I have order a product and never received it. The Shop tracking says it was delivered to Epping and I live in Bellbird Park Qld. I feel I have been completely ripped of and will not deal with this co... See more
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Website easy to navigate & as was ordering. My items were packaged carefully, dispatched promptly & arrived in Perth very quickly (Express Shipping option). TSSC have a very extensive range of h... See more
I love The Skin Science Company! I’ve been ordering regularly from them for a few years now and they’ve consistently delivered high quality products, timely delivery, fair prices and great service.... See more
Beautiful, pure oils that are well priced. I'm pleased I purchased the larger bottles, the peppermint oil is keeping the ants away nicely. Excellent communication, and super fast delivery. I couldn... See more
Company details
Written by the company
Affordable, High-Quality Australian Skincare You Can Trust At The Skin Science Company, we believe that premium skincare should be accessible to everyone — without compromising on quality. Proudly based in Melbourne, Australia, we specialise in affordable, science-backed skincare products made from locally sourced ingredients. By buying in bulk and using minimal, eco-conscious packaging, we're able to deliver effective formulations at honest prices. Our approach is rooted in transparency, simplicity, and integrity. Each product is thoughtfully formulated to nourish and support your skin using ingredients you can understand and trust — no gimmicks, no inflated markups. Whether you're shopping for natural skincare oils, hydrating serums, or DIY raw ingredients, The Skin Science Company is your go-to source for Australian-made skincare essentials that combine value and performance. Join thousands of Australians choosing smart skincare that works — because great skin shouldn’t cost the earth.
Contact info
12/543 Cooper St, Epping, 3076, EPPING, Australia
- customercare@theskinsciencecompany.com.au
- theskinsciencecompany.com.au
4.5
Excellent
307 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 50% of negative reviews
Typically replies within 24 hours
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The products are very nice
The products are very nice, I love them so much but like last time, I wanted large 500ml pump bottles and was disappointed that it was split into two 200ml bottles and a small 100ml bottle. The inside of the package it was delivered in was also wet. The product was properly sealed so it didn't seem to leak…
April 19, 2024
Scam and charged my credit card
Scam and charged my credit card, no clue how my information was obtained.
April 28, 2024
Unprompted review
Reply from The Skin Science Company
We're very sorry to hear about this issue. It seems your card details were used in a fraudulent transaction on our online store. Please be assured, we did not charge your card, but it was entered into our system by someone else. The order placed was not shipped, recognizing the potential fraud.
For your security, we recommend contacting your card issuer immediately to report this unauthorized use and to explore any necessary fraud protection measures. If there's anything further we can assist with to resolve this matter, please let us know. Your security and trust are paramount to us.
High quality prodicts…
I love your products and their high quality.
The bottle for the 100mls is so much better than the soft bag.
Well done.
✨👍🏼🙏
March 23, 2024
Good products & realy good service.
Good products & realy good service.. legit company do deliver quality products to customers on time & giving good discount ..
Let’s support Australian companies most are legit unlike Chinese companies who been known with bad customer service & in dishonest companies who just money grab..
I’m 100% please with you guys & keep up a good work.
March 23, 2024
Amazing products.
Product, service and delivery times all first class. So happy I found the skin science company.
February 20, 2024
Highly Recommend
Seamless order with fast delivery and great quality product. Highly recommend!
February 16, 2024
Incomplete order ,took 8 days to arrive…
Incomplete order ,took 8 days to arrive ,when complaint was lodged a patronising reply was given .
February 17, 2024
Unprompted review
I love the castor oil!
I love the castor oil! I use them for my aftercare packages for my clients :)
Definitely recommend xx
January 24, 2024
The wrong oil was sent and it’s been a…
The wrong oil was sent and it’s been a pain to get it corrected as I’m an older person
January 20, 2024
Overall good experiences
Love their vitamin e oil. Reasonable prices. Delivery is always fast. Good communication. No over the top marketing/emails.
January 18, 2024
Great products 👌
November 27, 2023
Service was very fast 4 work days…
Service was very fast 4 work days delivery
the products were of the best quality.
November 20, 2023
Highly recommended skin care company
Fabulous products, great pricing. excellent customer service. my go to for skin related products every time
November 25, 2023
i was so happy to discover you
i was so happy to discover you! beautiful oil base products and infusions.. made my work and products better thank you
November 22, 2023
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