Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
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Very disappointing. Ordered my product on the 6th August & still not received even though my money was taken immediately. I have spoken to the courier who’ve informed me they are still awaiting the co... See more
Company replied
Fab product!! Bought the Citronella soap sponge twice now for our holidays to Greece,normally I would have at least 10 mosquito bites,never got bit once while using these sponges,would highly recommen... See more
Ordered 2 soap filled sponges with citronella to deter the mosquitos in the maldives, didn't see any so presumed they worked. Lasted all holiday, smelt lovely. Really lots of soap in them, well worth... See more
I ordered the advent calendar and Christmas selection of bath bombs . On every order I have had Soap gal has done there best to get the orders out on time,prompt delivery ,great reassurance (due to la... See more
Empowering women to feel good through the love of fragrance; On their skin & throughout their home. Supplying unique skincare & home fragrance scents you won't find at many other retailers.
OFFICE 2 - APE - 1 PENNINGTON STREET, M28 3LR, Manchester, United Kingdom
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My order arrived when it said it would. I ordered a citronella sponge and a millions sponge and they both smell amazing. I will definitely be ordering again
I ordered a mystery box and
I really loved the wax melts, the fragrance is really strong and long lasting, also love the soap sponge and shampoo bar. My box was a mixture of home fragrance and skincare and all the products smell amazing. There were a lot of products in the box too.
Ordering was quick and easy. Will definitely order again.
The products are absolutely amazing and smell incredible and the mystery box WOW such good value
I received my mystery box today wow to say I'm chuffed is an understatement had everything in it lol face serum body butter showergel soap sponge and loads more highly recommended will be purchasing more kf these xx
Fantastic products as always. Beautiful scents, no harsh chemicals or perfumes. Fast delivery and always a pleasure ordering from them. I use both bath and wax melts. My go to for both, better than lush!!
My boy loved the prime bath bombs i will be ordering again.
A lovely product ( lip balm) great price. Prompt dispatch.
Not very quick delivery
Bit disappointed with smell from these … as in lack of smell …
Rather nothing at all !
I was a bit disappointed in the mystery boxes as I had got previously and they were very good
Brilliant smell, really moisturising - I love these soap sponges so much. A much needed mini spa in my home. The only disappointment I had is that the sponge inside seems to be a normal plastic sponge, and from the information on the site about sustainability I assumed differently.
The product smells and works great. But the wait was quite a wait . Am lead to believe that it got caught up in the mail etc for late delivery so fingers crossed when I purchase again which I will hopefully 🤞 it will not nearly be a months wait.
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