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The Star Poster Reviews 163

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TrustScore 4.5 out of 5

4.6

Beauty & Well-being
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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, particularly the posters, noting their beautiful appearance and excellent craftsmanship. Many people highlight the ease of the ordering process and the impressive speed of delivery, often receiving their items sooner than expected. The secure and thoughtful packaging also receives frequent commendation, ensuring products arrive in perfect condition. However, some customers also noted occasional issues with delivery, including delays or incorrect deliveries. A few reviewers mentioned receiving damaged items or products that did not fully meet their expectations regarding material quality, such as a metal print that appeared more like a poster.

What people talk about most

Product

Clients share positive opinions on product quality and design. Many reviewers praise the product as... See more

Delivery service

Users describe positive interactions with delivery services. Many customers praise the speed of delivery,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the high quality... See more

Order

Reviewers highlight positive aspects of order. Many customers found the ordering process easy and received... See more

Based on these reviews

Rated 5 out of 5 stars

Easy to navigate website and I received a beautiful product! I’m super happy with how it turned out and it was packaged securely and the wait wasn’t long to receive it. Such a lovely company, thank yo... See more

Rated 5 out of 5 stars

Creating my custom star poster was easy. There are many different options to choose. It arrived in a robust and well thought out package. There was no damage to the frame or the poster. It arrived 2 d... See more

Rated 5 out of 5 stars

I ordered a star poster as a gift to my wife for our one year anniversary, the tears in her eyes and the hug she gave me when she opened the gift let me know this is truly a great gift.

Rated 5 out of 5 stars

Working with this company was so easy and clear. The star maps for a company event ended up coming on time and they are beautifully printed. I will definitely tell people about using this company for... See more

Company details

  1. Beauty & Well-being

Written by the company

Create a custom starmap. Highest quality, Made in the US and Germany.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

163 reviews

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1-star

Replied to 40% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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Rated 5 out of 5 stars

Very pleased

Very pleased. Very classy. I ordered this for my son’s 60th birthday showing his birthday time. The shipment was earlier than expected so very pleased

April 16, 2026
Unprompted review
Rated 4 out of 5 stars

Great Product but Australia Post suck

The product is great but Australia Post took 2 weeks to ship it across the Tasman. Upon ordering the estimated delivery date was 26 - 28 March but it didn't actually arrive until 8 April.
Then the muppet courier delivered it to the neighbour's house. Lucky we have good neighbours.
Would definitely recommend the underlying product, just give yourself at least 3 - 4 weeks for delivery.

April 8, 2026
Unprompted review
Rated 5 out of 5 stars

A personal and thoughtful gift idea!

Love this idea and the experience to create a gift for a sweet friend! It was so easy and the price point is really good. Love the frame choices as well. Can't wait to give it to them! Love these kind of gifts! Thank you! Also, fast shipping. Great customer service.

March 12, 2026
Unprompted review
Rated 2 out of 5 stars

I feel that it is overpriced

I feel that it is overpriced. For $179.00 it wasnt to the high-end standard I would expect. The poster was okay but the frame appears very cheap quality.

February 26, 2026
Unprompted review
The Star Poster logo

Reply from The Star Poster

thank you for your review. We are very sorry to hear that you are not satisfied with your order! We offer a Happiness Guarantee which allows you to return the product to us and get a full refund. You can simply contact us if you want to make use of this and our customer service team will send you all the necessary information!

Best,
The Star Poster

Rated 5 out of 5 stars

Great quality and service.

Fantastic service with lots of communication. The poster arrived very quickly and looks beautiful. Lovely quality with a really nice finish. I can’t wait to frame this and gift to my partner. Thank you!

January 30, 2026
Unprompted review

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