The Stirling Candle Company Reviews 

142
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Discovered Stirling Candle Co last week at Smiddy Farm shop near Stirling on a trip to Scotland. Purchased the dark honey and sandlewood Reed diffuser. Absolutely love it so have just received an orde... See more

Company replied

Rated 5 out of 5 stars

Ordered wax melts from The Stirling Candle company after searching for good quality festive scents and being disappointed. Went online looking for a local (ish) business and thought I’d try out 4 set... See more

Company replied

Rated 5 out of 5 stars

Only just discovered The Stirling Candle Company and now that I have tried and tested both candles and melts in various fragrances, I can assure you that you will not be disappointed. The quality is a... See more

Company replied

Rated 5 out of 5 stars

I ordered wax melts after discovering this local company online.They went out of their way to ensure I received my order which was a gift for someone visiting Stirling in time before their departure.T... See more

Company replied

Company details

  1. Candle Store
  2. Gift Shop

Written by the company

At our family business, we pride ourselves on using only the finest ingredients in our Scottish candles and wax melts. Our artisan products are made in Scotland from our home in Stirling, central Scotland. We produce Scottish hand poured luxury scented candles. Visit Scotland and pick up that perfect Scottish gift.


Contact info

4.9

Excellent

TrustScore 5 out of 5

142 reviews

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4.9

All reviews

(142)

35 reviews in the last 12 months

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Rated 5 out of 5 stars

Fabulously smelling local products at good prices

We came across a stall for The Stirling Candle Company at a makers market for Stirling Pride. The couple were really lovely to chat to, didn’t make us feel pressured to buy anything & I felt prices for their products were very fair. We took time to smell all the samples and they were all absolutely gorgeous! We bought 2 candles but could have bought 20 they were so lovely. Haven’t used them yet but smell as expected and strong scent when we got them home. Lovely people & great products, we’ll definitely buy again.

July 6, 2024
Unprompted review
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Reply from The Stirling Candle Company

Thank you so much for taking the time to write this wonderful review. We had an amazing day yesterday, there were so many lovely crafters and customers. Thank you again. 💖

Rated 5 out of 5 stars

Great service

Great service, fast delivery and an amazing product. I would highly recommend, Their wax melts and candles smell amazing and make great gifts.

June 21, 2024
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Reply from The Stirling Candle Company

Thank you so much for writing this review Alana, we really appreciate you taking the time to do this. 💖

Rated 5 out of 5 stars

Positive Review to my negative review

With regards to my negative review. By return Stirling Candles emailed me a photo of where the Courier had left my purchase when I was unable to accept delivery personally.
I can therefore confirm I am delighted with my purchase and commend Karen and Chris on their attention to this matter. I will without doubt be purchasing further candles in the very near future without hesitation. Excellent Customer Care!!!! (I will keep checking where to look for my future purchases being delivered)
Thank you!!!!

June 7, 2024
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Reply from The Stirling Candle Company

We confirmed to you that the parcel had been delivered and where it was placed. We have photographic evidence of this.

We emailed you today to confirm this and you have not replied. We are disappointed that you have now left us a 1-star review when confirmation of delivery was provided.

Your order was delivered on the 28th May.

Please contact us by email so we can resolve this issue amicably.

Rated 5 out of 5 stars

Great service and nice local business

Great service and nice local business. Candle was a gift - she loved it. Thank you

April 16, 2024
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Reply from The Stirling Candle Company

Thank you so much for the review, we really appreciate you taking the time to write this.

Rated 5 out of 5 stars

Gorgeous product; fantastic company

I ordered a candle as a pre-Christmas treat for myself and I’m still enjoying it! Long lasting beautiful scent in gorgeous packaging with fantastic customer service. Love that this is a family business- the care and dedication that is put into these fabulous products is so clear to see. Excited to treat myself to one of the new diffusers - just struggling to decide which one to pick!!

