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The Storage Center - Ames Reviews 22

TrustScore 4.5 out of 5

4.6

6539 Westbank Expy, 70072 Marrero, LA, US


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See what reviewers are saying

Rated 5 out of 5 stars

Ashley Sullen was so lovely and helpful! She assisted me very thoroughly, and ensure I was familiar with each process, where my unit was located, and how I can enter/ensure I have the proper access. S... See more

Rated 5 out of 5 stars

Your representative was so kind and professional. She was able to answer each of my questions and helped me upgrade my storage unit without a fuss. It was the end of the day but she didn’t try to rush... See more

Rated 5 out of 5 stars

Ashley was so helpful, kind and professional at the marrero westbank expressway location .. I did my rental online and accidentally went to the storage center in marrero on lapalco.. the service was... See more

Rated 5 out of 5 stars

The courtesy, respect, patience, caring an I would most definitely refer others to your business,Ms Nakeita explain in great deals about the storage and offers,I would give her 10 stars.


Company details

  1. Self-Storage Facility
  2. Moving Supply Store
  3. Storage Facility

Written by the company

Founded in 1986 and proudly family owned and operated, The Storage Center has provided the extra space you need for over three decades. With our roots firmly grounded in Baton Rouge, Louisiana, we have since blossomed into a network of over 60 state-of-the-art facilities spanning the United States. Today, we continue to provide the same top-notch residential and commercial self storage solutions with all the modern features and amenities you are looking for, and we look forward to continuing to serve you well into the future.


Contact info

  • 6539 Westbank Expy, 70072, Marrero, LA, United States

  • 504-302-0989

4.6

Excellent

TrustScore 4.5 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Shakitra was very nice and helpful

Shakitra was very nice and helpful. Shkitra made my setup very smooth she was friendly and very knowledgeable with everything I needed to know. If I had to do it again I would definitely want her to help me out. BIG THANKS TO SHEKITRA at the Marrero, LA location

September 1, 2025
Rated 5 out of 5 stars

Clean Unit

The customer service was great! No hidden fees!!!!! Service with a smile!

June 10, 2025
Rated 5 out of 5 stars

Your representative was so kind and…

Your representative was so kind and professional. She was able to answer each of my questions and helped me upgrade my storage unit without a fuss. It was the end of the day but she didn’t try to rush me out. It was a great experience.

June 3, 2025
Rated 5 out of 5 stars

Ashley was so helpful

Ashley was so helpful, kind and professional at the marrero westbank expressway location .. I did my rental online and accidentally went to the storage center in marrero on lapalco.. the service was awful .. lady wasn’t helpful more condescending if any .. because I was at the wrong location ..
I’m glad my rental was actually for the westbank expressway location instead.. because Ashley was a breath
of fresh air ..

January 16, 2025
Unprompted review
Rated 2 out of 5 stars

Hello! Anybody here?

I needed to reserve a second unit. No one was in the office to assist me. After waiting for 10 minutes, I called to speak with someone. Five minutes later the store manager Ashley came in from the hallway. She was shocked to see me. Although she was able to help me with my request, she was not engaging or friendly.

December 7, 2024
Rated 5 out of 5 stars

Fast

Fast, friendly service. Showed me 3 options to store belongings, all were clean and tidy. She answered all my questions about the contract.

December 6, 2024
Rated 5 out of 5 stars

Excellent customer service and on site manager is superb in providing excellent customer service, flexibility and excellent pricing. The property/storage units are very clean and well maintained.

Excellent customer service with very nice and accommodating staff. The on site manager is superb in providing excellent customer service, flexibility and excellent pricing. The property/storage units are very clean and well maintained, which is very important to me. Excellent climate control making your moving experience very pleasant while working to complete your move.

November 2, 2024

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