.
Contact info
1113, Shilp Zaveri, Near Iconic Shyamal, Shyamal Cross Road,, 380015, Ahmedabad, India
- 8780630958
- info@thesilkessence.com
- thesilkessence.com
3.4
Average
3 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
People also looked at
Disappointing Results and Misleading Claims – Not Worth the HypeI had high hopes for the Silk Essence…
I had high hopes for the Silk Essence Vegan Nanoplasty Hair Treatment after seeing it advertised as a safe, formaldehyde-free alternative to keratin treatments. Unfortunately, my experience was far from satisfactory.
First, the application process was overly complicated and time-consuming, especially compared to traditional smoothing treatments. The instructions were vague, and I ended up needing professional help just to make sure I was doing it right.
After following all steps to the letter, I expected silky, smooth hair as promised – but the results were underwhelming. My hair felt dry and coated rather than nourished, and the frizz came back within a week. There was no noticeable straightening effect, and the texture of my hair actually felt worse in some areas. It seemed like the product just sat on my strands without truly penetrating or conditioning.
Even though it’s marketed as a “vegan, damage-free” formula, I noticed increased breakage and split ends over the next few weeks. My scalp also became itchy and slightly irritated, which is surprising for a product that claims to be gentle and natural.
For the price, I expected something far more effective and nourishing. Sadly, this treatment did not live up to its claims and left my hair in worse shape than before. I would not recommend Silk Essence Nanoplasty, especially if you're looking for real smoothing or damage repair. There are much better options out there.
Brand owner of the Company Chirag Patel is also a manner less person, he don't know that how to talk with a women.
I don't have any option so i am giving 1 star otherwise i will give minus ranking for this brand and it's product.
May 1, 2025
Unprompted review
Reply from Silk Essence
Hi Sangeeta,
Thank you for taking the time to share your feedback. We’re truly sorry to hear about your experience with our Vegan Nanoplasty Hair Treatment. Your concerns regarding the application process, results, and scalp sensitivity are important to us, and we take them very seriously.
At Silk Essence, we are committed to creating safe, effective, and nourishing treatments. While many of our customers have had positive results, we understand that each individual’s hair type and scalp condition can respond differently. We will be reviewing your feedback with our product development and training teams to ensure clearer application guidance and improved user experience.
We truly value your input, as it helps us improve and continue working toward providing high-quality, safe haircare solutions.
Warm regards,
Team Silk Essence
Intense hydrating shampoo
It was great experience with Intense hydrating shampoo.affordable price with good result also my hair is very smooth and shiny after using silk essence professional hair treatment product.
August 24, 2025
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.