December 15, 2023
Unprompted review
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Reply from The Stirling Candle Company

Thank you for the review Emma, this is greatly appreciated. If you require anything further in the future please do not hesitate to contact us. Karen & Chris

Rated 5 out of 5 stars

THE STIRLING CANDLE COMPANY IS BRILLIANT

I found out about The Stirling Candle Company when I received a please follow post on Facebook. I visited the website and was pleased to find some wax melts that I wanted to buy. The order process was very quick and easy to do online. My order arrived by Evri after only a couple of days. I was delighted to receive a well packed parcel. The quality and scent of my wax melts was really lovely. I will definitely order again, as there are plenty of candles and melts to choose from, for all occasions. I am happy to recommend The Stirling Candle Company to anybody who asks me.

January 5, 2024
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Reply from The Stirling Candle Company

Thank you so much for this wonderful and comprehensive review of our small business, we appreciate you taking the time to write to us.

Rated 5 out of 5 stars

5 stars

We have used this company several times and have nothing but praise for their product.
Always like to try the new fragrances.🤗🤗

December 5, 2023
Unprompted review
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Reply from The Stirling Candle Company

Thank you kindly for sharing your experience with us. We really appreciate it.

Rated 5 out of 5 stars

Very pleased with my candles and melts

Very pleased with my candles and melts. I have tried many different product from this business and all have been of very high quality.

December 10, 2023
Unprompted review
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Reply from The Stirling Candle Company

Thank you so much for the review! As a small business, reviews like this mean the world to us.

Rated 5 out of 5 stars

I loved the candles I ordered

I loved the candles I ordered. Thank you will buy again.❤️

January 1, 2024
Unprompted review
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Reply from The Stirling Candle Company

Thank you kindly for sharing your experience with us. We really appreciate it.

Rated 5 out of 5 stars

I recently bought candles and they…

I recently bought candles and they smell amazing.They burn excellent and I really like the packaging.Definitely will buy again.

December 26, 2023
Unprompted review
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Reply from The Stirling Candle Company

Thank you for sharing your experience with us. We very much appreciate it.

Rated 1 out of 5 stars

very poor

don't give any smell of christmas or christmas trees very poor . would send two back

December 16, 2023
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Reply from The Stirling Candle Company

Dear Sandra,

We are sorry to hear you have not been happy with our Christmas Tree candle, however, we are somewhat surprised that you have taken the time to review our small business without allowing us to resolve the issue first or offer a refund.

Please reach out to further discuss - info@thestirlingcandlecompany.co.uk

Hope to hear from you.

Thank you
Karen & Chris

Rated 5 out of 5 stars

2nd purchase from Stirling Candles

2nd purchase from Stirling Candles! The candles are a Christmas gift and felt like keeping them for myself !

December 7, 2023
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Reply from The Stirling Candle Company

Thank you for writing a review for us, we appreciate you taking the time to do this. Best wishes Karen & Chris.

Rated 5 out of 5 stars

Great service from start to finish

Great service from start to finish. Candles a lovely. Will defo use again. Thank you .

November 28, 2023
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Reply from The Stirling Candle Company

Thank you so much. Writing a positive review really does help small businesses. Thank you.

Rated 5 out of 5 stars

Product quality, packaging and delivery second to none.

The quality of the candles and the lovely packaging makes a perfect gift for any occasion. I am delighted with them. The service I received was excellent!

December 6, 2023
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Reply from The Stirling Candle Company

We are so pleased you are happy with the purchase. Thank you for taking the time to review our business. Karen & Chris.

Rated 5 out of 5 stars

First time I have ordered but will…

First time I have ordered but will definitely place another order, the candles are lovely and burn well

November 27, 2023
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Reply from The Stirling Candle Company

Thank you for taking the time to review our small business, this really does help and means a great deal to us. Karen & Chris

Rated 5 out of 5 stars

Simply devine candles and melts

Only just discovered The Stirling Candle Company and now that I have tried and tested both candles and melts in various fragrances, I can assure you that you will not be disappointed. The quality is amazing and a front runner compared with other well-known candle brands. I love the fact this is a family run business with owners who have gone above and beyond to create something really special. Firm favourite for our house this week has been the gingerbread fragrance and has been much loved by our teenager too. Will not hesitate to buy more candles. Had another delivery of melts today so had to purchase more burners to display around the house. I think i have a new obsession...

November 11, 2023
Unprompted review
The Stirling Candle Company logo

Reply from The Stirling Candle Company

Thank you so much for this wonderful review! We really appreciate you taking the time to write about our small business. Thanks again. 💕

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