The Sill Reviews 321

You can better coordinate the delivery of the actual plant and the pot. I haven’t seen the items since it was a gift, but it was embarrassing for the recipient to receive an empty pot first.

The first shipment was damaged in delivery. Customer service responded promptly and sent me a new order.

good communication. beautiful plant

The plants were delivered on their side. Dirt was spilling out the box, left a huge mess.

The plant arrived with 4 of 7 leaves damaged. They were bent to fit in the box and have dried creases and holes. Pretty unhappy with such an expensive purchase. I just hope the plant makes it.

I like my plant, but it is huge! I am worried about the leaves being cracked and brown.

Great buying experience! Plants arrived healthy and well-packed. There was also a wonderful selection on the site. Based on the included care cards, my beautiful plants have been THRIVING in my care (and I am by no means a plant expert). Super happy with my experience and will DEFINITELY buy from The Sill again.

Plant came on time and well packed

Delivery was on time. The only problem is that the tree is losing quite a few leaves. It was a gift for my granddaughter. She wrote to you and sent a picture of the tree. She was told that it looked healthy, but it is still losing leaves.

Great plant, shipped very carefully. Arrived perfectly.

I would like directions for the plant stand and the screw that came with it

Some of my plants dying.

Plants look fine but two of my plants were delivered without the ceramic pot that I chose to go with the plant and paid for.
My cactus was delivered completely tipped over and unrooted from the soil. Not to mention I paid $346 for 4 plants

I ordered the spiral cactus and this was a gift for my husband’s birthday. It arrived in the most careful and easy to open packaging. He absolutely loves his gift and we will definitely be ordering againin the future.

Some bugs on tree

On time and in great condition

Love the sill! Wish there was a way to request discreet packaging. I’ve been forbidden from buying any more plants 😂

My plant arrived very quickly, was wrapped nicely, and required no setup! it looks like a lovely plant and im so excited to have it :)

The plants arrived in a timely manner. They were well packed, hydrated, and the leaves were beautiful and healthy. Both plants have new growth. Very happy with the order.