The Spark Company Reviews 

1,322
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Looking at 267 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality of the products, from clothing to gift items, noting their durability, comfort, and soft materials. Many people highlight the unique and meaningful designs and messages, appreciating the company's values. Reviewers frequently commend the fast and efficient delivery service, with orders often arriving quickly and on time. The customer service team is also widely regarded as friendly, helpful, and highly responsive, providing excellent support. However, some people mentioned experiencing issues with their orders, specifically a lack of confirmation after payment or items not being delivered, alongside difficulties receiving responses to inquiries.

What people talk about most

Product

Consumers find product to be positive, with many praising the exceptional quality, soft materials, and... See more

Quality

Users describe positive interactions with quality, frequently highlighting the outstanding quality, fit, and... See more

Delivery service

Customers consistently report positive experiences with delivery service, often highlighting its speed and... See more

Order

Customers consistently note positive experiences with order, highlighting the ease of ordering and the... See more

Customer service

People report positive experiences with customer service, often describing it as outstanding, exceptional,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I've purchased multiple items from The Spark Company and have not been disappointed once! I love the product designs and messages and all the work that goes into producing quality clothing and gift it... See more

Rated 5 out of 5 stars

Fantastic customer experience and great products. I ordered some stuff from Italy as I enjoyed the sentences. I wore the Equal pay for MRS Santa sweater at my company new year eve and all the women in... See more

Rated 5 out of 5 stars

Last year ordered two tanks for myself and my daughter for Christmas - still love wearing them! So this year got another tank and funny socks! Love the empowerment and positive girl energy! Will conti... See more

Rated 5 out of 5 stars

Been buying their Ts for yonks. Designs are mega, quality and cut are really good too, the culture is positive and the company is supporting a much needed cause. What more could you ask for? Oh yeah,... See more


Company details

  1. Clothing Store
  2. Fashion Accessories Store
  3. Printed Clothing Store

About The Spark Company

Written by the company

Female Founded, Female Run. Welcome to Spark, a community for anyone who believes in the radical notion that everyone should be treated equally.

We know that ethical shopping is important to our community, and we ain’t no pump and dump brand. We’re all in, meet your parents, stand outside in the rain with a speaker above our head kinda into this, and we want you to be too.

For us, this is much more than slogan tees. From the beginning we wanted Spark to be a community that paid it forward, championing the causes and brands that aligned with our values. Our products are about expression and finding your voice, but we wanted to be about action as well, that’s why we’re proud to be donating part of our profits to charities close to our team’s hearts.

Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 28% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(1,322)

267 reviews in the last 12 months

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Rated 5 out of 5 stars

Incredible PJs

Purhased some PJs after coming across the company when Googling for some new PJs. So glad I found the site - my new PJs are my absolute favourite, they really are just perfect in every way - and I would LOVE it if you started doing some more designs (Medusa PJs would be awesome). Order was dispatched promptly, arrived quickly, packaged nicely - just overall a lovely, flawless experience. Please consider the Medusa PJs!🖤💜

January 21, 2026
Unprompted review
Rated 5 out of 5 stars

They don’t sell Sparks

Buying clothing (& other cool stuff) online can be such a soul sapping experience. So I was pretty damn happy when I placed a couple of orders with The Spark Company, first for a friend and then for myself. I couldn’t see my chosen item in my preferred colour so I contacted the shopping assistant, expecting an annoying AI bot, thankfully it was a lovely human being who went way beyond my expectations and organised everything with the printing department and then continued to send me updates until my orders had been delivered. On top of that, I just really dig their products and their business model. “Smash the Patriarchy, not the Avocado” as no one said. Ever.

January 5, 2026
Unprompted review
Rated 5 out of 5 stars

Black tshirt with lightening bolt

Great quality embroidery on the Lightening bolt black tshirt.
Usually a UK size 14-16, bra size 36E, and the size medium fits me perfectly; not too baggy at all. Delivery to Belgium was quick via Bpost and no extra duty to pay. Will be back for more!

January 24, 2026
Unprompted review
Rated 5 out of 5 stars

Best customer support I experienced in a long time!

Best customer support I experienced in a long time!
When I had an issue with my initial delivery (not caused by The Spark Company but the delivery service), the customer service was super friendly, helpful and fast. I then had to change a sweater and it was no problem - everything worked out well. I love the products!

January 19, 2026
Unprompted review
Rated 2 out of 5 stars

I spent £240 on Xmas presents

I spent £240 on Xmas presents, my girls chose your company. I want £60 refund on two items………
Can’t get blood from a stone. I sent the items back 23/12/25 proof of posting by Royal Mail and sent them securely wrapped. They say they can’t find them. I will never ever recommend or use this Company again, so unprofessional. Yesterday they said they couldn’t find my return. I ask ‘how many returns did they have!!’
Today they found it after my review. Amazing. I’d say get your act together Spark ladies.
They take your money quickly, but poor after sales. Beware I have my refund now but…. After kicking off!
Susan

January 14, 2026
Unprompted review
The Spark Company logo

Reply from The Spark Company

Hi Susan,

Thank you for taking the time to share your feedback with us. We truly appreciate hearing from our customers, as it helps us identify opportunities to improve.

I’ve reviewed your case and can confirm that your return was received, processed by our warehouse, and refunded within our standard 10–15 business day timeframe for returns and exchanges. Please note that this timeframe begins once the return is received by our warehouse, not from the date it is shipped back.

As you can imagine, the holiday season and the weeks that follow are our busiest time of year, with a high volume of returns and exchanges being processed. Even so, there was no delay in issuing your refund in this instance, and the funds should be reflected very soon.

We sincerely apologize if the process took longer than you expected. Please rest assured that we are always reviewing our procedures to see where improvements can be made, including ways to shorten processing times during peak seasons.

Thank you again for your patience and understanding. We wish you all the best and hope to have the opportunity to serve you again in the future.

Bests,
Judy

Rated 5 out of 5 stars

"Amazing quality


"Amazing quality
Quality of the garment is fab! Fits great! Fantastic service from the team! Highly recommended and have already bought more!"

January 9, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic customer experience and great…

Fantastic customer experience and great products. I ordered some stuff from Italy as I enjoyed the sentences. I wore the Equal pay for MRS Santa sweater at my company new year eve and all the women in the room really likes it (my boss not that much). Probably it won't change woman's salary in my company, but that was really funny. Fast shipment and best ever customer service!

December 18, 2025
Unprompted review
Rated 5 out of 5 stars

Amazing

This company is amazing, both customer service and product wise. Whenever I have an issue the team is quick to offer alternatives where necessary. The amount of clothes in my wardrobe keeps expanding simply because of how good the quality is as well as the beautiful designs

January 12, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing product and service

Amazing product and service
The t-shirt is amazing and I use the dark academia notebooks at work and receive so many comments about them. I'm so thrilled I found your online store and will definitely be buying from you again.

December 12, 2025
Unprompted review
Rated 5 out of 5 stars

A perfect gift for myself

I ordered these over Christmas and they arrived very quickly. The materials are high quality, super soft and well designed, and the sizing is very generous. Luxurious feel, so I've ordered the black witch pyjamas (in a smaller size).
They wash beautifully. Highly recommended.

January 3, 2026
Unprompted review

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