The Storage Center - Oak Villa Blvd. Reviews 

Good Experience. She was very helpful and polite.

I was able to get exactly what I needed. Thank you so much for helping me out. It’s greatly appreciated

Very easy website

this is the only storage unit that i have used in 10 plus years

It was fantastic! Glad to do business with them!

Was very professional and went above and beyond To assist me and did amazing job

Review for Storage Center on Oak Villa in Baton Rouge Louisiana (Theft)

I had a storage unit at this facility for three years without any incidents, storing over $50,000 worth of merchandise from my store. Recently, my unit was broken into, and the experience has been nothing short of a nightmare.

The facility called me the day after the break-in, asking if I had moved out of my unit. When I informed them I had not, they told me to come to the facility. Upon arriving, I discovered that everything had been stolen, including over 30 sets of expensive rims and music equipment. This was not a small theft—these items would require a truck and multiple trips to remove.

The facility claimed my storage door was “locked open,” suggesting it could be pulled up at any time for the past three years. This explanation is both absurd and insulting. I know my unit was properly secured, and I find it suspicious that they suddenly claim otherwise after such a large theft.

Adding to the frustration, there are no cameras facing the storage units—only the driveway. When I asked to view the footage, I was told I couldn’t for “legal reasons.” The police were called, and they informed me that this facility is frequently targeted, with break-ins reported almost every other week. The officers even advised me to remove anything else I had stored there immediately.

I had storage insurance, but it only covered $5,000—something the facility failed to explain when I signed up. When I brought this up with the manager, they dismissed the possibility of filing a claim, stating that since they believed my unit was “locked open,” I likely wouldn’t be compensated. To make matters worse, they admitted that customers should not store anything over $5,000 because their insurance doesn’t cover it—information they conveniently withheld for three years.

The facility has shown zero accountability and hasn’t reached out to offer any assistance or even an apology. The lack of security measures, poor customer service, and suspicious circumstances surrounding this incident lead me to believe this was an inside job.

I would strongly advise against using this storage facility. If you value your belongings and expect even a basic level of security and professionalism, look elsewhere. I will be pursuing legal action to hold them accountable for this disaster.

Rating: 0/5 stars

Rachel was very helpful, and kind!

Fast an easy

Customer service wasn’t great this time, employee was rushing to get me out the store to gossip on the phone about another employee not working there anymore. Employee didn’t even give me the code to get in the gate upon leaving the office.

Smooth and promo process !!!